QuestionPunkQuestionPunk
無料で始める
すべてのテンプレート
Nonprofit & Civic

Nonprofit Member Satisfaction & Renewal Survey

Measures how satisfied members are with your nonprofit's value, communication, and mission impact, plus renewal intent and which benefits matter most. Built for membership and development teams, with an AI follow-up interview that digs into the specific reasons behind each member's renewal decision so you know what to fix or protect before dues are due.

このテンプレートを使うほかのテンプレートを見る

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for being a member of (Replace with organization name)! We'd love your honest feedback on your experience so far — it takes about 5 minutes and directly shapes how we serve members like you. Your responses are completely confidential and anonymized.

Q02
選択式必須

How long have you been a member of (Replace with organization name)?

  • Less than 6 months
  • 6 months to 1 year
  • 1-3 years
  • 3-5 years
  • More than 5 years
Q03
オピニオンスケール必須

Overall, how satisfied are you with your membership experience?

スケール: 0 – 10
最小:Not at all satisfied最大:Extremely satisfied
Q04
オピニオンスケール必須

How likely are you to recommend membership in our organization to a friend or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q05
マトリクス必須

How much do you agree with each statement about your membership?

5行 × 5列
  • Membership dues are worth the value I receive
  • Communications from the organization keep me well informed
  • Staff and volunteers are responsive to my needs
  • Programs and events align with my values and interests
  • The organization makes a genuine impact in its mission area
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q06
選択式必須

How likely are you to renew your membership when it's due?

  • Definitely will renew
  • Probably will renew
  • Not sure yet
  • Probably will not renew
  • Definitely will not renew
Q07
ランク付け

Rank the following member benefits from most to least important to you. (Template note: replace this list with your organization's actual member benefits before launching.)

  1. Networking events
  2. Educational webinars or training
  3. Advocacy and policy representation
  4. Member discounts
  5. Exclusive publications or newsletters
  6. Volunteer opportunities
ドラッグして順位を付ける
Q08
選択式必須

In the last 12 months, how many organization events or activities have you participated in?

  • None
  • 1-2 times
  • 3-5 times
  • 6 or more times
Q09
AIインタビュー

Probe the real reasons behind this member's renewal intent and overall satisfaction rating. Anchor on whichever statement they rated lowest in the agreement battery (value for dues, communication, staff responsiveness, program alignment, or impact) and ask for a specific recent example. If they said they're unsure about renewing or unlikely to renew, find out what single change would most likely reverse that decision; if they're a strong advocate, find out what specifically they'd tell a friend.

Q10
自由回答（長文）

What one change would most improve your experience as a member?

Q11
選択式

What type of membership do you currently hold?

  • Individual
  • Family or household
  • Student
  • Corporate or organizational
  • Lifetime
  • Prefer not to say
Q12
選択式

Which age range best describes you?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q13
メッセージ

Thank you for sharing your feedback! Your responses will be reviewed by our membership team and used to strengthen the benefits, communication, and programs that matter most to you.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond a satisfaction score with an AI follow-up interview that probes the specific reasons behind each member's renewal intent, so teams know what to fix or protect before dues are due
  • Combines quantitative measures (opinion scale satisfaction and likelihood-to-recommend, a matrix of agreement statements, and a benefits ranking) with open-ended follow-up to explain the 'why' behind the numbers
  • Segments responses by membership type, tenure, age range, and event participation, so renewal risk and benefit priorities can be analyzed by member subgroup
  • Automated quality scoring and an auto-generated report mean development and membership teams get a synthesized readout of renewal drivers instead of a raw response spreadsheet

QuestionPro

Non Profit Member Satisfaction Survey Questions + Sample Questionnaire Template

A directly comparable nonprofit member satisfaction template with sample questionnaire content, backed by QuestionPro's established survey platform. It appears oriented toward standard question banks and reporting rather than conversational follow-up. Good for teams wanting a quick, static starting questionnaire.

