Q01
メッセージ
すべてのテンプレートPrivacy & Compliance
Account & Data Deletion Process Experience Survey
Measures user experience, satisfaction, and trust impact across the account and data deletion journey. Designed for product, privacy, and compliance teams seeking actionable feedback to reduce friction and support GDPR/CCPA requirements.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全20問・約9分
Q02
選択式
In the past 12 months, have you tried to delete an account or request deletion of your personal data from any company?
- Yes
- No
- Not sure
Q03
選択式
Which method(s) did you use to request account or data deletion? Select all that apply.
- In-app delete option
- Website account settings
- Email request
- Contact form or web ticket
- Live chat
- Phone call
- Social media message
- Data rights or privacy portal
- Other (please specify)
Q04
オピニオンスケール
How clear were the instructions for deleting your account or data in your most recent attempt?
スケール: 1 – 7
最小:Very unclear最大:Very clear
Q05
選択式
Which confirmation format would you find most reassuring after a deletion request?
- In-app confirmation message
- Email receipt or confirmation
- Downloadable certificate or PDF
- Account dashboard log or history
- No confirmation needed
- Other (please specify)
Q06
プルダウン
What is your age?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65 or older
- Prefer not to say
Q07
メッセージ
Thank you for completing this survey. Your feedback will help improve account and data deletion processes. Your responses are anonymous and will be reported only in aggregate.
Q08
選択式
What was the outcome of your most recent deletion request?
- Completed on first try
- Completed after multiple steps
- Still pending or unclear
- Not completed — request was refused
- Not completed — I could not find how to delete
Q09
オピニオンスケール
How clearly was the timeline for completing your deletion communicated?
スケール: 1 – 7
最小:Very unclear最大:Very clear
Q10
AIインタビュー
Based on your responses in this survey, please share any additional thoughts or feelings about your account or data deletion experience.
Q11
選択式
Which of the following best describes your gender?
- Man
- Woman
- Non-binary
- Prefer not to say
Q12
プルダウン
How long did the process take from your initial request to final confirmation?
- Less than 1 day
- 1–3 days
- 4–7 days
- 8–30 days
- More than 30 days
- I have not yet received confirmation
Q13
オピニオンスケール
How clearly was it communicated which specific data would be deleted versus retained?
スケール: 1 – 7
最小:Very unclear最大:Very clear
Q14
プルダウン
In which region do you currently live?
- Africa
- Asia
- Europe
- North America
- South America
- Oceania
- Prefer not to say
Q15
選択式
Did you receive confirmation that your account or data were deleted?
- Yes — in-app message
- Yes — by email
- Yes — both in-app and email
- Not sure
- No
Q16
オピニオンスケール
How clearly was it communicated how to verify that your data had been deleted?
スケール: 1 – 7
最小:Very unclear最大:Very clear
Q17
オピニオンスケール
How would you rate your overall comfort level with managing your digital privacy (e.g., adjusting privacy settings, reviewing data policies)?
スケール: 1 – 5
最小:Not at all comfortable最大:Extremely comfortable
Q18
オピニオンスケール
Overall, how satisfied were you with the account or data deletion process?
スケール: 1 – 7
最小:Very dissatisfied最大:Very satisfied
Q19
オピニオンスケール
How likely are you to recommend this company's deletion process to someone who needs to delete their data?
スケール: 1 – 7
最小:Not at all likely最大:Extremely likely
Q20
オピニオンスケール
How did this deletion experience affect your trust in that company?
スケール: 1 – 7
最小:Much lower trust最大:Much higher trust
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Goes beyond just capturing a deletion request — it measures the full journey from initial request through confirmation, including clarity of instructions, timeline communication, and what data was retained vs. deleted.
- Includes dedicated opinion-scale questions on satisfaction, likelihood to recommend, and trust impact, giving privacy and compliance teams a way to quantify the emotional/trust cost of deletion friction, not just process completion.
- Uses an AI follow-up interview question to let respondents explain their experience in their own words, surfacing nuance a static multiple-choice form would miss.
- Asks which confirmation format respondents would find most reassuring, giving product teams direct input for redesigning deletion confirmations — plus demographic and digital-privacy-comfort questions for segmentation.
Typeform
GDPR Data Removal Request Form TemplateThis is a fielding-ready intake form for submitting a GDPR data removal request, not a survey measuring the experience, satisfaction, or trust impact of that process. It's built for compliance intake rather than post-process feedback or CX measurement. Good for capturing a request, but it stops where QuestionPunk's template begins.
優れている点
- Typeform's clean, conversational form UI is well suited to a simple intake use case
- Purpose-built around GDPR terminology, so it's quick to adapt for a basic data removal request form
- Likely easy to embed and deploy with minimal setup for a single-step request
物足りない点
- No adaptive AI follow-up interview or voice AI option to probe why a request was made or how the process felt
- No built-in satisfaction, trust-impact, or process-clarity measurement — it collects a request, not an experience evaluation
- No automated per-response quality scoring or auto-generated report for compliance/product teams to act on
よくあるご質問
「Account & Data Deletion Process Experience Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が20問含まれており、最初の設問は次のとおりです：「Welcome, and thank you for your interest in this survey. We are studying people's experiences with requesting account or…」・「In the past 12 months, have you tried to delete an account or request deletion of your personal data from any company?」・「Which method(s) did you use to request account or data deletion? Select all that apply.」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、20問を約9分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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