Q01
メッセージ
すべてのテンプレートProduct & UX
Product Review & Satisfaction Survey
Captures how satisfied customers are with a product, which attributes matter most, and where the experience falls short — for teams tracking product quality, value, and repurchase intent. An AI follow-up interview digs into the real story behind each score instead of a generic star rating.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全11問・約6分
Q02
選択式必須
In the last 30 days, how often have you used this product?
- Daily
- A few times a week
- Once a week
- A few times a month
- Not at all
Q03
オピニオンスケール必須
Overall, how satisfied are you with this product?
スケール: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q04
オピニオンスケール必須
How likely are you to recommend this product to a friend or colleague?
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q05
マトリクス必須
Please rate the product on each of the following:
6行 × 5列
- Overall quality
- Value for money
- Ease of use
- Design/appearance
- Customer support
- ほか1件
列: Poor · Fair · Good · Very good · Excellent
Q06
ベスト・ワースト選択（MaxDiff）必須
When you think about what keeps you using this product, which of these matters most and which matters least?
- Overall quality
- Price/value
- Ease of use
- Design
- Customer support
- Feature completeness
- Reliability
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most to keeping you as a customer最も悪い:Matters least
Q07
自由回答（長文）
If you could change one thing about this product, what would it be and why?
Q08
AIインタビュー
Explore the specific moment or feature that shaped the respondent's satisfaction and recommendation score: ask what happened, and contrast it with whichever attribute they rated lowest in the ratings grid. Press for a concrete example rather than a general impression. If the score was low, probe exactly what would need to change for them to raise it; if it was high, ask what would make them stop using or recommending the product.
Q09
選択式
Which age range do you fall into?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
Q10
選択式
How do you describe your gender?
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
Q11
メッセージ
That's everything — thank you for the honest feedback! Your responses feed directly into our product roadmap and quality reviews.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Goes beyond a star rating with an AI follow-up interview that explores the specific moment or feature that shaped each respondent's satisfaction score
- Combines quantitative measures (satisfaction, likelihood to recommend, attribute matrix, max-diff on what keeps people using the product) with open-ended and conversational depth
- Includes a long-text 'one thing you'd change' question plus an adaptive interview, so teams get both the what and the why behind product satisfaction and repurchase intent
- Built-in demographic questions and a friendly chat-based intro/outro make the survey feel conversational rather than a cold form, with results feeding an auto-generated report
Jotform
Product Review Form TemplateA fielding-ready, customizable form builder template for collecting product reviews, likely with rating fields and basic form logic. It's designed for quick deployment and easy embedding rather than deep qualitative exploration. No mention of adaptive follow-up questioning or voice-based interviewing.
優れている点
- Easy drag-and-drop customization typical of Jotform's builder
- Quick to deploy and embed on websites or share via link
- Likely supports basic rating/star and multiple-choice fields out of the box
物足りない点
- Static form fields only — no adaptive AI follow-up to probe the reasoning behind a rating
- No voice AI interview option or guided screen-share tasks
- No automated per-response quality scoring or transparent prompt methodology
SurveyMonkey
Product Review Template: Turn Feedback Into Product WinsA structured survey template aimed at turning ratings and feedback into actionable product insights, backed by SurveyMonkey's established survey infrastructure and analytics dashboards. It relies on standard closed-ended questions and text boxes rather than conversational follow-up. Good for benchmarking trends over time but static once fielded.
優れている点
- Established survey platform with strong reporting/analytics dashboards
- Likely includes benchmarking and trend-tracking features across responses
- Simple to distribute across multiple channels (email, link, embed)
物足りない点
- No adaptive AI interviewing — every respondent gets the same static question set regardless of their answer
- No voice AI interview or guided task/screen-share capability
- No transparent, inspectable prompt logic behind question flow
Typeform
Product Review Form TemplateA conversational, one-question-at-a-time form template known for polished UX and branching logic. It's a fielding-ready template well-suited to a friendly review-collection experience, but its 'conversational' feel is still pre-scripted logic rather than a genuine adaptive AI interview. No qualitative probing beyond preset branches.
優れている点
- Polished, conversational one-question-at-a-time UI that reduces respondent fatigue
- Logic jumps allow some branching based on prior answers
- Strong design/visual customization options
物足りない点
- Branching logic is pre-scripted, not a genuine adaptive AI follow-up that digs into the 'real story' behind a score
- No voice AI interview mode or guided screen-share tasks
- No automated quality scoring per response or transparent AI prompt documentation
よくあるご質問
「Product Review & Satisfaction Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が11問含まれており、最初の設問は次のとおりです：「Thanks for taking a moment to review this product! Your responses are completely confidential and anonymized. We want yo…」・「In the last 30 days, how often have you used this product?」・「Overall, how satisfied are you with this product?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、11問を約6分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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