Client Project Satisfaction & Delivery Review
Measures how satisfied clients or stakeholders are with a completed or in-flight project — covering scope clarity, timeliness, budget adherence, communication, and deliverable quality — with an AI follow-up that digs into the real story behind the overall rating instead of a generic star score. Built for agencies, consultancies, and internal project teams running post-project or milestone reviews.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
Which project or engagement is this feedback about? (Template note: pre-fill this with the project name if sending via a personalized link.)
Overall, how satisfied are you with how this project was delivered?
How much do you agree with each statement about this project?
- The scope and goals were clear from the start
- The team communicated proactively about progress and issues
- Deliverables met the quality we expected
- The project stayed on schedule
- The project stayed within budget
- ほか1件
How did the final timeline compare to what was originally agreed?
- Finished ahead of schedule
- Finished on schedule
- Finished with minor delays
- Finished with major delays
- Project is still ongoing
Rank the following in order of how much they influenced your overall satisfaction with this project, from most to least important.
- Clarity of scope and requirements
- Communication and responsiveness
- Quality of deliverables
- Timeliness
- Budget adherence
- How well changes were handled
How likely are you to work with this team again on a future project?
Probe the real story behind the respondent's overall satisfaction score, anchoring on whichever statement in the agreement battery they rated lowest (scope, communication, quality, timeliness, budget, or change handling). Ask for a specific moment or decision that shaped their view, not a general impression. If satisfaction was high, probe what specifically the team should keep doing on the next project; if it was low or they flagged delays/budget issues, probe what a good recovery would have looked like and whether the issue was ever surfaced to them proactively.
What is the one thing we could have done differently to make this project go better?
What was your role on this project?
- Primary decision-maker / budget owner
- Day-to-day project contact
- End user of the deliverable
- Executive sponsor
- Prefer not to say
What is the approximate size of your organization?
- 1-10 employees
- 11-50 employees
- 51-250 employees
- 251-1000 employees
- 1000+ employees
- Prefer not to say
That's everything — thank you for the candid feedback! We'll route this to the project team and use it to improve how we plan, communicate, and deliver future engagements.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes an AI follow-up interview that probes the real story behind the overall satisfaction score instead of leaving it as a flat rating
- Covers the full delivery lifecycle in one flow — scope clarity, timeline vs. original agreement, budget adherence, communication, and deliverable quality — plus a ranking question on what drove satisfaction most
- Captures role and organization size context so responses can be segmented by stakeholder type, and closes with an open-ended 'what could we have done differently' question for concrete improvement ideas
- Auto-generates a report from responses, and the AI probing prompts are transparent rather than a black box
Jotform
Project Satisfaction Survey Form TemplateA static, customizable form builder template covering general project satisfaction questions. Good for quick deployment and form styling, but it's a fixed question set with no mechanism to explore why a respondent gave a particular rating. Best suited to teams wanting a simple, low-cost intake form rather than deeper qualitative insight.
優れている点
- Easy drag-and-drop customization within Jotform's form builder
- Wide range of integrations (email, storage, CRM) typical of Jotform templates
- Quick to deploy for basic satisfaction capture
物足りない点
- Static question list with no adaptive follow-up to dig into a low or high rating
- No built-in per-response quality scoring or automated qualitative analysis
- No published methodology for how questions were designed or validated
SurveySparrow
Project Satisfaction Survey TemplateA conversational-style survey template aimed at project satisfaction feedback, fitting the same use case as this template. It offers a chat-like respondent experience but relies on pre-set branching logic rather than true AI-driven follow-up questions tailored to each answer.
優れている点
- Conversational survey format that can feel more engaging than a plain form
- Templated question flow ready to launch quickly
- Supports basic skip/branch logic for a more guided experience
物足りない点
- No adaptive AI interviewer that generates follow-up questions based on the specific response content
- No voice AI interview option or screen-share task capability
- No automated per-response quality scoring or auto-generated analysis report
QuestionPro
Client Service Satisfaction Survey TemplateA general client service satisfaction template rather than one specifically built around project delivery milestones (scope, timeline, budget). It's relevant as a broader client-feedback comparison but is less tailored to agency/consultancy project reviews than a purpose-built delivery-review survey.
優れている点
- Backed by QuestionPro's established survey platform with broad analytics and reporting tools
- Template covers general service satisfaction dimensions applicable across industries
- Supports standard question types (ratings, multiple choice, open text)
物足りない点
- Not focused on project-specific delivery factors like timeline-vs-agreed comparison or budget adherence
- No adaptive AI follow-up interview to surface the story behind a satisfaction score
- No voice AI interview or guided screen-share task option
Typeform
Client Satisfaction Form TemplateA polished, conversational form template for general client satisfaction, useful for a clean respondent experience but not specific to project delivery mechanics like scope, timeline, or budget. It's a fixed-question template rather than an adaptive interview.
優れている点
- Visually appealing, conversational one-question-at-a-time form design
- Simple to customize branding and question wording
- Good mobile completion experience typical of Typeform forms
物足りない点
- No project-delivery-specific questions on scope, timeline vs. agreement, or budget adherence
- No AI-driven follow-up probing tailored to the respondent's actual answer
- No automated quality scoring or auto-generated report from responses
よくあるご質問
「Client Project Satisfaction & Delivery Review」テンプレートにはどのような設問が含まれていますか?
すぐに使える設問が12問含まれており、最初の設問は次のとおりです:「Thanks for taking a few minutes to reflect on this project! Your honest feedback helps the team improve how we deliver.…」・「Which project or engagement is this feedback about? (Template note: pre-fill this with the project name if sending via a…」・「Overall, how satisfied are you with how this project was delivered?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか?
回答者は通常、12問を約7分で回答し終えます。
テンプレートは編集できますか?
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか?
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか?
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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