Q01
メッセージ
すべてのテンプレートIndustry-Specific
Post-Purchase Review Request & Experience Survey
Captures how a recent customer really felt about their purchase or service experience, then invites them to leave a public review while momentum is high. An AI follow-up interview digs into the specific moment behind their satisfaction score so you know exactly what to amplify or fix before asking for a review at scale.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全11問・約6分
Q02
オピニオンスケール必須
Overall, how satisfied are you with your recent purchase or service experience?
スケール: 0 – 10
最小:Very dissatisfied最大:Very satisfied
Q03
選択式
Which parts of the experience stood out most to you? (Select all that apply)
- Product or service quality
- Price and value
- Speed of delivery or service
- Staff or support team
- Ease of ordering or booking
- Communication and updates
Q04
AIインタビュー
Anchor the conversation on the specific score the respondent just gave. Ask them to walk through the exact moment or interaction that most shaped that score, get concrete details (what happened, who was involved, what they expected vs. got), and if the score was middling or low, probe what would have made it a clear win. Close by asking what one sentence they'd want a future customer to know.
Q05
評価スケール必須
How easy was it to do business with us overall (ordering, communication, getting help if needed)?
範囲: 1 – 5
最小:Very difficult最大:Very easy
Q06
選択式必須
Based on your experience, how likely are you to leave a public review for us?
- Definitely will
- Probably will
- Not sure yet
- Probably won't
- Definitely won't
Q07
選択式
If you do leave a review, where would you be most comfortable posting it?
- Yelp
- (Replace with industry review site, e.g. Trustpilot, G2, Zillow)
- Our own website
- Social media
Q08
自由回答（長文）
In your own words, what would you want to say in a review about your experience? Feel free to write it as you'd post it — we may ask permission to share it.
Q09
選択式
How did you first hear about us?
- Friend or family referral
- Online search
- Social media
- Advertisement
- Existing customer
Q10
選択式
How long have you been a customer?
- This was my first purchase
- Less than 6 months
- 6 months to 1 year
- 1-3 years
- More than 3 years
- Prefer not to say
Q11
メッセージ
Thank you so much for sharing this! Your feedback helps us improve, and if you're able to post that review, it makes a real difference for other customers finding us. We'll follow up shortly with a direct link.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Opens with a satisfaction scale, then launches an AI follow-up interview that anchors directly on the score the respondent just gave — digging into the specific moment behind it rather than accepting a flat number.
- Includes a dedicated question on how likely someone is to leave a public review and where they'd feel comfortable posting it, so you can route happy customers to the right platform while sentiment is high.
- Captures a long-text draft of what the respondent would actually say in a review, giving you review-ready language plus context on stand-out moments, ease of doing business, and customer tenure.
- Wraps up with a personalized thank-you message that keeps the review ask feeling human rather than transactional.
SurveySparrow
Customer Review Form Template | For requesting customer reviewsA ready-to-use template purpose-built for requesting customer reviews, in line with SurveySparrow's conversational form style. It covers the core ask well but is a static question set rather than an adaptive interview. Good for quick deployment, less suited to uncovering the 'why' behind a score.
優れている点
- Purpose-built specifically for post-purchase review requests
- Conversational, chat-style form format SurveySparrow is known for
- Fielding-ready template, not just a guide
物足りない点
- No adaptive AI follow-up to probe the reasoning behind a satisfaction score
- No automated per-response quality scoring
- No voice AI interview option for richer, spoken feedback
SurveyMonkey
Product Review Template: Turn Feedback Into Product WinsA fielding-ready product review template backed by SurveyMonkey's established survey infrastructure and reporting tools. It's designed for structured feedback collection but relies on fixed question paths rather than dynamic probing. Useful for benchmarking product sentiment at scale, less tailored to review-request funnels specifically.
優れている点
- Backed by a mature, widely-used survey platform with built-in analytics
- Structured template aimed at surfacing product feedback themes
- Fielding-ready and easy to distribute broadly
物足りない点
- Static question flow with no adaptive AI follow-up on individual responses
- No transparent, per-question prompt methodology published
- No automated quality scoring of open-ended answers
よくあるご質問
「Post-Purchase Review Request & Experience Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が11問含まれており、最初の設問は次のとおりです：「Hi! Thanks for being a customer of (Replace with your business name) — (Template note: customize this greeting with the…」・「Overall, how satisfied are you with your recent purchase or service experience?」・「Which parts of the experience stood out most to you? (Select all that apply)」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、11問を約6分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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