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Donor Experience & Fundraising Feedback Survey

Captures how donors experienced your giving process, what motivates their generosity, and how they'd allocate funds across programs. Built for development and fundraising teams, with an AI follow-up that digs into the real story behind a donor's satisfaction or likelihood to give again.

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Donor Experience & Fundraising Feedback Survey

Thank you for supporting our organization! We'd love your honest feedback on your giving experience so we can serve donors like you even better. Your responses are completely confidential and anonymized. This will take about 5 minutes.

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デフォルト テーマ。色とフォントは自由に変更できます。

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全11問・約7分
メッセージ

Thank you for supporting our organization! We'd love your honest feedback on your giving experience so we can serve donors like you even better. Your responses are completely confidential and anonymized. This will take about 5 minutes.

Q01
選択式必須

In the last 12 months, how did you make your most recent donation to us?

  • Online one-time donation
  • Recurring/monthly giving
  • At an event or fundraiser
  • Check or mail-in gift
  • Text-to-give
  • Through a workplace giving program
Q02
オピニオンスケール必須

Overall, how satisfied were you with your most recent donation experience?

スケール: 1 – 5
最小:Not at all satisfied最大:Extremely satisfied
Q03
マトリクス必須

How much do you agree with each statement about your experience as a donor?

4行 × 5列
  • The donation process was quick and easy
  • I received a timely thank-you after donating
  • I understand how my donation is being used
  • Communications from this organization feel personal, not generic
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q04
選択式必須

In the last 12 months, how often have you donated to this organization?

  • This was my first donation
  • 2-3 times
  • Monthly or more often
  • Once
  • Have not donated this year, but have in the past
Q05
ベスト・ワースト選択（MaxDiff）必須

When you decide whether to donate to a cause, which of these factors matter most and least to you?

  • Trust in how funds are used
  • Personal connection to the cause
  • Being asked by someone I know
  • Tax benefits
  • Recognition or perks for giving
  • Stories or reports about impact
  • How easy it is to donate
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q06
ポイント配分必須

If you could direct how your next donation is spent, how would you split 100 points across these program areas?

  • Education programs
  • Health and wellness services
  • Community outreach
  • Operations/overhead
  • Emergency/general fund
100ポイントを配分
Q07
オピニオンスケール必須

How likely are you to recommend donating to this organization to a friend or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q08
AIインタビュー

Reconstruct the story behind this donor's satisfaction and recommendation rating: what specifically stood out (positively or negatively) about their most recent donation experience, and whether they felt their gift's impact was clearly communicated. If their recommendation rating is low, probe concretely what would need to change for them to give again or recommend the organization; if high, probe what specifically earned that trust so it can be reinforced elsewhere.

Q09
選択式

How do you prefer to hear from this organization about how donations are used?

  • Email
  • Text message
  • Phone call
  • Mailed newsletter
  • Social media
  • No preference
Q10
自由回答（長文）

Is there anything else about your experience as a donor you'd like us to know?

Q11
選択式

Which age range do you fall into?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
メッセージ

Thank you for your generosity and for sharing your feedback! Your responses go directly to our development team and will help us make giving to our organization more meaningful for donors like you.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond static satisfaction ratings with an AI follow-up interview that reconstructs the real story behind a donor's satisfaction and likelihood-to-recommend score, not just the number itself
  • Uses a max-diff exercise to force real trade-offs on what actually drives giving decisions, rather than asking donors to rate motivations independently
  • Includes a constant-sum allocation question so donors show exactly how they'd split funds across programs, giving fundraising teams concrete budget-signal data
  • Pairs a satisfaction matrix and recommendation scale with an automated report, so development teams get both structured metrics and a synthesized qualitative narrative from one survey

QuestionPro

Non Profit Fundraising Feedback Survey Questions + Sample Questionnaire Template

This is presented as a sample questionnaire with example questions rather than a single polished, ready-to-field survey. It covers standard fundraising feedback themes and can be adapted within QuestionPro's broader survey platform, but the page itself is closer to a question-bank reference than a launch-ready template.

優れている点

  • Established, full-featured survey platform with broad question-type support
  • Provides sample questions covering multiple angles of fundraising feedback

物足りない点

  • No adaptive AI follow-up questions — donors answer the same fixed question set regardless of their responses
  • No indication of automated per-response quality scoring or auto-generated narrative reports

SurveyMonkey

Fundraising Feedback Survey Template

A ready-to-use, static template built on SurveyMonkey's well-known survey infrastructure, likely offering quick deployment and standard analytics. It's designed for broad applicability rather than depth on any one donor's story, and question logic is limited to conditional branching rather than open-ended AI probing.

優れている点

  • Quick to deploy on a mature, widely-used survey platform
  • Likely includes standard skip logic and baseline reporting dashboards

物足りない点

  • No adaptive AI interview to dig into the reasoning behind a donor's rating
  • No voice AI interview option or guided screen-share tasks
  • No transparent, publishable prompt methodology for any follow-up questions

SurveySparrow

Fundraising Feedback Form Template

A conversational-style form template, which fits SurveySparrow's chat-like survey format and may feel more personal than a plain form. It still relies on pre-written questions rather than dynamically generated follow-ups tailored to each donor's answers.

優れている点

  • Conversational, chat-style question flow that can feel more engaging than a traditional form
  • Fits within a platform built for quick, mobile-friendly survey experiences

物足りない点

  • Conversational format is still scripted, not adaptive — no AI-generated follow-up questions based on individual responses
  • No mention of automated response quality scoring or auto-generated reports summarizing donor narratives

Jotform

Donor Feedback Survey Form Template

A form-builder template well-suited to quick collection of donor feedback with Jotform's drag-and-drop customization. It's a static form structure, so every donor sees the same fixed set of questions regardless of their answers.

優れている点

  • Easy drag-and-drop customization within Jotform's form builder
  • Simple, familiar form format for donors to complete quickly

物足りない点

  • Static form fields only — no adaptive AI follow-up interview to explore the story behind a rating
  • No voice AI interview or guided task/screen-share capability
  • No automated per-response quality scoring or auto-generated analysis report

よくあるご質問

「Donor Experience & Fundraising Feedback Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が11問含まれており、最初の設問は次のとおりです：「In the last 12 months, how did you make your most recent donation to us?」・「Overall, how satisfied were you with your most recent donation experience?」・「How much do you agree with each statement about your experience as a donor?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、11問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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