Q01
メッセージ
すべてのテンプレートOperations & Data
E-commerce Vendor Performance Scorecard
Collects structured partner feedback on reliability, delivery, communication, and value over a 90-day period to generate actionable supplier performance scorecards for operations optimization.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全17問・約8分
Q02
オピニオンスケール
Over the last 90 days, how reliable has our overall service delivery been (e.g., order accuracy, fulfillment consistency)?
スケール: 1 – 7
最小:Very unreliable最大:Very reliable
Q03
オピニオンスケール
Over the last 90 days, how satisfied are you with our response speed to your inquiries or requests?
スケール: 1 – 7
最小:Not at all satisfied最大:Extremely satisfied
Q04
オピニオンスケール
Over the last 90 days, how would you rate the overall value for money of our services?
スケール: 1 – 7
最小:Very poor value最大:Excellent value
Q05
AIインタビュー
Based on your survey responses, we'd like to understand your experience in more depth. What is the single most important thing we should improve in the next quarter, and why?
Q06
選択式
What is your primary role?
- Operations
- Procurement
- Category / Buying
- Logistics
- Customer Support
- Finance / Accounts Payable
- Executive / Leadership
- Other (please specify)
Q07
メッセージ
Thank you for completing this review. Your feedback is valuable and will be used to improve our partnership operations over the coming quarter. You may now close this window.
Q08
オピニオンスケール
Over the last 90 days, how would you rate the timeliness of our deliveries?
スケール: 1 – 7
最小:Consistently late最大:Consistently on time
Q09
オピニオンスケール
Over the last 90 days, how clear and consistent have our communications been (e.g., requirements, updates, specifications)?
スケール: 1 – 7
最小:Not at all clear最大:Extremely clear
Q10
選択式
Compared with other vendors you work with, how would you rate our overall operations performance?
- Well below average
- Below average
- About average
- Above average
- Best-in-class
- Not sure / can't compare
Q11
プルダウン
Approximately how long have you been working with us?
- Less than 3 months
- 3–6 months
- 7–12 months
- 1–2 years
- More than 2 years
Q12
オピニオンスケール
Over the last 90 days, how would you rate the quality of our products or services?
スケール: 1 – 7
最小:Very poor quality最大:Excellent quality
Q13
選択式
Which communication channels have been most effective when working with us over the last 90 days? Select up to 2.
- Slack or instant messaging
- Ticketing portal
- Scheduled calls or meetings
- Ad-hoc phone calls
- Shared documents or trackers
- Other (please specify)
Q14
オピニオンスケール
How likely are you to recommend expanding our partnership over the next 12 months?
スケール: 1 – 7
最小:Not at all likely最大:Extremely likely
Q15
選択式
Where are you primarily based?
- North America
- Europe
- APAC
- LATAM
- Middle East & Africa
Q16
プルダウン
Approximately how many critical issues (e.g., order blocks, major defects) did you experience with us in the last 90 days?
- 0 — No critical issues
- 1–2 issues
- 3–5 issues
- 6–10 issues
- More than 10 issues
Q17
選択式
What is your typical monthly order volume with us?
- Fewer than 100 orders
- 100–499 orders
- 500–1,999 orders
- 2,000–9,999 orders
- 10,000+ orders
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes five 90-day performance ratings (overall reliability, delivery timeliness, product/service quality, response speed, communication clarity) via opinion-scale questions, giving a structured longitudinal view rather than a one-off snapshot.
- Uses a dropdown to quantify critical issues (order blocks, major defects) and multiple-choice questions on effective communication channels and comparative standing against other vendors, adding context beyond simple ratings.
- Triggers an AI follow-up interview based on each respondent's actual answers, so low scores on delivery or communication get probed for specifics instead of being left as an unexplained number.
- Captures respondent role, tenure, region, and order volume for segmentation, then rolls results into an auto-generated supplier scorecard for operations use.
QuestionPro
Performance Evaluation Survey Questions + Sample Questionnaire TemplateThis is a general performance-evaluation guide with sample questions rather than a vendor- or supplier-specific scorecard, so it requires adaptation to a partner-feedback context. It's useful as a question-bank reference but reads more like an educational/blog resource than a ready-to-field 90-day vendor review. No indication of adaptive or interview-based follow-up on responses.
優れている点
- Broad library of sample performance-evaluation questions to draw from
- Backed by an established survey platform with reporting and analytics tooling
- Likely includes guidance on scoring/rating scale design given the 'questionnaire template' framing
物足りない点
- Static question set with no adaptive AI follow-up to probe low ratings or vague answers
- No voice AI interview or guided screen-share task option
- No automated per-response quality scoring or transparent prompt methodology described on the page
よくあるご質問
「E-commerce Vendor Performance Scorecard」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が17問含まれており、最初の設問は次のとおりです：「Welcome to our Vendor Performance Review. This survey takes approximately 9 minutes and asks about your experience worki…」・「Over the last 90 days, how reliable has our overall service delivery been (e.g., order accuracy, fulfillment consistency…」・「Over the last 90 days, how satisfied are you with our response speed to your inquiries or requests?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、17問を約8分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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