Internal Purchase Request Dialog Experience Survey
Evaluates how employees experience the internal purchase/order dialog used to request equipment, supplies, or redeem benefits — surfacing where the flow is clear versus confusing. An AI follow-up interview reconstructs the respondent's most recent request step by step to pinpoint exactly where hesitation or abandonment happened. Built for HR, IT, and procurement teams refining internal tools.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
In the last 3 months, how often have you used the internal purchase/request dialog?
- Never
- Once
- A few times
- Regularly (weekly or more)
What did you most recently try to request or purchase through this dialog?
- Office equipment (e.g., laptop, monitor)
- Software or a subscription license
- Office supplies
- A benefit or perk (Replace with your company's benefit categories)
- Something else
How clear were the steps required to complete your request?
Overall, how easy was it to complete your most recent request from start to finish?
Thinking about that same request, how much do you agree with each statement about the dialog?
- It was clear whether my request needed approval
- Pricing or budget impact was clearly shown before I confirmed
- I received a clear confirmation once I submitted
- Error or warning messages (if any appeared) told me what to fix
Did you complete that request, or did you stop partway through?
- Completed it fully
- Completed it, but only after retrying
- Abandoned it partway through
- Still stuck / haven't finished
If you stopped or struggled, what was the main reason?
- Wasn't sure what information was required
- Approval process was unclear
- Ran into an error I couldn't resolve
- Took too long / too many steps
- Found a workaround outside the dialog
Walk the respondent through their most recent use of the purchase/request dialog step by step: what they were trying to get, where they hesitated or felt unsure, and what happened at the exact moment (if any) they considered giving up. If they abandoned or got stuck, probe what they did instead (workaround, asked a colleague, gave up entirely) and what single change would have prevented it. If they rated the experience highly, ask what specifically made it easy so it can be preserved.
If you could change one thing about how internal purchase or benefit requests work, what would it be?
Which department are you part of?
- Engineering
- Sales
- Marketing
- Operations
- Finance
- HR
- (Replace with your department list)
- Prefer not to say
How long have you been with the company?
- Less than 6 months
- 6 months to 2 years
- 2 to 5 years
- More than 5 years
- Prefer not to say
That's everything — thank you! Your answers, along with everyone else's, go directly to the team redesigning the purchase/request flow so it's faster and clearer for the next person who uses it.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes an AI follow-up interview that reconstructs the respondent's most recent purchase/request step-by-step to pinpoint exactly where hesitation or abandonment occurred, something static forms can't do.
- Combines quantitative measures (clarity opinion scale, ease rating, agreement matrix) with qualitative depth (long-text and AI interview) so teams see both the 'what' and the 'why' of friction points.
- Directly asks whether the request was completed or abandoned and why, then lets the AI interview dig into that specific incident rather than relying on generic satisfaction questions.
- Closes with a transparent chat message explaining that responses feed into an auto-generated report for HR, IT, and procurement teams refining the internal tool.
QuestionPro
Internet Purchase Dialog Survey TemplateA fielding-ready survey template focused on purchase dialog experience, though the framing ('Internet Purchase Dialog') suggests it may be oriented toward general online/consumer checkout flows rather than internal employee procurement tools. It offers standard closed-ended survey question types typical of QuestionPro's builder. Relevance to the internal HR/IT/procurement use case is plausible but not certain from the title alone.
優れている点
- Ready-to-use template requiring no build-from-scratch setup
- Likely includes standard rating/multiple-choice question types suited for quick deployment
- Backed by a established survey platform with broad distribution options
物足りない点
- No adaptive AI follow-up interview to probe individual respondents on their specific recent purchase attempt
- No indication of automated per-response quality scoring or transparent prompt methodology
- Appears oriented toward general/consumer purchase dialogs, not specifically internal employee equipment/benefit requests
Jotform
Create Free Purchase Order Request Form Templates - Purchase Order Request Form TemplatesThis is a form-building template gallery for purchase order request forms, designed for transactional data capture (item, quantity, approver) rather than for measuring employee experience or friction with the request process. It's a fielding-ready form, not an experience-diagnosis survey. Useful for processing requests, not for understanding why requests stall or confuse employees.
優れている点
- Free tier and drag-and-drop form builder for quick creation
- Templates designed specifically for purchase order transactional workflows
- Wide library of variations for different request types
物足りない点
- Static form fields only — no adaptive follow-up questioning to explore where hesitation occurred
- Not designed to measure experience, clarity, or abandonment reasons, only to capture order data
- No automated quality scoring or auto-generated experience reports
SurveySparrow
Purchase Order Request Form Template | For RequisitionA fielding-ready requisition/purchase order form template aimed at capturing structured order details, similar in purpose to Jotform's offering but delivered in SurveySparrow's conversational form style. It streamlines requesting items but isn't built to diagnose employee experience or pinpoint where the internal dialog itself confuses users. Good for operational intake, not experience research.
優れている点
- Conversational, chat-style form format that may feel more approachable than a traditional form
- Purpose-built for requisition/order data capture
- Likely integrates with SurveySparrow's broader survey distribution tools
物足りない点
- No adaptive AI interview to reconstruct a respondent's specific recent request and locate friction points
- Focused on data collection for order fulfillment, not on measuring clarity, ease, or abandonment causes
- No transparent AI prompt methodology or automated quality scoring of responses
Typeform
Purchase Request Form TemplateA fielding-ready form template for submitting purchase requests, built in Typeform's polished conversational-form style. It's designed to collect request details (item, cost, justification) rather than to evaluate how employees experience the request process itself. Solid for intake, but not a diagnostic experience survey.
優れている点
- Clean, guided one-question-at-a-time interface familiar to respondents
- Easy to customize fields for different request types
- Mobile-friendly submission flow
物足りない点
- No AI-driven follow-up interview or voice interview option to explore hesitation or abandonment in a specific recent request
- Static question set — cannot adapt based on whether a respondent completed or stopped their request
- No automated per-response quality scoring or auto-generated experience report for HR/IT/procurement teams
よくあるご質問
「Internal Purchase Request Dialog Experience Survey」テンプレートにはどのような設問が含まれていますか?
すぐに使える設問が13問含まれており、最初の設問は次のとおりです:「Hi! We're improving the internal purchase/request dialog (the tool you use to order equipment, supplies, or redeem benef…」・「In the last 3 months, how often have you used the internal purchase/request dialog?」・「What did you most recently try to request or purchase through this dialog?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか?
回答者は通常、13問を約7分で回答し終えます。
テンプレートは編集できますか?
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか?
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか?
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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