Q01
メッセージ
すべてのテンプレートSales & Revenue
Sales Contact Experience Survey
Captures how a prospect or customer experienced a recent interaction with your sales team — responsiveness, relevance, and follow-up timing — with an AI follow-up interview that digs into the real reasons behind their likelihood-to-continue score. Built for sales ops and revenue leaders auditing rep performance and lead handling quality.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全12問・約7分
Q02
選択式必須
How were you first contacted by our sales team?
- Phone call
- Live chat
- Event or conference
- Referral
- Website form request
- Other
Q03
オピニオンスケール必須
How well did the sales rep understand your specific business needs?
スケール: 1 – 5
最小:Did not understand at all最大:Understood completely
Q04
マトリクス必須
How much do you agree with each statement about the sales rep you dealt with?
4行 × 5列
- Was knowledgeable about the product or service
- Responded quickly to my questions
- Listened to what I actually needed
- Respected my time and didn't oversell
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
評価スケール必須
Overall, how would you rate your experience interacting with our sales rep?
範囲: 1 – 5
最小:Poor最大:Excellent
Q06
選択式必須
In the last 30 days, was the pace of follow-up from our sales team appropriate?
- Too fast or pushy
- Just right
- Too slow
- I haven't received any follow-up yet
Q07
オピニオンスケール必須
How likely are you to continue engaging with our sales team (e.g., another call, a demo, a proposal)?
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q08
AIインタビュー
Probe the reasoning behind the respondent's likelihood-to-continue score, anchoring on the specific rep interaction they just rated. If the score was low, uncover exactly what created hesitation (pace, relevance, trust, pricing signals, lack of follow-up) and what a rep could have done differently. If the score was high, identify the single moment or behavior that built confidence so it can be reinforced in training. Ask for one concrete example rather than a general impression.
Q09
選択式
What would most improve future interactions with our sales team?
- Faster response times
- More relevant product recommendations
- Less pressure to decide quickly
- Clearer pricing information upfront
- More technical or product expertise from the rep
- Other
Q10
選択式
What is the approximate size of your organization?
- 1-10 employees
- 11-50 employees
- 51-200 employees
- 201-1000 employees
- 1000+ employees
- Prefer not to say
Q11
選択式
Which best describes your role in the buying decision?
- Final decision maker
- Key influencer
- Researcher/evaluator
- Not involved in the decision
- Prefer not to say
Q12
メッセージ
Thank you for sharing your experience! Your feedback goes directly into coaching our sales team and improving how we follow up with people like you.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Goes beyond a static contact form with an AI follow-up interview that probes the real reasoning behind a respondent's likelihood-to-continue score
- Combines structured measurement (opinion scales, a matrix of agreement statements, an overall rating) with open-ended AI-driven probing in one flow
- Captures buying-context signals (org size, role in the decision) alongside experience data, so sales ops can segment rep performance by account type
- Includes response quality scoring and an auto-generated report, so feedback goes directly into coaching rather than sitting in raw survey exports
QuestionPro
Sales Contact Form Survey TemplateThis is a static, fielding-ready template focused on capturing sales contact details and basic interaction feedback rather than a deep experience audit. It relies on standard survey question types with no adaptive follow-up, so nuance behind ratings goes unexplored. It's a reasonable starting point for quick contact capture but not built for rep-performance coaching.
優れている点
- Ready-to-use template within an established survey platform with broad question-type support
- Likely supports standard distribution and reporting/dashboard tools common to QuestionPro
- Simple structure that's quick to deploy for basic contact-experience capture
物足りない点
- No adaptive AI follow-up interview to probe why a respondent gave a particular score
- No voice AI interview option or guided screen-share tasks
- No automated per-response quality scoring or transparent prompt methodology published on the page
よくあるご質問
「Sales Contact Experience Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Thanks for taking a few minutes to share feedback on your recent interaction with our sales team. Your responses are com…」・「How were you first contacted by our sales team?」・「How well did the sales rep understand your specific business needs?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、12問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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