Beta Program Experience & Value Assessment

Welcome to the Beta Program Feedback Survey. This takes approximately 13 minutes. Your responses are confidential and will be reported in aggregate to improve the product before general availability. Participation is voluntary—you may stop at any time. There are no right or wrong answers; we simply want your honest experience.

How long have you been using this beta?

• Under 1 week
• 1–2 weeks
• 3–4 weeks
• More than 4 weeks

How did you install or access the beta?

• Downloaded installer
• Package manager (e.g., npm, pip, apt)
• Container (e.g., Docker)
• Mobile beta (TestFlight/Play)
• Private/internal distribution link
• Other

The next few questions are about your experience sharing feedback with the beta team.

Rank the following by how you primarily intend to use the product during beta (most important first).

1. Explore core features
2. Fit into my workflow
3. Performance/scale testing
4. Edge-case or compatibility testing
5. Migration/upgrade rehearsal
6. Admin/configuration setup

Based on your beta experience so far, how likely are you to recommend this product to a colleague?

Which of the following best describes your primary role?

• Software engineer
• Product manager
• Designer/Researcher
• QA/DevOps/SRE
• Data scientist/ML
• IT/Admin/Security
• Executive/Founder
• Other

Thank you for your time and insights. Your feedback directly shapes the product before general availability. We appreciate your participation in the beta program!

Approximately how long did your end-to-end setup take?

• Under 5 minutes
• 5–15 minutes
• 16–30 minutes
• 31–60 minutes
• More than 1 hour
• I did not complete setup

Where have you shared beta feedback in the last 14 days? Select all that apply.

• In-product feedback
• Email to the team
• Beta forum/community
• Slack or Discord channel
• Issue tracker (e.g., GitHub/Jira)
• Survey form
• I haven't shared feedback yet

How much value have you gotten from the beta relative to the time you have invested?

We'd like to explore your beta experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your responses so far.

How many people are in your organization?

• 1 (just me)
• 2–10
• 11–50
• 51–200
• 201–1,000
• 1,001–5,000
• More than 5,000

Overall, how easy or difficult was the setup process?

How responsive has the team been to feedback you've submitted?

Which benefits, if any, have you experienced so far? Select all that apply.

• Faster workflow
• Fewer errors or higher reliability
• Better visibility/monitoring
• Easier collaboration
• Cost savings
• Learning or new insights
• None of the above
• Other (please specify)

Based on your responses in this survey, is there anything else you would like us to know before general availability?

Which industry best describes your organization?

• Technology/Software
• Finance
• Healthcare
• Education
• Government/Public sector
• Media/Entertainment
• Retail/Consumer
• Other

Which, if any, setup issues did you encounter? Select all that apply.

• Missing dependencies or version conflicts
• Permission or IT restrictions
• Confusing or incomplete documentation
• Bugs or error messages during setup
• Hardware or performance constraints
• Network or proxy issues
• Could not complete setup
• None of the above
• Other (please specify)

What is the typical time from submitting feedback to receiving a first response?

• Under 1 day
• 1–2 days
• 3–5 days
• About a week
• More than a week
• I haven't submitted feedback
• Not sure

How likely are you to continue participating in the beta over the next month?

In which region are you primarily based?

• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East/Africa
• Other

Please describe your setup experience, including anything that went smoothly or any challenges you encountered.

How clear is the process for submitting feedback during the beta?

What capability, if any, is currently missing that would make the product more useful for your needs?

How familiar are you with this product's domain area?

If you experienced setup issues, what kind of help would be most useful? Select all that apply.

• Live troubleshooting call
• Step-by-step written guide
• Sample configuration or template
• Prebuilt image/binary
• Help interpreting logs/errors
• Not applicable—I had no issues
• Other (please specify)

To what extent do you feel your feedback is heard and acted upon?

If you experienced setup difficulties, how likely would you be to retry setup after receiving support?

What, if anything, has kept you from sharing feedback recently? Select all that apply.

• Not sure where to send it
• Time constraints
• Haven't encountered issues yet
• Prefer to gather more experience first
• Privacy or policy concerns
• Language or communication barriers
• Nothing—I've been sharing feedback regularly
• Other (please specify)

What would make the feedback loop work better for you?