QuestionPunkQuestionPunk
無料で始める
すべてのテンプレート
Industry-Specific

Non-Profit Counselling Client Experience Survey

Measures how clients experience counselling delivered by a non-profit — trust in their counsellor, progress toward goals, and barriers to attending sessions. Built for program managers and supervisors tracking access gaps and impact for funders. The AI follow-up interview uncovers the story behind each client's progress and recommendation ratings, beyond a simple score.

このテンプレートを使うほかのテンプレートを見る

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thank you for taking time to reflect on your counselling experience. This confidential survey takes about 5 minutes and helps our program improve support for people like you.

Q02
選択式必須

How many counselling sessions have you attended with us so far?

  • This is my first session
  • 2-4 sessions
  • 5-8 sessions
  • 9 or more sessions
  • I'm not sure
Q03
マトリクス必須

Thinking about your sessions with your counsellor, how much do you agree with each statement?

5行 × 5列
  • My counsellor listened to me without judgment
  • I felt emotionally safe during sessions
  • My counsellor was knowledgeable about the issues I brought up
  • The length and frequency of sessions worked for my schedule
  • I understood what to expect from the counselling process
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q04
オピニオンスケール必須

Overall, how much progress have you made toward the personal goals you set for counselling?

スケール: 1 – 7
最小:No progress at all最大:Reached my goals completely
Q05
選択式

In the last 3 months, what has made it hardest to attend or benefit from sessions? Select all that apply.

  • Cost of transportation
  • Scheduling conflicts with work or caregiving
  • Long wait times between sessions
  • Difficulty finding private space for sessions
  • Language or cultural barriers
  • Technology issues (for phone or video sessions)
Q06
オピニオンスケール必須

How likely are you to recommend this counselling service to someone in a similar situation?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q07
AIインタビュー必須

Explore the story behind the respondent's progress rating: what specific changes, or lack of changes, they've noticed in daily life, thoughts, or relationships since starting counselling. If they reported low progress or flagged barriers, probe exactly what got in the way — scheduling, counsellor fit, session content — and what would have helped. If their recommendation likelihood was low, uncover the root concern rather than accepting a surface answer.

Q08
自由回答（長文）

Is there anything about your counselling experience — good or bad — that these questions didn't capture?

Q09
選択式

Which format works best for your counselling sessions going forward?

  • In-person
  • Phone call
  • Video call
  • Text or chat-based
  • No strong preference
Q10
プルダウン

How did you first learn about our counselling service?

  • Doctor or healthcare provider
  • Friend or family referral
  • School or workplace
  • Another community organization
  • Online search or social media
  • Walk-in or outreach event
  • Other or can't recall
Q11
選択式

What is your age range?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q12
選択式

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q13
メッセージ

Thank you for sharing your experience. Your responses are confidential and will be combined with other feedback to help our counselling team improve support and report outcomes to funders.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a matrix question and opinion-scale ratings on trust, progress, and likelihood to recommend, paired with an AI follow-up interview that asks respondents to explain the story behind their progress and recommendation ratings
  • Captures concrete access barriers via a dedicated multiple-choice question on what made sessions hardest to attend in the last 3 months, directly supporting funder reporting on access gaps
  • Offers an open long-text question inviting anything the structured questions missed, plus demographic and format-preference questions for segmentation
  • Every AI-generated follow-up prompt is transparent and viewable, and responses are automatically scored for quality and rolled into an auto-generated report — no manual coding of open-ended answers required

QuestionPro

Non Profit Counselor Survey Questions + Sample Questionnaire Template

This is a directly comparable template covering counselling client feedback for non-profits, with sample questions on counselor interaction and service quality. It reads as a static questionnaire reference rather than a platform showcasing adaptive follow-up interviewing. Question sets appear to rely on fixed-choice and rating items without any voice-based or conversational component.

優れている点

  • Purpose-built for non-profit counseling feedback, so question wording is domain-relevant
  • Backed by a large, established survey platform with broad template library and distribution tools
  • Provides a ready sample questionnaire that can be adapted quickly

物足りない点

  • No adaptive AI follow-up interview to probe the reasoning behind a rating — respondents can't be asked to elaborate in the moment
  • No voice AI interview option for clients who prefer speaking over typing
  • No indication of automated per-response quality scoring or transparent AI prompt methodology

よくあるご質問

「Non-Profit Counselling Client Experience Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thank you for taking time to reflect on your counselling experience. This confidential survey takes about 5 minutes and…」・「How many counselling sessions have you attended with us so far?」・「Thinking about your sessions with your counsellor, how much do you agree with each statement?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

関連テンプレート

似たテーマのほかの調査もご覧ください。

すべて見る
Industry-Specific

My Company as a Place to Work: Employee Experience Pulse

Gauges how employees really feel about working here — recommendation likelihood, day-to-day support, and what would make them stay or leave — paired with an AI follow-up that digs into the story behind their score instead of just the number. Built for HR and people teams running a quarterly or annual pulse check.

テンプレートを見る
Industry-Specific

Nonprofit Organization Awareness & Perception Survey

Captures how donors, volunteers, beneficiaries, and community members understand, trust, and evaluate your nonprofit's mission and impact. An AI follow-up interview digs into the real reasons behind their overall impression, surfacing specifics a rating alone can't capture. Built for communications and development teams planning outreach or fundraising strategy.

テンプレートを見る
Industry-Specific

Non-Profit Event Participation & Experience Survey

Captures how attendees discovered, experienced, and valued your fundraising or community event, plus what would bring them back or keep them away. An AI follow-up interview digs into the specific moment that shaped their overall impression, giving program teams concrete detail beyond a satisfaction score.

テンプレートを見る
Industry-Specific

Nonprofit Mentoring Program Relationship & Impact Survey

Measures how mentees experience match quality, meeting consistency, and goal progress in a nonprofit mentoring program, with an AI follow-up that digs into why relationships work or stall so program staff can improve matching and support rather than just tallying satisfaction scores.

テンプレートを見る
Industry-Specific

Coaching Session Client Feedback Survey

Captures how clients experience individual coaching sessions — perceived progress, coach effectiveness across key behaviors, and likelihood to continue or recommend. An AI follow-up interview digs into the specific moment behind their recommendation score, surfacing what actually drove or undermined value in the session.

テンプレートを見る
Industry-Specific

Non-Profit Stakeholder Trust and Engagement Survey

Measures how donors, volunteers, board members, and program participants feel about a non-profit's transparency, impact, and communication — with an AI follow-up that digs into the real reasons behind loyalty or hesitation instead of surface-level satisfaction scores. Built for development, program, and communications teams.

テンプレートを見る