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Employee & HR

Employee Online Purchasing Experience Survey

Explores how employees shop online for work needs — software, supplies, travel, equipment — and how smooth or frustrating the approval and procurement process feels. Includes an AI follow-up that reconstructs a recent purchase attempt step by step, surfacing friction points and workarounds that closed-ended questions miss. Built for HR and procurement teams evaluating purchasing tools and policy.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Hi! We're looking into how employees purchase things online for work — supplies, software, travel, equipment, and more. Your responses are completely confidential and anonymized. This should take about 5 minutes and your honest experience (good or bad) helps us fix what's broken.

Q02
選択式必須

In the last 30 days, how many times have you purchased or requested a purchase of something online for work?

  • Never
  • 1-2 times
  • 3-5 times
  • 6-10 times
  • More than 10 times
Q03
選択式必須

What have you purchased or tried to purchase online for work in the last 3 months? Select all that apply.

  • Office supplies
  • Software or subscriptions
  • Travel or accommodation
  • Equipment or hardware
  • Professional services or freelancers
  • Training or courses
  • Something else
Q04
マトリクス必須

How much do you agree with each statement about your company's online purchasing process?

5行 × 5列
  • It's clear what I'm allowed to purchase without extra approval
  • The approval process moves quickly enough for my needs
  • The tools or portals I use are easy to navigate
  • I know who to ask when something goes wrong with a purchase
  • The list of approved vendors covers what I actually need
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
オピニオンスケール必須

How easy is it to get a work-related online purchase approved, from request to delivery?

スケール: 1 – 7
最小:Very difficult最大:Very easy
Q06
選択式

Which tools or platforms do you typically use to make work-related online purchases?

  • Company purchasing portal
  • Amazon Business (or similar marketplace account)
  • Corporate purchasing card directly on vendor sites
  • Expense reimbursement after personal purchase
  • Manager or assistant makes the purchase for me
  • I'm not sure how to purchase things
Q07
ポイント配分必須

You have 100 points to distribute across what matters most to you when purchasing something online for work. Give more points to what matters more.

  • Price / staying under budget
  • Speed of delivery
  • How easy the request/approval process is
  • Vendor reliability and quality
  • Sustainability or ethical sourcing
  • Freedom to choose my own vendor
100ポイントを配分
Q08
ランク付け必須

Rank these pain points from biggest to smallest in your own experience purchasing online for work.

  1. Too many approval steps
  2. Unclear spending policy
  3. Limited vendor choice
  4. Slow reimbursement
  5. Confusing purchasing tools/portal
  6. Long wait for delivery
ドラッグして順位を付ける
Q09
AIインタビュー

Walk the respondent through the most recent time they tried to purchase something online for work: what they needed, which tool or process they used, whether it went smoothly, and exactly where (if anywhere) it stalled or required a workaround. If they say the process was 'fine,' probe for a specific example rather than accepting a general impression. If they mention a workaround (personal card, asking someone else, skipping approval), ask why that felt necessary.

Q10
選択式必須

Overall, how satisfied are you with the current process for purchasing things online for work?

  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
Q11
自由回答（長文）

If you could change one thing about how employees purchase things online for work, what would it be?

Q12
選択式

Which department do you work in?

  • Sales
  • Marketing
  • Engineering/IT
  • Operations
  • Finance
  • HR
  • Customer Support
  • Other
  • Prefer not to say
Q13
メッセージ

Thank you for sharing your experience! Your responses will help us simplify tools, policies, and approvals for online purchasing across the company.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes an AI follow-up interview that reconstructs a recent purchase attempt step by step, surfacing friction points and workarounds that closed-ended questions can't capture
  • Combines quantitative measures (opinion scale on approval ease, matrix agreement statements, constant-sum tradeoffs, ranked pain points) with open-ended depth in a single flow
  • Captures the full purchasing landscape — frequency, category of purchase, tools used, and department — so HR and procurement can segment findings by team
  • Ends with a long-text prompt on what employees would change, giving procurement teams direct, actionable input alongside the structured data

QuestionPro

Online purchasing survey questions + Sample questionnaire template

This is a general online purchasing questionnaire aimed more at consumer shopping behavior than at internal employee procurement workflows. It reads as a static question bank/sample rather than a template tuned to HR or procurement use cases, and it's unclear how directly it maps to work-purchase approval friction.

優れている点

  • Established survey platform with broad question-library support
  • Sample questionnaire format offers ready-made items researchers can copy or adapt
  • Likely supports standard question types (multiple choice, rating scales) common to purchasing research

物足りない点

  • No adaptive AI follow-up to reconstruct a specific purchase attempt step by step
  • Framed around general/consumer purchasing rather than employee work-purchase approval processes
  • No transparent prompt methodology or automated per-response quality scoring

Jotform

Item Purchasing Request Form Template

This is a purchasing request form for collecting item/quantity/budget details, not a survey designed to explore employee experience or friction in the process. It's useful for operational intake but not for diagnosing where approval workflows break down or why employees abandon purchases.

優れている点

  • Simple, fast form builder well suited to routing purchase requests
  • Likely supports file uploads and approval-style fields typical of Jotform forms
  • Easy to embed in existing procurement intake workflows

物足りない点

  • Static form fields only — no adaptive follow-up questioning to surface friction points or workarounds
  • Designed to collect a request, not to measure satisfaction, pain points, or process sentiment
  • No mechanism to reconstruct a past purchase attempt or score response quality

よくあるご質問

「Employee Online Purchasing Experience Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Hi! We're looking into how employees purchase things online for work — supplies, software, travel, equipment, and more.…」・「In the last 30 days, how many times have you purchased or requested a purchase of something online for work?」・「What have you purchased or tried to purchase online for work in the last 3 months? Select all that apply.」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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