Post-Accident Consultation Experience Survey
Captures how clients experienced their initial consultation after an accident — clarity of legal or claims guidance, how well they felt heard, and whether they understood next steps. An AI follow-up interview digs into the specific moment that shaped their trust (or doubt) in the advice they received, going beyond a satisfaction score to what actually happened in the room.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
What type of accident prompted your consultation?
- Car or motor vehicle accident
- Workplace injury
- Slip and fall
- Medical incident
- Other
How was your consultation conducted?
- In person
- Phone call
- Video call
- Email or written exchange
How clearly did the consultant explain your options and likely next steps?
Please rate the consultation on each of the following:
- Listened to my full situation before responding
- Explained things in plain, non-technical language
- Responded to my questions promptly
- Showed genuine concern for my situation
- Gave me a realistic sense of timelines and costs
How likely are you to recommend this consultation experience to someone else in a similar situation?
Reconstruct the specific moment in the consultation that most shaped the respondent's trust or doubt — ask them to walk through what was said or done, not just how it felt. If they rated clarity or the recommendation likelihood low, probe exactly where the explanation broke down or what was left unanswered. If high, probe what specifically made them feel confident enough to act on the advice.
Based on this consultation, what did you decide to do?
- Moved forward with the recommended service
- Decided not to move forward
- Still deciding
- Sought a second opinion elsewhere
Going into the consultation, what was your biggest concern?
- Understanding my legal rights
- Getting fair financial compensation
- Medical treatment or recovery guidance
- Dealing with insurance companies
- Not being taken seriously
- Other
What, if anything, would have made this consultation more helpful?
Which age range do you fall into?
- Under 25
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
How do you describe your gender?
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
Thank you for sharing your experience. Your feedback goes directly into a report we use to train consultants and improve how we support people after an accident.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Goes beyond a single satisfaction score with an AI follow-up interview that reconstructs the specific moment that shaped the client's trust or doubt in the advice given
- Captures the full consultation context — accident type, consultation format, clarity of explanation, and a full matrix rating — before probing deeper
- Includes decision-outcome and pre-consultation concern questions, so results tie client experience to what they actually decided to do next
- Auto-generates a report from responses, with transparent prompts showing exactly what the AI asked and why
SurveySparrow
Accident Consultation Form TemplateThis is a directly comparable, fielding-ready template for capturing feedback after an accident consultation. It's a static form covering standard rating and multiple-choice fields, built for quick deployment rather than deeper narrative exploration. No indication it includes any adaptive interviewing or open-ended probing beyond typical text fields.
優れている点
- Purpose-built for the accident consultation use case, so questions likely map closely to relevant scenarios
- Part of an established survey platform with broad distribution and reporting features
- Simple, quick-to-deploy form structure
物足りない点
- No adaptive AI follow-up interview to probe why a client felt heard or doubtful — only fixed questions
- No voice AI interview option or guided screen-share tasks
- No automated per-response quality scoring or transparent prompt methodology
よくあるご質問
「Post-Accident Consultation Experience Survey」テンプレートにはどのような設問が含まれていますか?
すぐに使える設問が13問含まれており、最初の設問は次のとおりです:「Thanks for taking a few minutes to share feedback on your recent accident consultation with (Replace with firm/organizat…」・「What type of accident prompted your consultation?」・「How was your consultation conducted?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか?
回答者は通常、13問を約7分で回答し終えます。
テンプレートは編集できますか?
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか?
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか?
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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