Community Program & Engagement Feedback Survey
Gauges how satisfied community members are with an organization's programs, services, and communication, and what would most improve their experience. Built for nonprofits, civic groups, and neighborhood associations; the AI follow-up interview digs into the specific experience behind each person's satisfaction rating and top priority instead of settling for a number.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
Overall, how satisfied are you with your experience with our organization over the past year?
In the last 12 months, how often have you attended an event or participated in a program we offer?
- Not at all
- Once
- A few times
- Monthly
- Weekly or more
Which of the following programs or services have you used in the last year? Select all that apply.
- (Replace with Program A, e.g. Food Pantry)
- (Replace with Program B, e.g. Youth Mentoring)
- (Replace with Program C, e.g. Community Events)
- (Replace with Program D, e.g. Volunteer Opportunities)
- (Replace with Program E, e.g. Support Groups)
How would you rate us on each of the following?
- Communication about events and updates
- Friendliness and helpfulness of staff/volunteers
- Variety of programs offered
- Accessibility of times, locations, and facilities
- Value for any fees or time invested
If we could only tackle a few improvements this year, which matter most to you?
- More evening or weekend program times
- Lower costs or fees for participants
- Better communication about events and deadlines
- More variety in programs offered
- Improved accessibility (parking, transit, disability access)
- More volunteer opportunities
- Clearer ways to give feedback or raise concerns
- Stronger sense of community and belonging at events
Probe the reasoning behind the respondent's overall satisfaction rating and the improvement they ranked as most important in the trade-off exercise. Ask them to describe one specific recent program, event, or interaction that shaped that view, what exactly happened, and what could have been done differently. If satisfaction was high but they still flagged an urgent priority, explore that gap directly.
How likely are you to recommend getting involved with us to a friend or neighbor?
Is there anything else you'd like us to know — an idea, concern, or something we did well that we should keep doing?
Last, a few quick optional questions to help us understand who we're hearing from.
How long have you been involved with our organization or community?
- Less than 6 months
- 6 months to 2 years
- 2 to 5 years
- More than 5 years
- Prefer not to say
Which age range do you fall into?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
What neighborhood or area do you live in? (Optional — helps us see where our reach is strongest and weakest.)
Thank you for sharing your time and honesty! Your responses will be reviewed by our team to shape next year's programs, and no individual answers will be shared outside the organization.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Includes a dedicated AI follow-up interview that probes the reasoning behind each person's satisfaction rating and their top-priority improvement, instead of stopping at a number
- Pairs a matrix rating of specific program/service dimensions with a MaxDiff prioritization question, so you learn both how you're doing and what to fix first
- Captures usage patterns (frequency of attendance, which programs/services used) and tenure/demographics for segmenting who is satisfied and who isn't
- Closes with an open-ended long-text question and a clear closing message about how responses will be reviewed, plus optional light demographic and neighborhood questions for context
Jotform
Community Education Feedback Form TemplateA static, fielding-ready form aimed at gathering feedback on community education programs. It's easy to customize and deploy quickly, but it collects fixed-choice and open-text responses with no mechanism to dig deeper into any individual answer.
잘하는 점
- Ready-to-use template with drag-and-drop form builder customization
- Focused specifically on education/community program feedback
- Simple to deploy without technical setup
아쉬운 점
- No adaptive follow-up questioning — every respondent sees the same static fields regardless of their answers
- No voice interview option or guided screen-share tasks
- No automated per-response quality scoring or AI-generated analysis report
SurveyMonkey
HOA Survey Template: Questions for HomeownersA homeowner/neighborhood association-focused survey template, relevant to civic and community groups similar to QuestionPunk's target audience. It's a standard fixed-question template built for broad distribution rather than deep individual follow-up.
잘하는 점
- Backed by SurveyMonkey's established survey distribution and benchmarking tools
- Purpose-built for HOA/neighborhood association use cases
- Quick to launch for broad community distribution
아쉬운 점
- Static question set with no adaptive AI follow-up interview to probe individual responses
- No voice AI interview or guided task capability
- No transparent, published methodology for how responses are analyzed
Typeform
Post-Program Feedback Form TemplateA conversational-style template for collecting feedback after a program ends, with Typeform's typical clean one-question-at-a-time flow. It's well suited for general post-program satisfaction capture but doesn't adapt its questions based on what a respondent says.
잘하는 점
- Polished, conversational one-question-at-a-time interface
- Good general fit for post-program satisfaction capture
- Easy visual customization within Typeform's builder
아쉬운 점
- No adaptive AI follow-up questioning tied to a respondent's specific rating or priority
- No voice interview or screen-share guided task option
- No automated quality scoring or auto-generated report on responses
자주 묻는 질문
“Community Program & Engagement Feedback Survey” 템플릿에는 어떤 질문이 포함되어 있나요?
바로 사용할 수 있는 질문 14개가 포함되어 있으며, 처음 질문은 다음과 같습니다: “Thanks for taking a few minutes to share your feedback on our programs and community involvement. Your honest input shap…” · “Overall, how satisfied are you with your experience with our organization over the past year?” · “In the last 12 months, how often have you attended an event or participated in a program we offer?”. 전체 질문은 위에서 미리 볼 수 있고 모두 수정 가능합니다.
이 설문을 완료하는 데 얼마나 걸리나요?
응답자는 보통 질문 14개를 약 7분 안에 완료합니다.
템플릿을 수정할 수 있나요?
네. 설문을 공개하기 전에 모든 질문, 답변 옵션, 순서를 자유롭게 수정할 수 있습니다. 질문을 추가·삭제하거나 AI 편집기에 연구 목표에 맞춘 재구성을 요청할 수도 있습니다.
이 템플릿은 무료인가요?
네. 편집기에서 바로 열어 수정을 시작할 수 있습니다. 체험에는 계정이 필요 없으며, 무료 플랜으로 설문을 공개할 수 있습니다.
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.
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