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Voice Assistant Wake Word Trust & Privacy Study

Measures consumer trust in voice assistant wake word systems, privacy concerns, and comfort with ambient listening. Designed for consumer research with voice assistant users.

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Template Overview

26

Questions

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to this research study on voice assistants and wake words. This survey explores your experiences, trust, and comfort with voice assistant devices. It should take approximately 5–7 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. By continuing, you agree to participate in this research.
Q2
Multiple Choice
Which of the following voice-enabled devices do you personally use at least once a month? Please select all that apply.
  • Smart speaker (e.g., Echo, Nest Audio)
  • Smart display (e.g., Echo Show, Nest Hub)
  • Smartphone assistant (Siri, Google Assistant)
  • Smart TV or streaming device (voice remote)
  • Headphones or earbuds with voice assistant
  • In-car voice assistant
  • None of the above
Q3
Dropdown
Which device do you use most often for voice assistant interactions?
  • Smart speaker
  • Smart display
  • Smartphone
  • Smart TV or streaming device
  • Headphones or earbuds
  • In-car system
  • Other device
Q4
Dropdown
In the past 30 days, how often did you use a voice assistant?
  • Daily
  • Several times a week
  • About once a week
  • A few times this month
  • Once this month
  • Not in the last 30 days
Q5
Multiple Choice
Which wake word do you use most often to activate your voice assistant?
  • Alexa
  • Hey Google / OK Google
  • Siri
  • Bixby
  • Cortana
  • I use a button or tap instead of a wake word
  • Other
Q6
Dropdown
In the last 3 months, how often did your voice assistant activate by mistake — without you saying the wake word?
  • Daily
  • Weekly
  • Monthly
  • Rarely
  • Never
  • Not sure
Q7
Opinion Scale
How much do you trust your primary voice assistant to only start listening after you say the wake word?
Range: 1 7
Min: Do not trust at allMid: NeutralMax: Trust completely
Q8
Opinion Scale
How confident are you that your voice data is stored securely by your voice assistant provider?
Range: 1 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q9
Opinion Scale
How much control do you feel you have over what your voice assistant records and stores?
Range: 1 7
Min: No control at allMid: NeutralMax: Complete control
Q10
Opinion Scale
How transparent do you feel your voice assistant provider is about how your voice data is used?
Range: 1 7
Min: Not at all transparentMid: NeutralMax: Extremely transparent
Q11
Opinion Scale
In the last 3 months, how concerned have you been that your voice assistant may have recorded you without your knowledge?
Range: 1 7
Min: Not at all concernedMid: NeutralMax: Extremely concerned
Q12
Opinion Scale
How comfortable are you with a voice assistant listening for a wake word when you are at home alone?
Range: 1 7
Min: Very uncomfortableMid: NeutralMax: Very comfortable
Q13
Opinion Scale
How comfortable are you with a voice assistant listening for a wake word when you have guests at home?
Range: 1 7
Min: Very uncomfortableMid: NeutralMax: Very comfortable
Q14
Opinion Scale
How comfortable are you with a voice assistant listening for a wake word at your workplace?
Range: 1 7
Min: Very uncomfortableMid: NeutralMax: Very comfortable
Q15
Opinion Scale
How comfortable are you with a voice assistant listening for a wake word in a public place (e.g., café, store)?
Range: 1 7
Min: Very uncomfortableMid: NeutralMax: Very comfortable
Q16
Multiple Choice
Which privacy controls have you used in the last 3 months? Select all that apply.
  • Muted the microphone button
  • Turned off listening in the app
  • Unplugged or powered off the device
  • Reviewed voice history
  • Deleted voice history
  • Made no changes
  • Not sure
Q17
Opinion Scale
Overall, how useful is your voice assistant in your daily life?
Range: 1 7
Min: Not at all usefulMid: NeutralMax: Extremely useful
Q18
Ranking
Please rank the following issues from biggest to smallest problem in your experience with voice assistants.
Drag to order (top = most important)
  1. False activations
  2. Misheard commands
  3. Slow responses
  4. Privacy or data use concerns
  5. Limited features or skills
  6. Poor integrations with other products
Q19
Opinion Scale
How likely are you to purchase a new voice-enabled device in the next 12 months?
Range: 1 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q20
Long Text
What one change would most increase your trust or comfort with voice assistants?
Max chars
Q21
AI Interview
Based on your earlier responses, we'd like to explore your thoughts a bit further. Please share more about your experiences with wake words, trust, and privacy when using voice assistants.
AI InterviewLength: 3Personality: [Object Object]Mode: Fast
Reference questions: 6
Q22
Dropdown
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q23
Dropdown
How do you describe your gender?
  • Man
  • Woman
  • Non-binary
  • Prefer not to say
Q24
Dropdown
Which region do you currently live in?
  • North America
  • Europe
  • Latin America
  • Middle East
  • Africa
  • Asia
  • Oceania
Q25
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college or associate degree
  • Bachelor's degree
  • Postgraduate or professional degree
  • Prefer not to say
Q26
Chat Message
Thank you for completing this survey. Your responses have been recorded and will be used in aggregate to improve voice assistant experiences. Your individual answers will remain confidential.

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