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すべてのテンプレートIndustry-Specific
Electronics Retailer Shopping Experience Survey
Evaluates how customers research, compare, and buy consumer electronics from your store — covering website usability, price perception, and trust in shipping/support — with an AI follow-up that reconstructs the real decision journey behind their most recent purchase. Built for e-commerce and electronics retail teams optimizing conversion and retention.
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Electronics Retailer Shopping Experience Survey
Thanks for taking a few minutes to share your recent electronics shopping experience with us! Your responses are completely confidential and anonymized. This helps us make research, checkout, and delivery easier. About 5 minutes.
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デフォルト テーマ。色とフォントは自由に変更できます。
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全11問・約7分
Q01
選択式必須
What type of electronic product did you most recently purchase from us?
- Laptop or computer
- Smartphone or tablet
- TV or home theater
- Audio (headphones, speakers)
- Smart home device
- Gaming hardware
- Other
Q02
選択式必須
Where did you research this product before buying it here?
- Our website or app
- Search engines
- Manufacturer's website
- Review sites (e.g., CNET, RTINGS)
- Social media or influencer content
- In-store browsing at another retailer
- Friends or family recommendation
Q03
マトリクス必須
Thinking about your most recent purchase, how well did each part of the experience go?
6行 × 5列
- Finding the product you wanted
- Comparing specs or models
- Checkout process
- Shipping speed
- Product arrived as described
- ほか1件
列: Very poor · Poor · Okay · Good · Very good
Q04
オピニオンスケール必須
How likely are you to recommend this retailer to a friend shopping for electronics?
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q05
価格感度分析（Van Westendorp）必須
Thinking about the type of electronic product you most recently purchased from a retailer like ours, please answer honestly:
- At what price would you consider this product so cheap that you'd question its quality?
- At what price would you consider this product a bargain — a great buy for the money?
- At what price would you consider this product starting to feel expensive, though you'd still consider buying it?
- At what price would you consider this product too expensive to consider buying?
Q06
ベスト・ワースト選択（MaxDiff）必須
When choosing where to buy electronics online, which of these factors matter most to you, and which matter least?
- Lowest price
- Fast, free shipping
- Easy returns policy
- Detailed product specs and comparisons
- Customer reviews and ratings
- Live chat or phone support
- Wide selection of brands
- Loyalty or rewards program
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q07
AIインタビュー
Reconstruct the respondent's actual decision path for their most recent electronics purchase: what almost stopped them from buying (price, uncertainty about specs, shipping time, trust), what tipped them into completing checkout, and whether they compared us against another retailer along the way. If they rated shipping or support poorly in the earlier ratings, probe exactly what went wrong and what resolution they expected.
Q08
選択式必須
How likely are you to buy your next electronics purchase from us again?
- Definitely will
- Probably will
- Not sure
- Probably won't
- Definitely won't
Q09
自由回答（長文）
Is there anything about researching, buying, or receiving electronics from us that we should fix first?
Q10
選択式
What is your age range?
- Under 25
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
Q11
選択式
How would you describe your gender?
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
メッセージ
That's everything — thank you! Your answers feed directly into a report on where we can smooth out the electronics shopping journey.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
このテンプレートを選ぶ理由
このテンプレートの設計意図をご紹介します。ほかのアンケートツールには、直接比較できるテンプレートが見つかりませんでした。
ここが違う
- Includes a matrix question covering website usability, price perception, and trust in shipping/support in one structured block
- Features an AI follow-up interview that reconstructs the respondent's actual decision path for their most recent electronics purchase, going beyond static rating questions
- Combines Van Westendorp price sensitivity and MaxDiff prioritization of purchase-decision factors, giving quantifiable pricing and trade-off data alongside qualitative journey reconstruction
- Ends with an automated report generation step, turning raw responses directly into a report on where the purchase journey breaks down or succeeds
よくあるご質問
「Electronics Retailer Shopping Experience Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が11問含まれており、最初の設問は次のとおりです：「What type of electronic product did you most recently purchase from us?」・「Where did you research this product before buying it here?」・「Thinking about your most recent purchase, how well did each part of the experience go?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、11問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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