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Industry-Specific

Library Book Donation Experience Survey

Captures why people donate books to the library, how smooth the drop-off process felt, and what would make them donate again — with an AI follow-up that digs into the real story behind their rating instead of just the number. Built for library staff and Friends-of-the-Library groups managing donation programs.

このテンプレートを使うほかのテンプレートを見る

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks so much for donating books to us! Your responses are completely confidential and anonymized. We'd love a few minutes of your time to learn how the donation experience went — it helps us make it easier for the next person. About 7 minutes.

Q02
選択式必須

What motivated you to donate your books to the library?

  • Downsizing or moving
  • Decluttering / spring cleaning
  • Books belonged to a family member who passed away or moved out
  • Wanted the books to be read by others instead of thrown away
  • Supporting the library financially (book sale proceeds)
  • Tax deduction
  • Other
Q03
選択式

Which best describes most of the books you donated?

  • Fiction
  • Nonfiction
  • Children's or young adult books
  • Textbooks or reference books
  • A mix of several types
Q04
オピニオンスケール必須

Overall, how easy was it to donate your books, from finding out where to bring them to actually dropping them off?

スケール: 1 – 7
最小:Very difficult最大:Very easy
Q05
マトリクス必須

Please rate each part of your donation experience.

4行 × 5列
  • Convenience of the drop-off location
  • Clarity of the instructions (what/how much you could donate)
  • Friendliness or helpfulness of staff or volunteers
  • Wait time or how quickly you were helped
列: Poor · Below average · Average · Good · Excellent
Q06
評価スケール必須

How satisfied were you with your donation experience overall?

範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q07
AIインタビュー

Reconstruct exactly what happened during this person's donation visit or drop-off, anchoring on the rating they just gave: what did they expect going in, what actually occurred at the location (or with any mail/pickup process), and where — if anywhere — did friction or confusion show up? If they mentioned a specific motivation like a family member's books or downsizing, probe how that emotional context shaped what they wanted to happen to those books. If their satisfaction rating was low, get the specific moment that went wrong and what would have fixed it.

Q08
選択式

Did you receive any acknowledgment for your donation (receipt, thank-you note, tax donation letter)?

  • Yes, and it was exactly what I needed
  • Yes, but I wanted more (e.g., a detailed itemized receipt)
  • No, and I wished I had received one
  • No, and I didn't need one
Q09
オピニオンスケール必須

How likely are you to donate books to this library again in the future?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q10
自由回答（短文）

Is there anything that would have made your donation experience better?

Q11
選択式

About how often do you visit this library in person, for any reason?

  • Weekly or more
  • A few times a month
  • A few times a year
  • This was my first visit in a long time
  • Prefer not to say
Q12
選択式

Which age range do you fall into?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q13
メッセージ

That's everything — thank you for your generosity and your time! Your feedback goes directly to library staff working to make book donation smoother for everyone.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes an adaptive AI follow-up interview that reconstructs exactly what happened during the donor's drop-off visit instead of stopping at a rating
  • Combines quantitative measures (opinion scale, matrix, rating) with open-ended probing so library staff get both trend data and real stories
  • Asks about motivation, book condition, acknowledgment received, and repeat-visit likelihood — giving Friends-of-the-Library groups actionable detail on the full donation journey
  • Ends with a short-answer catch-all and warm chat-based framing, making the experience feel conversational rather than like a static form

SurveySparrow

Library Book Donation Form Template

This is a directly comparable static template aimed at capturing book donation details for libraries. It covers basic donor and book information but is a fielding-ready form rather than a survey designed to explore the 'why' behind a rating. No mention of adaptive follow-up questioning.

優れている点

  • Purpose-built for library book donations, so questions are domain-relevant out of the box
  • Part of a broader survey/form platform with conversational-style UI options
  • Likely easy to customize branding and fields for a library's own donation program

物足りない点

  • Static question set with no adaptive AI follow-up to probe deeper into a donor's actual experience
  • No indication of automated per-response quality scoring
  • No transparent, inspectable AI prompt methodology since there's no AI interview component

Jotform

Book Donation Form Template

A general-purpose book donation form template, likely used by libraries, schools, or charities to log donated books and contact info. It's a straightforward data-collection form rather than an experience survey, and it doesn't appear designed to gauge donor satisfaction or process friction.

優れている点

  • Flexible, widely-used form builder with drag-and-drop customization
  • Good for logging donor details and book quantities/conditions
  • Broad integration ecosystem (payment, storage, notifications) typical of Jotform templates

物足りない点

  • No adaptive AI interview to dig into why a donor rated their experience a certain way
  • Static form structure, so it can't branch or ask real-time clarifying follow-ups
  • No built-in automated quality scoring of open-ended responses

よくあるご質問

「Library Book Donation Experience Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks so much for donating books to us! Your responses are completely confidential and anonymized. We'd love a few minu…」・「What motivated you to donate your books to the library?」・「Which best describes most of the books you donated?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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