Ecommerce Team Wellbeing & Stress Pulse Survey

Welcome to this brief wellbeing pulse. Over the next 8 minutes, we'll ask about your mood, stress, and support preferences over the last 7 days. This is not a clinical or diagnostic tool. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we're simply interested in your honest experience. All responses are confidential, reported only in aggregate, and used to guide internal wellbeing programs and resource planning.

Overall, how would you rate your mood over the last 7 days?

Compared with a typical week, your workload in the last 7 days was…

Based on your responses in this survey, is there anything else you'd like to share about your mood, stress, or support needs this week?

What is your age group?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65+
• Prefer not to say

Thank you for completing this pulse survey. Your responses help us shape wellbeing programs and allocate support resources. If you'd like support, consider reaching out to your HR team, Employee Assistance Program (if available), peer support networks, or a licensed professional in your area. If you are in crisis or feel unsafe, please contact local emergency or crisis services immediately.

In the last 7 days, how stressful did life feel overall?

How easy or difficult was it to stay focused at work in the last 7 days?

We'd like to understand a bit more about your experience this week. An AI moderator will ask a couple of brief follow-up questions based on your earlier responses.

Which gender do you identify with?

• Woman
• Man
• Non-binary or gender diverse
• Prefer not to say

Which of the following contributed to any stress you experienced in the last 7 days? Select all that apply.

• High workload or volume
• Tight deadlines or promotions
• Customer interactions
• Inventory or operations issues
• Financial concerns
• Personal or family responsibilities
• Health or wellbeing
• News or current events
• Other or none of these

Which of the following, if any, helped you manage stress in the last 7 days? Select all that apply.

• Short walk or movement
• Breathing or meditation
• Talking with someone
• Turning off notifications or setting boundaries
• Taking short breaks
• Planning or prioritizing
• Healthy meals or hydration
• Sleep routine
• Humor or entertainment
• Other or none of these

Where do you primarily live?

• Africa
• Asia
• Europe
• Latin America & Caribbean
• Middle East
• North America
• Oceania
• Prefer not to say

Please rank the following potential supports from most helpful (top) to least helpful (bottom) for you right now.

1. Clearer priorities
2. More staffing or coverage
3. Flexible scheduling
4. No-meeting focus time
5. Better tools or automation
6. Wellbeing resources
7. Manager check-ins

Which of the following best describes your connection to e-commerce?

• Employee at an e-commerce company
• Employee at a vendor or partner
• Seller or merchant
• Customer or consumer
• Student
• Not currently working
• Prefer not to say

How long have you worked in e-commerce or retail?

• Less than 1 year
• 1–2 years
• 3–5 years
• 6–10 years
• 11+ years
• Not applicable