Q01
メッセージ
すべてのテンプレートIndustry-Specific
Service Provider Trust & Value Attitude Survey
Measures how clients perceive the trust, expertise, and value of a professional or B2B services provider — built for agencies, consultancies, and account teams tracking client sentiment. An AI follow-up interview digs into the real story behind trust and value ratings instead of stopping at the number.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全12問・約7分
Q02
選択式必須
Which type of service have you used most recently from (Replace with your company/provider name)? (Template note: replace this list with your actual service lines before launching.)
- Consulting
- Legal
- Financial advisory
- IT or technical support
- Marketing/creative
- Other
Q03
オピニオンスケール必須
Overall, how much do you trust this provider to do right by you?
スケール: 1 – 7
最小:No trust at all最大:Complete trust
Q04
マトリクス必須
How much do you agree with each statement about this provider?
5行 × 5列
- Responds quickly when I need help
- Understands my specific needs
- Communicates clearly and proactively
- Delivers work that meets expectations
- Charges a fair price for the value delivered
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
オピニオンスケール必須
How likely are you to recommend (Replace with your company/provider name) to a colleague or peer? (Template note: swap in your actual provider name.)
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q06
ベスト・ワースト選択（MaxDiff）必須
When choosing or sticking with a service provider like this one, which factors matter most and least to you?
- Price and cost transparency
- Speed of response
- Depth of expertise
- Quality of communication
- Flexibility and customization
- Track record and reputation
- Ease of doing business (contracts, invoicing, etc.)
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q07
選択式必須
How likely are you to keep using this provider over the next 12 months?
- Very likely
- Somewhat likely
- Neutral
- Somewhat unlikely
- Very unlikely
Q08
AIインタビュー
Anchor on the respondent's trust and recommendation ratings and get a specific, recent example that explains the number — what happened, and how it shaped their view. If the ratings were low or they said they're unlikely to continue, probe exactly what would need to change for them to trust or recommend the provider more. If ratings were high, probe what could realistically make them reconsider, so we know where the relationship is fragile.
Q09
選択式
What industry does your organization primarily operate in?
- Technology
- Financial services
- Healthcare
- Manufacturing
- Retail/consumer
- Professional services
- Other
- Prefer not to say
Q10
選択式
How many employees does your organization have?
- 1-10
- 11-50
- 51-200
- 201-1000
- 1000+
- Prefer not to say
Q11
選択式
Which best describes your role?
- Individual contributor
- Manager
- Director
- VP/Executive
- Owner/Founder
- Other
- Prefer not to say
Q12
メッセージ
That's everything — thank you for the candid feedback! Your responses feed directly into how we prioritize improvements to the service you receive.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes an AI follow-up interview that anchors on the respondent's trust and recommendation ratings to dig into the specific 'why' behind the score, instead of stopping at a number
- Combines quantitative measures (opinion scale for trust, matrix agreement statements, recommendation likelihood, max-diff on decision factors) with qualitative depth from adaptive questioning
- Captures firmographic context (industry, company size, role) alongside retention intent, so trust and value scores can be segmented by account type
- Opens and closes with conversational chat messages that frame the survey as a genuine feedback exchange, which supports more candid responses feeding into an auto-generated report
QuestionPro
Services Attitude Survey TemplateA directly comparable static template for measuring attitudes toward a services provider. It offers a ready-to-field question set but, like most legacy survey tools, relies on fixed questions rather than any adaptive probing. Good baseline template for teams that just need a standard instrument.
優れている点
- Purpose-built for measuring services attitudes, aligning closely with the topic
- Backed by an established survey platform with broad template library and distribution options
- Likely includes standard benchmarking/reporting features typical of QuestionPro's suite
物足りない点
- Static question list with no adaptive AI follow-up to explore the reasoning behind a rating
- No indication of voice-based interviewing or guided screen-share tasks
- No transparent publishing of question/prompt methodology
SurveyMonkey
Customer Satisfaction Survey Template For Financial ServicesA satisfaction template scoped specifically to financial services rather than general B2B/professional services trust, so it's a partial fit at best. It's a fielding-ready static form built on SurveyMonkey's familiar editor, useful if your provider relationship is a financial institution.
優れている点
- Tailored wording for financial services customer contexts
- Easy to deploy quickly using SurveyMonkey's widely used survey builder
- Likely includes standard satisfaction/NPS-style question formats
物足りない点
- Industry-narrow (financial services) rather than general professional/B2B services trust and value
- No adaptive AI interview to follow up on low or high trust ratings
- No automated per-response quality scoring or transparent prompt methodology
SurveySparrow
Customer Attitude Survey TemplateA general customer attitude template, broader than a services-provider-specific trust survey, positioned under SurveySparrow's marketing template category. It's a static, conversational-style form rather than one with true adaptive AI-driven follow-up.
優れている点
- Conversational UI style that can feel more engaging than a plain form
- Generic enough to adapt to various customer attitude use cases
- Part of a broader marketing template library for quick setup
物足りない点
- Generic customer attitude focus, not built specifically around service-provider trust, expertise, and value
- No adaptive AI follow-up interview or voice AI interview option
- No automated quality scoring or transparent prompt-level methodology disclosed
よくあるご質問
「Service Provider Trust & Value Attitude Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Thanks for sharing your honest perspective on the services you've received! Your responses are completely confidential a…」・「Which type of service have you used most recently from (Replace with your company/provider name)? (Template note: replac…」・「Overall, how much do you trust this provider to do right by you?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、12問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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