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Nonprofit & Civic

Association Member Value, Engagement & Renewal Survey

Measures how members perceive the value of their association benefits, how likely they are to renew and recommend membership, and which offerings deserve more investment — with an AI follow-up that digs into the real reasons behind a member's renewal score instead of a generic satisfaction rating. Built for membership and engagement teams running annual or renewal-cycle check-ins.

このテンプレートを使うほかのテンプレートを見る

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全14問・約7分
Q01
メッセージ

Thanks for being a member! We'd like to understand what's working, what isn't, and where we should focus next. Your responses are completely confidential and anonymized. This should take about 8 minutes, and your honest feedback directly shapes what we prioritize.

Q02
選択式必須

How long have you been a member of our association?

  • Less than 1 year
  • 1-2 years
  • 3-5 years
  • 6-10 years
  • More than 10 years
Q03
選択式必須

In the last 12 months, which of these membership benefits have you actually used or participated in?

  • Networking events
  • Certification or training programs
  • Industry research and publications
  • Advocacy or policy representation
  • Member discounts or marketplace
  • Local chapter or community events
  • Career resources or job board
  • Annual conference or summit
Q04
マトリクス必須

How valuable is each of the following to you personally, whether or not you used it?

6行 × 5列
  • Networking events
  • Certification or training programs
  • Industry research and publications
  • Advocacy or policy representation
  • Member discounts or marketplace
  • ほか1件
列: Not at all valuable · Slightly valuable · Moderately valuable · Very valuable · Extremely valuable
Q05
オピニオンスケール必須

How likely are you to renew your membership when it's due?

スケール: 0 – 10
最小:Definitely will not renew最大:Definitely will renew
Q06
オピニオンスケール必須

How likely are you to recommend membership to a colleague or peer in your field?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q07
ベスト・ワースト選択（MaxDiff）

Thinking about where we should invest more resources, which of these benefits matter most and least to you?

  • Networking events
  • Certification or training programs
  • Industry research and publications
  • Advocacy or policy representation
  • Member discounts or marketplace
  • Local chapter or community events
  • Career resources or job board
  • Annual conference or summit
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most to me最も悪い:Matters least to me
Q08
選択式必須

If you were NOT to renew, what would be the single biggest reason?

  • Membership cost relative to value received
  • Not enough time to participate
  • Benefits no longer match my current needs
  • Poor experience with staff or leadership
  • Considering a competing or alternative organization
  • Change in my job or career situation
Q09
AIインタビュー

Probe the real reasoning behind the member's renewal likelihood score. If they scored low or moderate, ask for a specific moment or experience (event, interaction, cost decision) that shaped that view and what would need to change to move them higher. If they scored high, ask which single benefit they'd be most upset to lose. Anchor the conversation on their stated 'biggest reason for not renewing' answer and gently reconcile any contradictions between that answer and their renewal score.

Q10
評価スケール

How satisfied are you with the frequency and relevance of communications you receive from us (newsletters, emails, renewal notices)?

範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q11
自由回答（長文）

If you could change one thing about your membership experience, what would it be and why?

Q12
選択式

Which best describes your membership type?

  • Individual member
  • Organizational or corporate member
  • Student member
  • Retired or emeritus member
  • Prefer not to say
Q13
選択式

Which best describes your current career stage?

  • Entry-level
  • Mid-level
  • Senior or managerial
  • Director or executive
  • Owner or self-employed
  • Retired
  • Prefer not to say
Q14
メッセージ

Thank you for sharing your time and honest feedback! Your responses go straight to our membership team and will directly inform which benefits we invest in and improve this year.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Opens with a personal thank-you message and closes with a clear chat message explaining how responses will be used, framing the whole survey around member trust rather than a generic form.
  • Combines tenure, last-12-months benefit usage, and a matrix rating of perceived value with a max-diff exercise so associations can see not just satisfaction but where to actually invest resources.
  • Includes an AI follow-up interview that adaptively probes the real reasoning behind a member's renewal likelihood score, instead of stopping at a flat opinion-scale number like most static questionnaires.
  • Pairs renewal and recommend-likelihood scales with a specific non-renewal reason question, a communications-satisfaction rating, an open-ended 'one thing you'd change' prompt, and membership type/career-stage segmentation for deeper cross-tab analysis.

QuestionPro

7 Association Member Survey Questions + Sample Questionnaire Template

This page reads as a guide/article listing sample association member survey questions alongside a basic template, rather than a fully built, ready-to-field survey experience. It covers relevant territory (member satisfaction and value) but is presented more as educational content than a polished, deployable instrument.

優れている点

  • Directly targets association membership surveys, so question framing is topically relevant
  • Backed by an established survey platform with standard distribution, logic, and reporting tools
  • Provides a starting list of sample questions that map to common membership research goals

物足りない点

  • No adaptive AI interview to dig into the real reasons behind a renewal score — questions are static and fixed once published
  • No indication of automated per-response quality scoring or transparent prompt methodology
  • No voice AI interview option or guided screen-share tasks for richer qualitative data collection

よくあるご質問

「Association Member Value, Engagement & Renewal Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が14問含まれており、最初の設問は次のとおりです：「Thanks for being a member! We'd like to understand what's working, what isn't, and where we should focus next. Your resp…」・「How long have you been a member of our association?」・「In the last 12 months, which of these membership benefits have you actually used or participated in?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、14問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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