Patient Comfort With AI Scribes And Visit Documentation

Thanks for sharing your perspective! Some clinics now use AI tools to listen to or take notes during visits. Your responses are completely confidential and anonymized. This short survey asks how you feel about that — there are no right answers. It takes about 8 minutes.

Before today, had you heard of clinics using AI tools to listen to or write up notes during medical visits?

• Yes, I knew a fair amount about it
• I'd heard of it but didn't know much
• No, this is new to me
• Not sure

In the last 12 months, has a doctor or clinician used an AI listening or note-taking tool during one of your visits?

• Yes, and I was told about it / asked for consent
• Yes, but I don't recall being asked
• Not that I know of
• Not sure

Overall, how comfortable are you with the idea of an AI tool listening to your conversation with your doctor to help write the visit notes?

How comfortable would you be with AI being used in each of these specific ways during your care?

What concerns you most, if anything, about AI-assisted documentation during your visits? Select all that apply.

• Privacy of the recorded conversation
• Accuracy of the AI-generated notes
• My doctor being less attentive because they're focused on the AI
• Not knowing who else can access the recording or notes
• How long recordings or notes are stored
• I don't have significant concerns

Which of these would do the most, and the least, to build your trust in AI-assisted documentation?

• A clear explanation of why AI is being used before my visit starts
• Being able to review and edit the AI-generated notes afterward
• Knowing exactly who can access the recording or notes
• My doctor being able to turn off the AI for sensitive parts of the visit
• Clear information about how long recordings are kept and when they're deleted
• Evidence that AI-assisted notes are more accurate than handwritten ones
• A simple way to opt out without affecting my care

How would you prefer to give consent before an AI tool is used to listen to or document your visit?

• Ask me verbally each time before recording starts
• Have me sign a form once per provider covering future visits
• Assume consent unless I say otherwise (opt-out)
• Only use it if I actively opt in ahead of time
• I don't have a strong preference

How much do you trust your doctor to review and correct anything the AI documentation tool gets wrong?

Probe the reasoning behind the patient's comfort ratings, especially any use case they rated low or the sensitive-topic scenario. Ask them to describe a specific visit or moment where they'd feel differently, what exactly worries them (the recording itself, who sees it, or how it's used), and what single change — consent, review access, or an off switch — would most change their mind. If they say they have no concerns, ask what would make them reconsider that.

Just a couple of quick background questions — both are optional.

Which age range do you fall into?

• Under 25
• 25–34
• 35–44
• 45–54
• 55–64
• 65 or older
• Prefer not to say

How often do you typically see a doctor or other clinician?

• Rarely, less than once a year
• A few times a year
• Monthly or more often
• I have an ongoing condition requiring regular visits
• Prefer not to say

Thank you for your honest answers! Your responses will help shape how — and whether — AI documentation tools are introduced into patient care, including consent and privacy safeguards.