すべてのテンプレート
Industry-Specific

Dine-In Restaurant Experience & Satisfaction Survey

Captures how guests rate a specific dine-in visit — food, service, ambiance, and value — plus their likelihood to recommend. Built for restaurant owners and hospitality groups, with an AI follow-up interview that digs into the specific dish, moment, or interaction behind a low or high recommendation score instead of leaving it as a number.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全12問・約7分
Q01
メッセージ

Thanks for dining with us! We'd love your honest feedback on today's visit — it takes about 7 minutes and helps us get the little things right. Your responses are completely confidential and anonymized.

Q02
選択式必須

In the last 3 months, how often have you dined in at this restaurant?

  • Today was my first time
  • Once
  • 2-3 times
  • 4-6 times
  • More than 6 times
Q03
オピニオンスケール必須

Overall, how satisfied were you with today's dining experience?

スケール: 1 – 7
最小:Very dissatisfied最大:Very satisfied
Q04
マトリクス必須

Please rate today's visit on each of the following.

5行 × 5列
  • Food quality
  • Speed of service
  • Staff friendliness
  • Cleanliness of the dining area
  • Value for the price
列: Poor · Fair · Good · Very good · Excellent
Q05
選択式

Which of the following did you order during this visit? (Select all that apply)

  • Appetizer/starter
  • Entrée/main course
  • Dessert
  • Alcoholic beverage
  • Non-alcoholic beverage
Q06
オピニオンスケール必須

How likely are you to recommend this restaurant to a friend or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q07
AIインタビュー

Probe the reasoning behind the respondent's recommendation likelihood score. If they rated 8 or below, ask specifically what fell short today — food, service pacing, staff attitude, or value — and get a concrete example (a specific dish, moment, or interaction). If they rated 9-10, ask what one thing stood out as the reason they'd recommend it. If their satisfaction rating and recommendation score seem to point in different directions, ask them to reconcile the gap.

Q08
ベスト・ワースト選択(MaxDiff)

Which of these would do the most to improve your experience at this restaurant, and which would matter least?

  • Improving food quality and taste
  • Faster service without feeling rushed
  • More friendly and attentive staff
  • Better value for the price
  • More menu variety and seasonal options
  • Cleaner and more comfortable dining area
  • Shorter wait times for a table
  • More consistent portion sizes
各セットで最も良いもの・最も悪いものを選択最も良い:Would improve my experience the most最も悪い:Would improve my experience the least
Q09
自由回答(長文)

Is there anything else about today's visit you'd like to tell us?

Q10
選択式

Which age range do you fall into?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q11
選択式

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q12
メッセージ

That's everything — thank you for sharing your experience! Your feedback goes directly to our team to help us improve the menu, service, and atmosphere.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond a numeric recommendation score with an AI follow-up interview that probes the specific dish, moment, or interaction behind a low or high score
  • Combines structured ratings (satisfaction scale, matrix rating of food/service/ambiance/value, order selection) with open-ended depth via long-text and adaptive questioning
  • Uses a max-diff question to prioritize which improvements would actually move guest experience, not just flag dissatisfaction
  • Frames the survey conversationally with chat-style opening and closing messages, making it feel like a guest conversation rather than a form

QuestionPro

Restaurant survey questions | Restaurant satisfaction survey questions

This page reads more like a question-bank/guide for building restaurant surveys than a single ready-to-field template. It's useful for researchers assembling their own questionnaire but doesn't present one packaged, deployable survey flow. Good reference for question ideas, less so for immediate fielding.

優れている点

  • Broad library of restaurant-specific survey questions to draw from
  • Established survey research platform with logic and reporting tools
  • Useful as a planning/reference resource before building a survey

物足りない点

  • Not a single fielding-ready template — requires assembly from a question list
  • No adaptive AI interview to follow up on a low or high recommendation score
  • No published methodology for how any AI scoring or analysis is generated

Jotform

Restaurant Customer Satisfaction Survey Form Template

A ready-to-use, drag-and-drop form template well suited for quick deployment and customization. It's a static questionnaire — every respondent sees the same fixed set of fields regardless of their answers. Strong for simple feedback collection, but not designed to dig deeper into individual responses.

優れている点

  • Fast to deploy with an easy drag-and-drop form builder
  • Highly customizable fields and design
  • Simple, ready-to-use template for basic satisfaction capture

物足りない点

  • Static form with no adaptive follow-up on why a guest rated their visit a certain way
  • No voice AI interview or guided task/screen-share option
  • No automated per-response quality scoring or transparent AI prompt methodology

SurveyMonkey

Customer Satisfaction Survey Template For Restaurants

A polished, ready-to-field template backed by a mature survey platform with solid reporting and benchmarking features. Like most template-based tools, it presents a fixed question set to every respondent rather than adapting in real time. Well suited for tracking trends over time rather than exploring individual guest stories.

優れている点

  • Ready-to-field template from an established survey platform
  • Strong built-in reporting and benchmarking capabilities
  • Easy distribution across multiple channels

物足りない点

  • No adaptive AI follow-up interview to probe the reasoning behind a score
  • No voice AI interview option for richer, spoken feedback
  • No transparent, publishable prompt methodology behind any automated analysis

Typeform

Restaurant Customer Satisfaction Survey Template

A conversational, one-question-at-a-time template that's pleasant to fill out and well-branded. The conversational feel is presentational rather than intelligent — question flow can branch on prior answers but doesn't generate new, context-specific follow-up questions based on open-ended responses. Good for completion rates, less so for probing depth.

優れている点

  • Engaging, conversational one-question-at-a-time interface
  • Strong visual design and mobile-friendly experience
  • Supports basic conditional logic between questions

物足りない点

  • No true adaptive AI interview that generates new probing questions based on a respondent's specific answer
  • No voice AI interview or guided screen-share task option
  • No automated quality scoring or transparent AI prompt disclosure

よくあるご質問

「Dine-In Restaurant Experience & Satisfaction Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が12問含まれており、最初の設問は次のとおりです:「Thanks for dining with us! We'd love your honest feedback on today's visit — it takes about 7 minutes and helps us get t…」・「In the last 3 months, how often have you dined in at this restaurant?」・「Overall, how satisfied were you with today's dining experience?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、12問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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