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すべてのテンプレート
Industry-Specific

Online Appointment Scheduling Experience Poll

Captures how customers actually book appointments through your online scheduling tool — preferred days, times, and devices, plus where the process breaks down. Includes an AI follow-up that reconstructs the last booking attempt step by step to surface friction points a satisfaction score alone would miss. Built for clinics, salons, service businesses, and B2B teams that manage bookings online.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全14問・約7分
Q01
メッセージ

Thanks for taking a minute! We want to understand how you book appointments with us online so we can make scheduling easier. Your responses are completely confidential and anonymized. This takes about 8 minutes.

Q02
選択式必須

How did you book your most recent appointment with us?

  • Our online booking page
  • Phone call
  • Email or text
  • Walked in / in person
  • Third-party app (Replace with your booking platform, e.g., Calendly)
Q03
オピニオンスケール必須

How easy was it to find and book an available time slot online?

スケール: 1 – 7
最小:Very difficult最大:Very easy
Q04
選択式

Which days of the week work best for your appointments? Select all that apply.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Q05
選択式

Which time of day do you most often try to book?

  • Early morning (before 9am)
  • Mid-morning to noon
  • Afternoon (12-5pm)
  • Evening (after 5pm)
  • No strong preference
Q06
選択式

What device did you use to book your last appointment online?

  • Smartphone
  • Tablet
  • Laptop or desktop computer
Q07
評価スケール必須

How would you rate the confirmation and reminder messages you received (email, text, or app notification)?

範囲: 1 – 5
最小:Poor最大:Excellent
Q08
ランク付け必須

Rank these scheduling features by how much they matter to you, from most to least important.

  1. Seeing real-time availability instantly
  2. Ability to reschedule or cancel myself
  3. Choosing a specific provider or staff member
  4. Automatic reminders before the appointment
  5. Paying or providing details online in advance
  6. Getting the very next available slot quickly
ドラッグして順位を付ける
Q09
選択式必須

In the last 6 months, have you ever given up on booking online and contacted us another way instead?

  • Yes, more than once
  • Yes, once
  • No, never
Q10
AIインタビュー

Reconstruct the respondent's most recent attempt to book online, step by step: what they were trying to schedule, where the process felt smooth, and the exact point (if any) where they got confused, stuck, or abandoned it. If they said they gave up and contacted another channel, probe specifically what went wrong and what would have kept them online. Anchor follow-ups on their ease-of-booking rating rather than asking about scheduling tools in general.

Q11
メッセージ

Just a couple of quick background questions, then you're done.

Q12
選択式

About how often do you book appointments with us?

  • First time
  • A few times a year
  • Monthly
  • Weekly or more
  • Prefer not to say
Q13
選択式

What is your age range?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q14
メッセージ

That's everything — thank you! Your answers will directly shape improvements to our online booking experience.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond a satisfaction score by having an AI follow-up interview reconstruct the respondent's most recent booking attempt step by step to pinpoint exactly where friction happens
  • Captures preferred days, times, and devices alongside a ranked view of which scheduling features matter most, giving both quantitative and prioritized qualitative signal
  • Includes a direct multiple-choice check on whether respondents ever gave up on online booking and called instead, surfacing abandonment that a simple ease rating would miss
  • Pairs standard scheduling questions (confirmation/reminder ratings, booking frequency, age range) with conversational chat framing so the survey feels guided rather than a cold form

SurveyMonkey

Online Scheduling Poll Template

A static, ready-to-field template covering core scheduling preferences like days, times, and satisfaction with the booking process. It's a straightforward questionnaire rather than an interactive interview, so it relies on respondents self-reporting rather than any follow-up reconstruction of what happened. Good for quick benchmarking but limited for root-cause diagnosis.

優れている点

  • Backed by a large, well-known survey platform with broad distribution and panel options
  • Quick to deploy for general scheduling satisfaction benchmarking
  • Familiar template format that's easy for respondents to complete

物足りない点

  • No adaptive follow-up questioning to probe why a booking attempt failed
  • No mechanism to reconstruct a specific booking attempt step by step
  • No published methodology or per-response quality scoring

Jotform

Scheduling Poll Form Template

A customizable form-builder template for gathering scheduling preferences, likely aimed as much at coordinating meeting times as at diagnosing booking-tool friction. Strong on form design flexibility and integrations, but it is a static form rather than a conversational or adaptive survey. No indication of any interview-style follow-up or automated scoring of responses.

優れている点

  • Highly customizable form fields and design via Jotform's builder
  • Easy integration with Jotform's broader forms/workflow ecosystem
  • Simple to embed on a scheduling or booking page

物足りない点

  • Static question set with no adaptive AI probing into individual booking attempts
  • No voice interview or guided screen-share task option
  • No automated quality scoring or auto-generated insight reports

Typeform

Scheduling Poll Form Template

A conversational-style form covering scheduling preferences, benefiting from Typeform's polished one-question-at-a-time UX. It's still a fixed sequence of questions, not a dynamic interview, so it can't branch into deeper follow-up based on a respondent's specific answer. No evidence of AI-driven analysis or reporting built into the template itself.

優れている点

  • Polished, conversational one-question-at-a-time UI that keeps completion friction low
  • Good mobile-friendly presentation for a scheduling-preferences survey
  • Easy to customize branding and question order

物足りない点

  • No adaptive AI follow-up that adjusts based on prior answers
  • No step-by-step reconstruction of a respondent's actual booking attempt
  • No transparent prompt methodology or automated per-response scoring

よくあるご質問

「Online Appointment Scheduling Experience Poll」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が14問含まれており、最初の設問は次のとおりです：「Thanks for taking a minute! We want to understand how you book appointments with us online so we can make scheduling eas…」・「How did you book your most recent appointment with us?」・「How easy was it to find and book an available time slot online?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、14問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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