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Industry-Specific

Media Request Response Experience Survey

Measures how journalists, freelancers, and other media professionals experience submitting interview, quote, or information requests to your press team — response speed, accuracy, and whether they got what they needed. An AI follow-up reconstructs exactly what happened on their most recent request, surfacing where the process broke down. Built for communications and media relations teams.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for taking a moment to share your experience working with our press team. This helps us respond to media faster and more usefully. Your responses are completely confidential and anonymized. It should take about 5 minutes.

Q02
選択式必須

Thinking about your most recent media request to us, what kind of request was it?

  • Interview request
  • Request for a quote or statement
  • Fact-check or data request
  • Credentialing or event access request
  • Photo, video, or b-roll request
Q03
選択式必須

How did you submit that request?

  • Email
  • Phone call
  • Online media request form
  • Social media or direct message
  • In person
Q04
数値

About how many hours passed before you received a first response (even just an acknowledgment)?

Q05
オピニオンスケール必須

How satisfied were you with the speed of that response relative to your deadline?

スケール: 1 – 5
最小:Much slower than I needed最大:As fast as I needed
Q06
マトリクス必須

How much do you agree with each statement about your interaction with our press team on this request?

5行 × 5列
  • The information provided was accurate and complete
  • The person who helped me was professional and easy to work with
  • It was easy to reach the right contact
  • The team was willing to work with my deadline
  • I felt like a priority, not an afterthought
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q07
ベスト・ワースト選択（MaxDiff）必須

When you request information or access from an organization's press team, which of these matter most to you — and which matter least?

  • Fast initial response
  • Direct access to a spokesperson
  • Accuracy and completeness of the information
  • Flexibility around my deadline
  • Availability for follow-up questions
  • Exclusive or first access to information
  • One clear point of contact throughout
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q08
選択式必須

Did you end up getting what you needed for your story or coverage?

  • Yes, I got everything I needed
  • Partially — I got some but not all of what I needed
  • No, I didn't get what I needed
  • I'm still waiting on a response
Q09
AIインタビュー

Reconstruct exactly what happened on this respondent's most recent media request: what they asked for, who responded and how fast, and whether the final information or access matched what they needed for their story. If they said they only partially got what they needed or are still waiting, dig into specifically what was missing or delayed and what a better outcome would have looked like. If the request went smoothly, ask what specifically made it easy so it can be repeated.

Q10
オピニオンスケール必須

How likely are you to reach out to this press team again for a future story?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q11
選択式

Which best describes where you work?

  • Newspaper or magazine
  • Television or radio
  • Online news outlet or blog
  • Trade or industry publication
  • Podcast or newsletter
  • Freelance
  • Other
  • Prefer not to say
Q12
選択式

Which best describes your role?

  • Reporter or journalist
  • Editor
  • Producer
  • Freelance contributor
  • Communications or PR professional at another organization
  • Other
  • Prefer not to say
Q13
メッセージ

That's everything — thank you for the candid feedback. Your responses go directly to our communications team to help us respond to media requests faster and more usefully going forward.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a numeric time-to-first-response question paired with a deadline-relative satisfaction scale, so speed is measured against what actually mattered to the journalist
  • Uses a matrix of agreement statements plus a max-diff question to rank what journalists value most when working with a press team, not just a single satisfaction score
  • An AI follow-up interview reconstructs exactly what happened on the respondent's most recent request, surfacing where the process broke down in their own words
  • Captures outcome (did they get what they needed) and future intent (likelihood to reach out again) alongside role and outlet context, then rolls it all into an auto-generated report

Typeform

Media Request Form Template

This is an intake form for receiving media requests (e.g., interview or comment requests coming into a press team), not a survey measuring how journalists experienced that process afterward. It's a fielding-ready static form with Typeform's typical conversational UI, but it collects request details rather than feedback or satisfaction data. Useful as a front-door form, it doesn't overlap with post-interaction experience measurement.

優れている点

  • Clean, conversational form-filling experience typical of Typeform
  • Easy to share/embed for journalists submitting a request
  • Simple setup for basic intake fields

物足りない点

  • Captures the request itself, not the requester's experience or satisfaction with how it was handled
  • Static question flow with no adaptive follow-up to probe delays or breakdowns
  • No mechanism to reconstruct what happened, score response quality, or auto-generate an experience report

よくあるご質問

「Media Request Response Experience Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks for taking a moment to share your experience working with our press team. This helps us respond to media faster a…」・「Thinking about your most recent media request to us, what kind of request was it?」・「How did you submit that request?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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