Voice Assistant Wake Word Trust & Privacy Study
Measures consumer trust in voice assistant wake word systems, privacy concerns, and comfort with ambient listening. Designed for consumer research with voice assistant users.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
Which of the following voice-enabled devices do you personally use at least once a month? Please select all that apply.
- Smart speaker (e.g., Echo, Nest Audio)
- Smart display (e.g., Echo Show, Nest Hub)
- Smartphone assistant (Siri, Google Assistant)
- Smart TV or streaming device (voice remote)
- Headphones or earbuds with voice assistant
- In-car voice assistant
- None of the above
Which wake word do you use most often to activate your voice assistant?
- Alexa
- Hey Google / OK Google
- Siri
- Bixby
- Cortana
- I use a button or tap instead of a wake word
- Other
How much do you trust your primary voice assistant to only start listening after you say the wake word?
How comfortable are you with a voice assistant listening for a wake word when you are at home alone?
Overall, how useful is your voice assistant in your daily life?
What one change would most increase your trust or comfort with voice assistants?
What is your age?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
Thank you for completing this survey. Your responses have been recorded and will be used in aggregate to improve voice assistant experiences. Your individual answers will remain confidential.
Which device do you use most often for voice assistant interactions?
- Smart speaker
- Smart display
- Smartphone
- Smart TV or streaming device
- Headphones or earbuds
- In-car system
- Other device
In the last 3 months, how often did your voice assistant activate by mistake — without you saying the wake word?
- Daily
- Weekly
- Monthly
- Rarely
- Never
- Not sure
How confident are you that your voice data is stored securely by your voice assistant provider?
How comfortable are you with a voice assistant listening for a wake word when you have guests at home?
Please rank the following issues from biggest to smallest problem in your experience with voice assistants.
- False activations
- Misheard commands
- Slow responses
- Privacy or data use concerns
- Limited features or skills
- Poor integrations with other products
Based on your earlier responses, we'd like to explore your thoughts a bit further. Please share more about your experiences with wake words, trust, and privacy when using voice assistants.
How do you describe your gender?
- Man
- Woman
- Non-binary
- Prefer not to say
In the past 30 days, how often did you use a voice assistant?
- Daily
- Several times a week
- About once a week
- A few times this month
- Once this month
- Not in the last 30 days
How much control do you feel you have over what your voice assistant records and stores?
How comfortable are you with a voice assistant listening for a wake word at your workplace?
How likely are you to purchase a new voice-enabled device in the next 12 months?
Which region do you currently live in?
- North America
- Europe
- Latin America
- Middle East
- Africa
- Asia
- Oceania
How transparent do you feel your voice assistant provider is about how your voice data is used?
How comfortable are you with a voice assistant listening for a wake word in a public place (e.g., café, store)?
What is the highest level of education you have completed?
- Less than high school
- High school or equivalent
- Some college or associate degree
- Bachelor's degree
- Postgraduate or professional degree
- Prefer not to say
In the last 3 months, how concerned have you been that your voice assistant may have recorded you without your knowledge?
Which privacy controls have you used in the last 3 months? Select all that apply.
- Muted the microphone button
- Turned off listening in the app
- Unplugged or powered off the device
- Reviewed voice history
- Deleted voice history
- Made no changes
- Not sure
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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