優れている点

  • Purpose-built for nonprofit member satisfaction, so questions are pre-tailored to that audience
  • Backed by a mature survey platform with broad question-type support and reporting tools
  • Offered as a ready sample questionnaire, not just a topic guide

物足りない点

  • Static question list with no adaptive AI interview to dig into individual renewal reasons
  • No published methodology for how questions were validated or how quality is scored per response
  • No voice AI interview option for members who prefer speaking over typing

Typeform

Member Satisfaction Survey Template

A general member satisfaction template, not specific to nonprofits or renewal decisions, so it would need adaptation for membership/development team needs like renewal intent and benefit ranking. Typeform's conversational, one-question-at-a-time format is a genuine strength for completion rates. It's a fixed template rather than one that adapts based on a respondent's answers.

優れている点

  • Polished, conversational one-question-at-a-time UI known for higher completion rates
  • Easy to customize branding and question wording within Typeform's builder
  • Simple to deploy without technical setup

物足りない点

  • Generic member satisfaction focus, not tailored to nonprofit renewal intent or mission-impact questions
  • No adaptive AI follow-up interview or voice AI interview to probe individual renewal reasoning
  • No automated per-response quality scoring or auto-generated analysis report

よくあるご質問

「Nonprofit Member Satisfaction & Renewal Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks for being a member of (Replace with organization name)! We'd love your honest feedback on your experience so far…」・「How long have you been a member of (Replace with organization name)?」・「Overall, how satisfied are you with your membership experience?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

関連テンプレート

似たテーマのほかの調査もご覧ください。

すべて見る
Nonprofit & Civic

Volunteer Enrollment Experience & Onboarding Survey

Measures how easily new volunteers move from initial interest to their first shift — sign-up friction, communication clarity, and motivation — for nonprofit volunteer coordinators. An AI follow-up interview reconstructs the specific moment where enrollment stalled or shined, surfacing fixes that closed-ended ratings alone would miss.

テンプレートを見る
Nonprofit & Civic

Non-Profit Corporate Sponsorship Satisfaction & Renewal Survey

Measures how corporate and organizational sponsors experience your non-profit's communication, recognition, and event execution, and gauges renewal or upgrade intent. Built for development and partnerships teams, with an AI follow-up interview that digs into the real reasons behind a sponsor's loyalty or hesitation, not just the score.

テンプレートを見る
Nonprofit & Civic

Association Member Value, Engagement & Renewal Survey

Measures how members perceive the value of their association benefits, how likely they are to renew and recommend membership, and which offerings deserve more investment — with an AI follow-up that digs into the real reasons behind a member's renewal score instead of a generic satisfaction rating. Built for membership and engagement teams running annual or renewal-cycle check-ins.

テンプレートを見る
Nonprofit & Civic

New Member Onboarding & Engagement Survey

Measures how new members experience joining, orientation, and early engagement with your organization, and what predicts whether they'll renew or get more involved. An AI follow-up interview digs into the real reasons behind each member's renewal likelihood, surfacing friction points closed questions miss. Built for nonprofits, associations, and civic groups.

テンプレートを見る
Nonprofit & Civic

Community Gym Membership Experience & Renewal Survey

Gauges how members feel about a community or nonprofit fitness center — value for cost, facility quality, program fit, and likelihood to renew — for recreation departments, YMCAs, and community centers tracking retention. An AI follow-up interview digs into the real reason behind a member's renewal decision so staff can act on it, not just the number.

テンプレートを見る
Nonprofit & Civic

Sponsorship Satisfaction & Renewal Survey

Measures how satisfied sponsors and partners are with the visibility, value, and support they received — covering perceived ROI, benefit prioritization, and renewal intent — with an AI follow-up that surfaces the specific reasons behind a sponsor's likelihood to renew or recommend, beyond a single satisfaction score.

テンプレートを見る