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Industry-Specific

Crisis Response Evaluation and Debrief Survey

Gathers structured feedback from employees or stakeholders on how your organization communicated and led through a specific crisis — speed, clarity, and trust in decision-making — plus an AI follow-up that reconstructs the moment communication broke down or worked well. Built for comms, HR, and leadership teams running a post-incident debrief.

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Crisis Response Evaluation and Debrief Survey

Thanks for taking a few minutes to reflect on how we handled the recent situation. Your honest feedback will directly shape how we respond next time. This will take about 5 minutes.

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デフォルト テーマ。色とフォントは自由に変更できます。

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全11問・約7分
メッセージ

Thanks for taking a few minutes to reflect on how we handled the recent situation. Your honest feedback will directly shape how we respond next time. This will take about 5 minutes.

Q01
選択式必須

What was your role during the crisis?

  • Frontline / operational role
  • Managed or supervised a team
  • Part of the crisis response or leadership team
  • Not directly involved, but affected by it
  • Observer / bystander
Q02
オピニオンスケール必須

How quickly did leadership communicate once the situation became known?

スケール: 1 – 7
最小:Far too slow最大:As fast as possible
Q03
オピニオンスケール必須

How clear and easy to understand was the information you received?

スケール: 1 – 7
最小:Very confusing最大:Completely clear
Q04
評価スケール必須

Overall, how confident are you in how leadership made decisions during the crisis?

範囲: 1 – 5
最小:Not confident at all最大:Extremely confident
Q05
マトリクス必須

Thinking about the response overall, how much do you agree with each statement?

5行 × 5列
  • Leaders were transparent about what they did and didn't know
  • Updates were accurate and didn't need to be walked back
  • I knew where to go for reliable information
  • The people affected got the support they needed
  • Leadership followed through on the commitments they made
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q06
選択式

Which communication channel did you trust most for updates during the crisis?

  • Direct email from leadership
  • Team or department meetings
  • Intranet or internal portal
  • Manager/supervisor conversations
  • Company-wide town hall or livestream
  • Informal channels (colleagues, chat groups)
Q07
ランク付け必須

If we face another crisis, rank these improvements from most to least important.

  1. Faster initial communication
  2. More frequent updates during the event
  3. Clearer guidance on what to do
  4. More honesty about uncertainty
  5. Better support for affected employees
  6. More consistency across channels
ドラッグして順位を付ける
Q08
AIインタビュー

Reconstruct one specific moment during the crisis where the respondent's confidence in leadership either broke down or was reinforced — ask what exactly happened, what information they had (or lacked) at that point, and what they wish had been communicated differently. If they rated confidence low, dig into whether it was the speed, the honesty, or the follow-through that failed them; if they rated it high, pin down what specifically leadership did right so it can be repeated.

Q09
自由回答(長文)

Is there anything about how this crisis was handled that hasn't been covered above but you think we should know?

Q10
選択式

Which best describes your role level? (Optional — helps us see if experiences differed by role.)

  • Individual contributor
  • People manager
  • Senior leadership / executive
  • Contractor / external partner
  • Prefer not to say
Q11
選択式

How long have you been with the organization? (Optional)

  • Less than 1 year
  • 1-3 years
  • 4-9 years
  • 10+ years
  • Prefer not to say
メッセージ

That's everything — thank you for the candid feedback. Responses are being compiled (anonymously where possible) into a debrief report that will shape our crisis communication plan going forward.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a dedicated AI follow-up interview that reconstructs one specific moment where confidence in leadership rose or broke down, going beyond static rating questions
  • Combines opinion scales, a rating question, and a matrix to quantify speed, clarity, and trust separately, then lets respondents explain the 'why' in their own words
  • Segments feedback by role and role level so comms, HR, and leadership can see if experiences differed across the organization
  • Ends with a ranking question on future improvements plus an open long-text catch-all, giving both prioritized and unstructured input for the debrief report

SurveySparrow

Crisis Management Questionnaire Template

A fielding-ready static questionnaire template covering crisis management topics, built on SurveySparrow's conversational survey format. It relies on fixed questions without any mechanism to probe deeper into individual responses. Good for quick deployment, but not designed to reconstruct specific incidents or moments of communication breakdown.

優れている点

  • Ready-to-use template specifically framed around crisis management
  • Conversational survey UI that can feel more engaging than a plain form
  • Likely quick to customize and deploy for general feedback collection

物足りない点

  • No adaptive AI follow-up or voice interview to dig into a specific crisis moment — all respondents get the same fixed question set
  • No automated per-response quality scoring to flag vague or low-effort answers
  • No published methodology on how questions were designed or how responses are analyzed into a report

よくあるご質問

「Crisis Response Evaluation and Debrief Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が11問含まれており、最初の設問は次のとおりです:「What was your role during the crisis?」・「How quickly did leadership communicate once the situation became known?」・「How clear and easy to understand was the information you received?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、11問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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