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すべてのテンプレート
Nonprofit & Civic

New Member Onboarding & Engagement Survey

Measures how new members experience joining, orientation, and early engagement with your organization, and what predicts whether they'll renew or get more involved. An AI follow-up interview digs into the real reasons behind each member's renewal likelihood, surfacing friction points closed questions miss. Built for nonprofits, associations, and civic groups.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Welcome, and thank you for joining us! We'd love to hear about your experience so far — it takes about 5 minutes and helps us make membership better for people like you. Your responses are completely confidential and anonymized.

Q02
選択式必須

What was the main reason you decided to join?

  • Support the mission/cause
  • Connect with like-minded people
  • Access member benefits or discounts
  • Volunteer or get involved locally
  • Professional development or networking
  • Recommended by a friend or colleague
Q03
オピニオンスケール必須

How easy was the sign-up and joining process?

スケール: 1 – 5
最小:Very difficult最大:Very easy
Q04
マトリクス

How would you rate each part of your welcome experience?

4行 × 5列
  • Welcome email or packet
  • Orientation session or call
  • First event or meeting you attended
  • Responsiveness of staff or volunteers
列: Poor · Fair · Good · Very good · Excellent
Q05
選択式必須

In your first 30 days as a member, which of these did you do?

  • Attended an event or meeting
  • Volunteered for an activity or project
  • Used a member benefit or discount
  • Reached out to staff with a question
  • None of the above yet
Q06
オピニオンスケール必須

How likely are you to renew your membership when it's time?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q07
AIインタビュー

Anchor on the respondent's renewal likelihood score and reason for joining. Ask what specifically is driving that score, and if it's below 8, probe for the single moment or interaction that most shook their confidence in membership. If they've done little in their first 30 days, explore what's stopped them from getting more involved and what would make the next step feel easy.

Q08
ベスト・ワースト選択（MaxDiff）

Which of these would most increase your engagement as a member, and which matters least to you right now?

  • More volunteer opportunities
  • A mentor or buddy for new members
  • More frequent events or meetups
  • Clearer communication about benefits
  • Networking with other members
  • Ways to give input on organizational decisions
  • Discounts or tangible perks
各セットで最も良いもの・最も悪いものを選択最も良い:Would increase engagement most最も悪い:Matters least right now
Q09
選択式

What, if anything, has made it harder to get involved so far?

  • Not enough time
  • Unclear how to get started
  • Events or opportunities don't fit my schedule
  • Didn't feel welcomed or included
  • Not sure what's expected of me as a member
Q10
自由回答（長文）

What's one thing we could change about the new member experience to make it better?

Q11
選択式

How did you first hear about us?

  • Friend, family, or colleague
  • Social media
  • Website or online search
  • Local event or community group
  • Email or newsletter
  • Prefer not to say
Q12
選択式

Which age range do you fall into?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q13
メッセージ

That's everything — thank you for being part of our community! Your answers will directly shape how we welcome and support new members going forward.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond satisfaction scores by pairing an opinion-scale renewal likelihood question with an adaptive AI follow-up interview that anchors on each respondent's own score and stated reason for joining, surfacing the real friction points closed questions miss
  • Covers the full onboarding funnel in one flow — from sign-up ease and a matrix rating of the welcome experience, to first-30-days activities, to a MaxDiff prioritization of what would most increase engagement
  • Includes an open-ended 'what would you change' question and a multiple-choice question on what's made it harder to get involved, giving both qualitative depth and structured signal on drop-off causes
  • Auto-generates a report from responses, so nonprofits/associations/civic groups get renewal-risk insights without manually coding open-ended answers

QuestionPro

7 Association Member Survey Questions + Sample Questionnaire Template

This is a genuine association member survey template with a sample questionnaire, directly comparable in audience and purpose to our onboarding/engagement survey. It's presented as a static question list plus guidance rather than an interactive fielding tool with adaptive logic. Good for associations wanting a quick standard question set rather than deeper diagnostic follow-up.

優れている点

  • Purpose-built for associations, matching the nonprofit/civic-group audience
  • Provides a ready sample questionnaire rather than a blank category page
  • Backed by QuestionPro's broader survey platform for distribution and basic reporting

物足りない点

  • Fixed question set with no adaptive AI follow-up to probe why a member gave a particular renewal or satisfaction rating
  • No mention of voice AI interviews or guided screen-share tasks
  • No published methodology on how responses are scored or synthesized into an automated report

よくあるご質問

「New Member Onboarding & Engagement Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Welcome, and thank you for joining us! We'd love to hear about your experience so far — it takes about 5 minutes and hel…」・「What was the main reason you decided to join?」・「How easy was the sign-up and joining process?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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