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Industry-Specific

Music Streaming Service Experience & Loyalty Survey

Measures how satisfied listeners are with their primary streaming service, which features actually drive loyalty, price sensitivity for premium tiers, and how people discover new music — with an AI follow-up that digs into the real reasons behind switching or staying instead of surface-level satisfaction scores.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for sharing your music streaming habits with us! Your responses are completely confidential and anonymized. This will take about 5 minutes and helps shape what gets built next.

Q02
選択式必須

Which streaming service do you use most often?

  • Spotify
  • Apple Music
  • YouTube Music
  • Amazon Music
  • Tidal
  • Pandora
Q03
オピニオンスケール必須

Overall, how satisfied are you with this service?

スケール: 1 – 7
最小:Very dissatisfied最大:Very satisfied
Q04
マトリクス必須

How would you rate this service on each of the following?

5行 × 5列
  • Sound quality
  • Personalized recommendations
  • Ease of finding specific songs or artists
  • Value for the price you pay
  • Amount of advertising (if on a free or ad-supported plan)
列: Poor · Fair · Good · Very good · Excellent
Q05
ベスト・ワースト選択（MaxDiff）必須

When you think about what would make you more loyal to a streaming service, which of these matters most and which matters least?

  • Sound quality
  • Personalized recommendations
  • Price and overall value
  • Offline downloads
  • Ad-free listening
  • Exclusive content or early releases
  • Cross-device syncing
  • Social sharing features
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most to me最も悪い:Matters least to me
Q06
ポイント配分必須

Think about a typical week of listening. Split 100 points across these activities based on how much time you actually spend on each.

  • Replaying music I already know I like
  • Discovering new music through recommendations
  • Listening to curated playlists
  • Podcasts or spoken-word content
  • Radio or live stations
100ポイントを配分
Q07
価格感度分析（Van Westendorp）必須

Thinking about an ad-free premium subscription (not necessarily the one you use today), please answer honestly based on what you'd actually pay:

  • At what monthly price would this subscription be so cheap you'd question its quality?
  • At what monthly price would this subscription be a bargain — great value for the money?
  • At what monthly price would this subscription start to feel expensive, though you'd still consider it?
  • At what monthly price would this subscription be so expensive you would not consider it at all?
Q08
選択式

In the last 30 days, how have you discovered new music?

  • Algorithm-generated recommendations or radio
  • Playlists curated by the platform
  • Friends, family, or social media
  • Search or browse independently
  • Traditional radio or live shows
Q09
オピニオンスケール必須

How likely are you to recommend this streaming service to a friend or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q10
AIインタビュー

Probe the real story behind the respondent's satisfaction and recommendation scores: ask about a specific recent moment where the service either impressed them or let them down, and what it would take to change their mind. If they scored satisfaction or recommendation likelihood low, dig into whether they've already tried or considered switching services and what's stopped them so far. If they scored high, ask what would make them consider leaving anyway.

Q11
選択式

What is your age range?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q12
選択式

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q13
メッセージ

That's everything — thank you! Your answers will help shape which features and pricing options get prioritized next.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond a satisfaction score by including an AI follow-up interview that probes the real reasons behind switching or staying loyal, not just a number
  • Uses a Van Westendorp price sensitivity module to size willingness to pay for an ad-free premium tier, not just a single price question
  • Includes a MaxDiff exercise to rank which features actually drive loyalty and a constant-sum task to see how listening time is really split across activities
  • Captures discovery channels (last 30 days) alongside satisfaction and recommendation scores, giving a fuller picture from behavior to underlying motivation

SurveyMonkey

Online Music Streaming Survey Template

A ready-to-field template covering core music streaming satisfaction and usage questions, backed by SurveyMonkey's mature survey infrastructure and distribution tools. It's a static question set aimed at broad usability rather than depth on loyalty drivers or pricing psychology. Good for quick deployment, but any 'why' behind answers has to be inferred rather than asked directly.

優れている点

  • Well-established survey platform with broad distribution and panel options
  • Simple, quick-to-deploy template format
  • Familiar UI likely to yield high completion rates

物足りない点

  • Static question format with no adaptive AI follow-up to probe reasons behind scores
  • No indication of built-in pricing-sensitivity methodology (e.g., Van Westendorp) or MaxDiff-style loyalty-driver ranking
  • No automated per-response quality scoring or transparent prompt methodology published

SurveySparrow

Online Music Streaming Survey Template

A conversational-style survey template covering listener satisfaction and usage patterns, fitting SurveySparrow's chat-like format branding. It's positioned as a listener-insights template but appears to be a fixed question flow rather than one that adapts based on individual answers. Useful as a starting point, though it likely still relies on scaled ratings rather than open-ended probing for switching behavior.

優れている点

  • Conversational UI format that can feel more engaging than a traditional grid survey
  • Positioned specifically around listener insights for streaming
  • Likely supports quick mobile-friendly completion

物足りない点

  • No adaptive AI interview follow-up to dig into reasons behind loyalty or churn
  • No visible price-sensitivity (Van Westendorp) or trade-off (MaxDiff) methodology for premium tier decisions
  • No transparent prompt/methodology disclosure or automated response quality scoring

よくあるご質問

「Music Streaming Service Experience & Loyalty Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks for sharing your music streaming habits with us! Your responses are completely confidential and anonymized. This…」・「Which streaming service do you use most often?」・「Overall, how satisfied are you with this service?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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