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すべてのテンプレート
Industry-Specific

Resort Hotel Guest Experience Survey

Measures satisfaction across the full resort stay — booking decision, room, amenities, dining, and staff — and prioritizes which amenities to invest in next. An AI follow-up interview digs into the specific moment that drove each guest's recommendation score, surfacing the story behind the number.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Welcome back! We'd love to hear how your recent stay went. Your responses are completely confidential and anonymized. This takes about 5 minutes and helps us improve everything from check-in to the pool towels.

Q02
選択式必須

Which best describes the purpose of this stay?

  • Family vacation
  • Romantic getaway / anniversary
  • Solo trip
  • Group trip with friends
  • Business or conference
  • Wellness retreat
  • Other
Q03
数値必須

How many nights did you stay with us?

Q04
ランク付け

Rank the factors below by how much they influenced your decision to book this resort, from most to least important.

  1. Location
  2. Price / value
  3. Amenities offered
  4. Online reviews or ratings
  5. Loyalty program
  6. Recommendation from friend or family
ドラッグして順位を付ける
Q05
マトリクス必須

Rate the following aspects of your stay.

5行 × 5列
  • Check-in / check-out process
  • Room comfort and cleanliness
  • Dining quality and variety
  • Staff friendliness and responsiveness
  • Value for the price paid
列: Poor · Fair · Good · Very good · Excellent
Q06
スライダーマトリクス

How satisfied were you with each of the following amenities?

5行（各行にスライダー1つ）
  • Pool area
  • Spa and wellness services
  • Fitness center
  • Kids' club or family activities
  • Beach or water access
スライダー 0〜10最小:Not satisfied最大:Extremely satisfied
Q07
ベスト・ワースト選択（MaxDiff）必須

Which of these amenities would most influence you to book a return stay?

  • Pool and sundeck
  • Spa and wellness offerings
  • On-site dining variety
  • Kids' club / family programming
  • Fitness center
  • Beach or water sports
  • Nightlife and entertainment
  • Business or meeting facilities
  • Reliable wifi
各セットで最も良いもの・最も悪いものを選択最も良い:Most influential最も悪い:Least influential
Q08
オピニオンスケール必須

How likely are you to recommend this resort to a friend or family member?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q09
AIインタビュー

Reconstruct the single moment or interaction that most shaped the respondent's recommendation score — ask them to walk through what happened, where, and who was involved. If the score was high, anchor on what made that moment stand out versus other resorts; if it was low, dig into what went wrong, whether staff addressed it, and what would have fixed it. Keep probing until you have a concrete, specific story rather than a general impression.

Q10
選択式

How likely are you to book with this resort brand again, even at a different location?

  • Very likely
  • Somewhat likely
  • Not sure
  • Somewhat unlikely
  • Very unlikely
Q11
選択式

Which age range do you fall into?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q12
選択式

Who did you travel with on this trip?

  • Traveled alone
  • Partner or spouse
  • Family with children
  • Extended family
  • Friends
  • Colleagues
  • Prefer not to say
Q13
メッセージ

Thank you for sharing your experience! Your feedback goes directly to our resort operations and guest experience teams to shape upcoming improvements.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Covers the full guest journey in one flow — booking decision, room, amenities, dining, and staff — rather than isolated touchpoints
  • Uses ranking and max-diff questions to prioritize which amenities are actually worth investing in next, not just rate satisfaction
  • Pairs a recommendation score with an AI follow-up interview that reconstructs the specific moment that drove that score, surfacing the story behind the number
  • Ends in an auto-generated report, so open-ended stories get synthesized alongside the quantitative ratings without manual coding

QuestionPro

Hotel survey| Guest satisfaction survey questions

A fielding-ready hotel guest satisfaction template covering standard stay-experience questions. It's a static questionnaire built around fixed question types, with no mechanism to probe into why a guest gave a particular rating. Reporting is limited to whatever QuestionPro's standard dashboard/cross-tab tools provide.

優れている点

  • Established survey platform with mature question-type library and logic/branching
  • Likely offers benchmarking and dashboard reporting across many hotel-survey responses
  • Ready-to-deploy template requiring no custom build

物足りない点

  • No adaptive AI follow-up interview to dig into the moment behind a guest's score — every respondent gets the same static questions
  • No voice AI interview option or guided screen-share task capability
  • No published per-response quality scoring or transparent prompt methodology

よくあるご質問

「Resort Hotel Guest Experience Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Welcome back! We'd love to hear how your recent stay went. Your responses are completely confidential and anonymized. Th…」・「Which best describes the purpose of this stay?」・「How many nights did you stay with us?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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