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Sales & Revenue

Dealer Partner Satisfaction & Channel Feedback Survey

Measures how your dealer network experiences the partnership — fulfillment, margins, marketing support, training, and rep responsiveness — and prioritizes what to fix first. An AI follow-up interview digs into the specific event behind each dealer's recommendation score instead of settling for a number.

このテンプレートを使うほかのテンプレートを見る

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for partnering with us! We'd like your honest feedback on how the dealer relationship is working — from order fulfillment to marketing support. Your responses are completely confidential and anonymized. This takes about 6 minutes, and individual responses are not shared with your dealer rep.

Q02
オピニオンスケール必須

How likely are you to recommend becoming a dealer with us to another business owner in your network?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q03
マトリクス必須

Rate your satisfaction with each part of the dealer relationship over the last few months.

8行 × 5列
  • Product quality and consistency
  • Order fulfillment speed and accuracy
  • Pricing and margin support
  • Marketing and co-op advertising support
  • Training and onboarding resources
  • ほか3件
列: Very dissatisfied · Dissatisfied · Neutral · Satisfied · Very satisfied
Q04
選択式必須

In the last 90 days, how often did you need to contact your dealer account rep or support team for help?

  • Not at all
  • Once
  • A few times (2-4)
  • Frequently (5 or more)
Q05
ベスト・ワースト選択（MaxDiff）必須

If we could only fix a few things about the dealer program, which would matter most?

  • Faster order fulfillment
  • Better pricing/margin structure
  • More marketing and co-op ad support
  • More product training
  • A more responsive dealer account rep
  • A better dealer portal/ordering system
  • Faster warranty and claims processing
各セットで最も良いもの・最も悪いものを選択最も良い:Most important to improve最も悪い:Least important to improve
Q06
評価スケール

How would you rate your dealer account rep's support over the last quarter?

範囲: 1 – 5
最小:Poor最大:Excellent
Q07
オピニオンスケール必須

How satisfied are you with the leads or marketing support you receive to drive sales at your dealership?

スケール: 1 – 7
最小:Not satisfied at all最大:Extremely satisfied
Q08
AIインタビュー

Reconstruct the specific event or pattern behind the respondent's recommendation score: what happened recently with fulfillment, pricing, or support that shaped their view. If the score was low, dig into which pain point from their priority ranking — pricing, fulfillment, marketing, training, or rep responsiveness — is most costing them sales, and what a fix would concretely look like. If the score was high, find out exactly what the manufacturer should keep doing so it isn't lost.

Q09
選択式必須

How likely are you to continue as a dealer with us over the next 12 months?

  • Definitely will continue
  • Probably will continue
  • Not sure
  • Probably will not continue
  • Definitely will not continue
Q10
自由回答（長文）

What's one change we could make that would most improve your experience as a dealer?

Q11
選択式

How long have you been a dealer with us?

  • Less than 1 year
  • 1-3 years
  • 4-7 years
  • 8+ years
  • Prefer not to say
Q12
選択式

Approximately how many units or orders did your dealership place with us in the last 12 months?

  • Under 10
  • 10-49
  • 50-199
  • 200 or more
  • Prefer not to say
Q13
メッセージ

That's everything — thank you for the honest feedback! Your responses feed directly into a channel review our team uses to fix fulfillment, pricing, and support gaps for dealers like you.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a dedicated AI follow-up interview that reconstructs the specific event behind each dealer's recommendation score instead of stopping at a number
  • Combines quantitative measures (satisfaction matrix, rep support rating, marketing support opinion scale, MaxDiff prioritization) with open-ended and adaptive probing in one flow
  • Asks dealers directly about contact frequency with their account rep and 12-month continuation intent, giving both relationship-health and retention-risk signals
  • Closes with a long-text improvement question and automatically feeds responses into a report that prioritizes what to fix first

QuestionPro

Dealer Feedback Survey Template

This is a directly comparable, purpose-built dealer feedback template covering satisfaction and partnership topics similar to ours. It's a static question-based template rather than an interview format, so all follow-up must be pre-scripted rather than adaptive. Good starting point for teams that only need a fixed questionnaire.

優れている点

  • Purpose-built for dealer/channel feedback, so question framing is already relevant to this audience
  • Backed by an established survey platform with broad question-type support and reporting
  • Likely quick to deploy as a standard fielding-ready template

物足りない点

  • No adaptive AI follow-up interview — cannot dig into the specific event behind a dealer's score, only pre-set questions
  • No voice AI interview option for dealers who prefer talking over typing
  • No published per-response quality scoring or transparent prompt methodology

よくあるご質問

「Dealer Partner Satisfaction & Channel Feedback Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks for partnering with us! We'd like your honest feedback on how the dealer relationship is working — from order ful…」・「How likely are you to recommend becoming a dealer with us to another business owner in your network?」・「Rate your satisfaction with each part of the dealer relationship over the last few months.」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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