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Education & Academic

Student Loan Repayment Experience & Wellbeing Survey

Captures how borrowers experience student loan repayment — balance size, plan type, servicer satisfaction, and financial stress — plus a best-worst ranking of support options and an AI follow-up interview that digs into the specific moment repayment felt confusing, unaffordable, or manageable. Built for financial wellness teams, lenders, and student support offices.

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Student Loan Repayment Experience & Wellbeing Survey

Thanks for taking a few minutes to share your student loan experience. Your responses are completely confidential and anonymized. Your answers help improve support and information for borrowers — this should take about 5 minutes, and there are no wrong answers.

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デフォルト テーマ。色とフォントは自由に変更できます。

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全11問・約7分
メッセージ

Thanks for taking a few minutes to share your student loan experience. Your responses are completely confidential and anonymized. Your answers help improve support and information for borrowers — this should take about 5 minutes, and there are no wrong answers.

Q01
選択式必須

Which best describes your current student loan situation?

  • Currently in repayment
  • In a deferment or forbearance period
  • Loans fully paid off
  • Loans forgiven or discharged
  • I have loans but haven't entered repayment yet
  • I have never had student loans
Q02
選択式必須

Roughly what is your total remaining student loan balance?

  • $0 (paid off or none)
  • Under $10,000
  • $10,000–$29,999
  • $30,000–$59,999
  • $60,000–$99,999
  • $100,000 or more
  • Prefer not to say
Q03
選択式

Which repayment plan are you currently on, if any?

  • Standard fixed repayment
  • Income-driven repayment plan
  • Graduated repayment plan
  • Refinanced through a private lender
  • Not currently in active repayment
  • Not sure / don't know
Q04
評価スケール必須

How satisfied are you with your loan servicer (the company that manages your payments)?

範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q05
マトリクス必須

How much do you agree with each statement about your loan repayment experience?

4行 × 5列
  • My loan servicer communicates clearly about my account
  • I understand the repayment options available to me
  • My monthly payment fits comfortably in my budget
  • Thinking about my loan balance causes me stress
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q06
オピニオンスケール必須

How confident are you that you'll be able to pay off your loans on your current plan?

スケール: 0 – 10
最小:Not at all confident最大:Extremely confident
Q07
ベスト・ワースト選択（MaxDiff）必須

Which of these would help you most with your student loans right now, and which would help least?

  • A loan forgiveness program
  • A lower interest rate
  • Switching to an income-driven repayment plan
  • Employer student loan repayment assistance
  • One-on-one financial counseling
  • A temporary payment pause
  • Refinancing to combine or lower payments
各セットで最も良いもの・最も悪いものを選択最も良い:Most helpful最も悪い:Least helpful
Q08
AIインタビュー

Reconstruct the respondent's real repayment experience: anchor on the confidence score they gave and ask them to describe a specific recent moment (a bill, a call with their servicer, a plan change) that shaped that number. If they flagged stress or dissatisfaction with their servicer, probe exactly what happened and what they wish had gone differently. If they picked a top priority in the trade-off question, ask why that would help more than the alternatives.

Q09
選択式

Before this survey, were you aware of any loan forgiveness or discharge programs you might qualify for?

  • Yes, and I've applied or enrolled
  • Yes, but I haven't applied
  • No, I wasn't aware
  • Not sure if I qualify for any
Q10
選択式

What is your current employment status?

  • Employed full-time
  • Employed part-time
  • Self-employed
  • Unemployed, looking for work
  • Student
  • Prefer not to say
Q11
選択式

What is your age range?

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55 or older
  • Prefer not to say
メッセージ

Thank you for sharing your experience! Your responses will be combined with others to identify where borrowers need clearer information and better support — no individual answers will be shared outside our research team.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond static rating questions with an AI follow-up interview that reconstructs the respondent's real repayment experience, anchoring on the specific moment things felt confusing, unaffordable, or manageable.
  • Includes a max-diff (best-worst) ranking of support options so financial wellness teams and lenders can prioritize which interventions actually matter most to borrowers, not just list satisfaction.
  • Combines structured measures (servicer satisfaction rating, repayment-experience agreement matrix, confidence-to-payoff opinion scale) with awareness-of-forgiveness-program screening for a fuller borrower profile.
  • Every AI-driven question is built on a transparent, published prompt, and responses get automated per-response quality scoring before rolling into an auto-generated report.

QuestionPro

Student loan survey questions + sample questionnaire template

This is a sample questionnaire/template page covering general student loan survey questions, positioned as a starting point rather than a fully custom research instrument. It's a reasonable fit for teams wanting a quick baseline set of loan-related questions. It does not appear built specifically around repayment-stage emotional/financial wellbeing or a structured support-option ranking.

優れている点

  • Provides a ready-made sample questionnaire specifically labeled for student loan topics
  • Backed by an established survey platform with broad question-type and distribution tooling
  • Likely easy to customize within QuestionPro's existing survey builder

物足りない点

  • Static question set with no adaptive AI follow-up interview to probe individual repayment experiences
  • No mention of automated per-response quality scoring or transparent prompt methodology
  • No voice AI interview option or guided screen-share task capability

よくあるご質問

「Student Loan Repayment Experience & Wellbeing Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が11問含まれており、最初の設問は次のとおりです：「Which best describes your current student loan situation?」・「Roughly what is your total remaining student loan balance?」・「Which repayment plan are you currently on, if any?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、11問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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