Q01
メッセージ
すべてのテンプレートIndustry-Specific
Donation Chatbot Experience & Conversion Survey
Measures how donors experience an automated donation bot on your website, SMS, or messaging app — where it built trust, where it created friction, and whether it helped or hurt the gift. Built for nonprofits and fundraising teams testing conversational giving tools, with an AI follow-up that reconstructs the exact moment a donor almost abandoned or what pushed them to complete.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全13問・約7分
Q02
選択式必須
Where did you interact with the donation bot?
- Website chat widget
- Text message (SMS)
- Facebook Messenger
- Inside a mobile app
- Other
Q03
選択式必須
What prompted you to start donating through the bot?
- Saw a prompt on social media
- Received a text appeal
- Visited the organization's website
- Following up after an event
- A friend or family member shared it
- Other
Q04
オピニオンスケール必須
How easy or difficult was it to complete your donation using the bot?
スケール: 1 – 7
最小:Very difficult最大:Very easy
Q05
選択式必須
Did you complete your donation, or did you stop partway through?
- I completed my donation
- I started but did not finish
Q06
マトリクス必須
How much do you agree with each statement about the donation bot?
5行 × 5列
- It understood what I typed or said
- I felt secure entering my payment information
- It answered my questions clearly
- It made it easy to choose my donation amount
- It offered to connect me with a real person when needed
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q07
オピニオンスケール必須
How likely are you to use this donation bot again the next time you give?
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q08
数値
Approximately how much did you donate (in your local currency)?
Q09
選択式
If you ran into any trouble, what got in the way?
- I completed my donation with no issue
- Payment info felt unsafe to enter
- The bot didn't understand what I said or typed
- Too many steps or questions
- I wanted to talk to a person instead
- I changed my mind about donating
- Other
Q10
AIインタビュー
Reconstruct exactly what happened during this respondent's interaction with the donation bot: what step they were on when they felt most confident or most hesitant, and — if they stopped partway through — the precise point and reason they stopped. If they mentioned trust or security concerns, probe what specifically triggered that. If they said they'd use it again, anchor on what made it feel reliable enough to repeat.
Q11
選択式
Which best describes you as a donor to this organization?
- First-time donor
- Occasional donor
- Recurring or monthly donor
- Prefer not to say
Q12
選択式
Which age range do you fall into?
- Under 25
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
Q13
メッセージ
That's everything — thank you for your generosity and your feedback! Your responses go directly into improving how our donation bot supports donors like you.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Captures where the donation happened (website, SMS, or messaging app) and what prompted the donor to start, so you can compare channels and triggers side by side
- Includes a matrix of agreement statements plus opinion-scale questions on ease of completion and likelihood to reuse the bot, giving quantifiable friction and loyalty signals
- Pinpoints completion vs. drop-off and asks what got in the way, then uses an AI follow-up interview to reconstruct the exact moment the donor almost abandoned or what pushed them to complete
- Pairs donation amount and donor-type/age segmentation with the qualitative reconstruction, so you can tie chatbot friction directly to gift size and donor segment
SurveySparrow
Donation Chatbot | SurveySparrowThis is a directly comparable, ready-to-field conversational template built specifically for donation chatbot interactions, matching QuestionPunk's use case most closely of the alternatives checked. It's structured as a chat-style survey, which fits the conversational-giving context well, but the page doesn't indicate any adaptive follow-up logic beyond scripted branching. No pricing or methodology transparency is shown on the page itself.
優れている点
- Purpose-built specifically for donation chatbot experiences rather than a generic donor survey
- Chat-style survey format matches the conversational channel being studied
- Part of a broader survey platform with existing distribution and reporting tooling
物足りない点
- No indication of adaptive AI-driven follow-up that probes into individual responses in real time
- No published per-response quality scoring or transparent prompt methodology
- No mention of a voice AI interview option or guided screen-share tasks for deeper diagnosis of drop-off moments
よくあるご質問
「Donation Chatbot Experience & Conversion Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks for taking a moment to share your experience donating through our chatbot! Your honest feedback helps us make giv…」・「Where did you interact with the donation bot?」・「What prompted you to start donating through the bot?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、13問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
関連テンプレート
似たテーマのほかの調査もご覧ください。