すべてのテンプレート
Healthcare & Clinical

Veterinary Care Experience & Trust Survey

Measures pet owner satisfaction, trust, and cost transparency after a veterinary visit, with a best-worst trade-off on what drives clinic choice. An AI follow-up interview digs into the reasoning behind trust and cost decisions that closed-ended ratings can't fully explain.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全12問・約7分
Q01
メッセージ

Hi! We'd love to hear about your recent experience at the veterinary clinic. Your responses are completely confidential and anonymized. This takes about 5 minutes and helps us improve care for you and your pet.

Q02
選択式必須

What was the primary reason for your most recent veterinary visit?

  • Routine wellness exam or vaccination
  • Illness or injury
  • Emergency or urgent care
  • Dental care
  • Surgery or procedure
  • Follow-up on an ongoing condition
Q03
オピニオンスケール必須

Overall, how satisfied were you with that visit?

スケール: 1 – 7
最小:Very dissatisfied最大:Very satisfied
Q04
マトリクス必須

Please rate the clinic on each of the following:

5行 × 5列
  • Clarity of communication about your pet's condition
  • Wait time to be seen
  • Transparency about costs before treatment
  • Staff empathy and bedside manner
  • Cleanliness and comfort of the facility
列: Poor · Fair · Good · Very good · Excellent
Q05
オピニオンスケール必須

How much do you trust this vet's diagnosis and treatment recommendations?

スケール: 1 – 5
最小:Not at all最大:Completely
Q06
選択式必須

Before treatment began, how clearly were the costs explained to you?

  • Fully explained with an estimate up front
  • Somewhat explained, but details were unclear
  • Not explained until after treatment
  • Not applicable to this visit
Q07
ベスト・ワースト選択(MaxDiff)必須

When choosing a veterinary clinic, which of these matter most to you?

  • Convenient location
  • Overall cost of care
  • Vet's expertise and reputation
  • Appointment availability
  • Bedside manner and communication
  • Modern equipment and technology
  • 24/7 emergency services
  • Online reviews and recommendations
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q08
AIインタビュー

Explore the reasoning behind the respondent's trust rating and their experience with cost transparency during their most recent visit. If trust was low, probe what specifically undermined confidence (communication, outcome, price surprises). If costs were not explained up front, ask what happened when the bill arrived and whether it changed their view of the clinic. Anchor questions on this specific visit rather than general opinions.

Q09
オピニオンスケール必須

How likely are you to recommend this veterinary clinic to a friend or family member?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q10
選択式

How likely are you to switch to a different veterinary clinic in the next 12 months?

  • Very unlikely
  • Unlikely
  • Unsure
  • Likely
  • Very likely
Q11
選択式

Which best describes your pet(s)?

  • Dog(s) only
  • Cat(s) only
  • Both dogs and cats
  • Other animals
  • Prefer not to say
Q12
メッセージ

Thank you for sharing your experience! Your responses will be used to identify where clinics can improve trust, communication, and cost transparency for pet owners like you.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Opens with a friendly chat message that sets context before asking anything, then moves into structured questions on visit reason, satisfaction, and a multi-attribute matrix rating of the clinic
  • Pairs a trust-in-diagnosis rating and a cost-transparency question with an AI follow-up interview that actually probes why the respondent trusts (or doesn't) the vet and how they feel about cost handling — something a static scale can't do
  • Includes a best-worst (max-diff) trade-off exercise to force-rank what really drives clinic choice, alongside recommend-likelihood and switching-likelihood questions to round out loyalty signals
  • Closes with a thank-you message explaining how responses will be used, and every AI probe runs on transparent prompts with automated quality scoring on each response, feeding into an auto-generated report

QuestionPro

Veterinarian survey questions + sample questionnaire template

This is a question-bank/guide page listing sample veterinarian survey questions rather than a ready-to-field, pre-built survey flow with logic baked in. It covers relevant ground — visit experience, staff, facility — for teams building their own veterinary client survey. Useful as a question reference, but it reads more like an article than a deployable template.

優れている点

  • Broad library of sample veterinary-related survey questions covering multiple angles (visit, staff, facility)
  • Backed by an established survey platform with standard distribution and reporting tools
  • Question ideas are organized by theme, making it easy to pick and choose for a custom build

物足りない点

  • Presents static, closed-ended sample questions with no adaptive AI follow-up to probe the reasoning behind ratings
  • No mention of a guided, voice-based interview option for richer qualitative feedback
  • As a question list/guide, it lacks the built-in per-response quality scoring or auto-generated interview reports QuestionPunk provides

よくあるご質問

「Veterinary Care Experience & Trust Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が12問含まれており、最初の設問は次のとおりです:「Hi! We'd love to hear about your recent experience at the veterinary clinic. Your responses are completely confidential…」・「What was the primary reason for your most recent veterinary visit?」・「Overall, how satisfied were you with that visit?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、12問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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