Neurodivergent Digital Accessibility & UX Barriers Assessment

Welcome to this study on digital accessibility and user experience. We are interested in understanding how people interact with apps and websites, and what design choices make them easier or harder to use. This survey takes approximately 8 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest experience. All responses are confidential, anonymized, and will only be reported in aggregate for research purposes. By continuing, you agree to participate in this study.

Do you identify as neurodivergent (e.g., ADHD, autism, dyslexia, dyspraxia, or another neurodivergent condition)?

• Yes
• Not sure, but I think so
• No
• Prefer not to say

Which of the following devices do you use at least once a week to access apps or websites? (Select all that apply.)

• Smartphone
• Laptop or desktop computer
• Tablet
• Smartwatch
• Screen reader or other assistive technology
• Game console
• Smart TV
• Other (please specify)

Which of the following interface elements, if any, make it harder for you to focus or complete tasks? (Select all that apply.)

• Auto-playing video or audio
• Animated effects or motion
• High contrast or bright colors
• Dense blocks of text
• Small touch targets
• Unexpected pop-ups or modals
• Tight line spacing
• Complex or unclear labels
• None of these
• Other (please specify)

How easy is it for you to fill out multi-step forms (e.g., registration, checkout) on apps or websites?

Think about the past 30 days. Can you describe a specific time when a digital interface was frustrating or difficult to use? What happened, and what made it hard?

Based on your responses in this survey, is there anything else you would like design teams to know about making apps and websites easier for you to use?

What is your age range?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65+
• Prefer not to say

Thank you for sharing your experiences. Your feedback will directly inform design decisions that make digital products more accessible and inclusive.

If you're comfortable sharing, which of the following apply to you? (Select all that apply.)

• ADHD
• Autism spectrum
• Dyslexia
• Dyspraxia / DCD
• Dyscalculia
• Tourette syndrome
• Sensory processing differences
• Other neurodivergent condition
• Prefer not to say

Overall, how easy to use were the apps and websites you used most in the past 30 days?

How do you prefer information to be presented in apps or websites? (Select all that apply.)

• Short bullet lists
• Step-by-step sequences
• Visual icons or illustrations
• Short videos with captions
• Text with concrete examples
• Audio narration
• Summary at the top
• Expandable or collapsible sections
• Other (please specify)

How easy is it for you to navigate websites that use dropdown menus or nested navigation?

What tools, settings, or personal strategies do you currently use to make apps and websites easier for you? (Select all that apply.)

• Browser extensions (e.g., ad blocker, dark mode)
• Built-in OS accessibility settings
• Screen reader or text-to-speech
• Custom font or text size settings
• Focus or reading mode in the browser
• Keyboard shortcuts instead of mouse
• Noise-canceling headphones while using devices
• Taking breaks during complex tasks
• None
• Other (please specify)

Which gender do you identify with?

• Woman
• Man
• Non-binary
• Prefer not to say

When viewing content on a screen, how much information do you prefer to see at once?

Please rank the following accessibility features from most helpful to least helpful for you (drag to reorder).

1. Dark mode or theme options
2. Adjustable text size and spacing
3. Reduce motion setting
4. Keyboard navigation support
5. Clear headings and landmarks

Which of the following feedback methods are you comfortable using in apps or websites? (Select all that apply.)

• In-app thumbs up/down
• One-question pop-up
• Short survey (under 3 minutes)
• Open text box
• Screen recording with blur options
• Live chat with an agent
• Email follow-up
• None of these

In which region do you currently live?

• Africa
• Asia
• Europe
• Latin America & Caribbean
• Middle East
• North America
• Oceania
• Prefer not to say

What is the highest level of education you have completed?

• Less than high school
• High school or equivalent
• Some college or technical training
• Bachelor's degree
• Postgraduate degree
• Prefer not to say

What is your current employment status?

• Employed full-time
• Employed part-time
• Self-employed
• Student
• Unemployed
• Not currently working due to disability or health
• Prefer not to say