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Fast Food Visit Experience & Ordering Satisfaction Survey

Captures how customers actually experience a fast food visit — speed, accuracy, taste, value, and channel choice — plus which improvements would matter most and how customers think about pricing. An AI follow-up interview reconstructs exactly what happened on the respondent's most recent visit instead of relying on vague satisfaction scores. Built for restaurant operators, franchise groups, and QSR marketing teams.

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Fast Food Visit Experience & Ordering Satisfaction Survey

Thanks for taking a few minutes to tell us about your fast food experiences! Your responses are completely confidential and anonymized. We're especially interested in your most recent visit — honest details help us the most. About 8 minutes.

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デフォルト テーマ。色とフォントは自由に変更できます。

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全11問・約7分
メッセージ

Thanks for taking a few minutes to tell us about your fast food experiences! Your responses are completely confidential and anonymized. We're especially interested in your most recent visit — honest details help us the most. About 8 minutes.

Q01
選択式必須

In the last 30 days, how many times have you ordered from a fast food restaurant?

  • Not at all
  • 1-2 times
  • 3-5 times
  • 6-10 times
  • More than 10 times
Q02
選択式必須

How did you place your most recent fast food order?

  • Drive-thru
  • Ordered inside at the counter
  • Self-service kiosk
  • Mobile app
  • Third-party delivery app
  • Website (pickup or delivery)
Q03
オピニオンスケール必須

Overall, how satisfied were you with your most recent fast food visit?

スケール: 1 – 7
最小:Very dissatisfied最大:Very satisfied
Q04
オピニオンスケール必須

How likely are you to recommend this restaurant to a friend or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q05
マトリクス必須

Thinking about that same visit, how would you rate each of the following?

6行 × 5列
  • Speed of service
  • Order accuracy
  • Food taste and quality
  • Value for the price
  • Cleanliness of the restaurant
  • ほか1件
列: Poor · Below average · Average · Good · Excellent
Q06
ベスト・ワースト選択（MaxDiff）

Which of the following changes would do the most — and least — to improve your fast food experience?

  • Faster order fulfillment
  • Getting my order right every time
  • Lower prices
  • Healthier menu options
  • Cleaner dining areas
  • More menu variety
  • Friendlier staff
  • A better mobile app or ordering experience
  • More consistent food quality
各セットで最も良いもの・最も悪いものを選択最も良い:Would improve my experience the most最も悪い:Would improve my experience the least
Q07
価格感度分析（Van Westendorp）

Now think about a typical combo meal — a main item, a side, and a drink.

  • At what price would this combo meal be so inexpensive that you'd question the quality of the food or ingredients?
  • At what price would this combo meal start to feel like a bargain — a great deal for the money?
  • At what price would this combo meal start to feel expensive, though you'd still consider buying it?
  • At what price would this combo meal be so expensive that you would not consider buying it at all?
Q08
AIインタビュー

Reconstruct exactly what happened on the respondent's most recent fast food visit: which restaurant and channel they used, whether the order came out correct and how fast, and what specifically drove their satisfaction rating. If they rated the visit low or flagged an accuracy or speed problem, probe what went wrong, whether staff addressed it, and whether it would change their future visit frequency.

メッセージ

Just a few quick optional questions about you, then we're done.

Q09
選択式

Which age range do you fall into?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q10
選択式

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q11
選択式

What is your approximate annual household income?

  • Under $25,000
  • $25,000-$49,999
  • $50,000-$74,999
  • $75,000-$99,999
  • $100,000-$149,999
  • $150,000 or more
  • Prefer not to say
メッセージ

That's everything — thank you! Your answers will feed directly into a report on where we can speed up service, fix order accuracy, and prioritize the changes customers care about most.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Reconstructs the respondent's actual most recent visit through an AI follow-up interview instead of relying on a single satisfaction score
  • Captures channel choice (drive-thru, app, in-store, delivery) alongside order frequency to segment behavior, not just overall sentiment
  • Uses a matrix question to rate speed, accuracy, taste, and value separately for that same visit, plus a max-diff exercise to rank which improvements would matter most
  • Includes a Van Westendorp pricing exercise on a typical combo meal so operators get real price-sensitivity data, not just a satisfaction number

QuestionPro

Food survey questions | Food-related survey questions & template

This is a broad food-survey question bank/guide page covering food-related topics generally, rather than a dedicated, fielding-ready fast food ordering experience template. It's useful as a starting reference for sample question wording, but it doesn't focus specifically on order channel, visit accuracy, or combo-meal pricing the way a purpose-built QSR template would. As a category page it also mixes topics, so an operator would need to hand-pick and rebuild relevant questions.

優れている点

  • Backed by an established survey platform with standard logic, branching, and reporting tools
  • Offers a wide question bank spanning multiple food-related survey topics, which can speed up initial drafting
  • Likely supports common question types (rating scales, multiple choice) out of the box

物足りない点

  • Static question list with no adaptive AI follow-up to reconstruct what actually happened on a specific visit
  • No automated per-response quality scoring or transparent AI prompt methodology
  • Presented as a general food-survey guide/category rather than a ready-to-field fast food ordering experience survey

よくあるご質問

「Fast Food Visit Experience & Ordering Satisfaction Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が11問含まれており、最初の設問は次のとおりです：「In the last 30 days, how many times have you ordered from a fast food restaurant?」・「How did you place your most recent fast food order?」・「Overall, how satisfied were you with your most recent fast food visit?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、11問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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