すべてのテンプレート
Industry-Specific

Freight Quote Request Experience Survey

Captures how shippers rate the speed, accuracy, and clarity of freight quotes they received, using allocation and prioritization questions plus an AI follow-up that digs into why a quote was accepted, negotiated, or lost to a competitor.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全12問・約7分
Q01
メッセージ

Thanks for taking a few minutes to share feedback on your recent freight quote request. Your input helps us quote faster and more accurately. Your responses are completely confidential and anonymized. About 5 minutes.

Q02
選択式必須

How did you request this freight quote?

  • Phone call
  • Email
  • Online quote form
  • Sales rep visit
  • Other
Q03
オピニオンスケール必須

How quickly did you receive the quote after requesting it?

スケール: 1 – 7
最小:Much slower than expected最大:Much faster than expected
Q04
マトリクス必須

Rate the quote on each of the following:

5行 × 5列
  • Price competitiveness
  • Clarity of line items
  • Accuracy vs. final invoice
  • Ease of understanding transit time
  • Responsiveness to questions
列: Poor · Fair · Good · Very good · Excellent
Q05
ポイント配分必須

When choosing between freight quotes, how do you split 100 points across what matters most to you?

  • Total price
  • Transit time
  • Carrier reliability
  • Ease of booking/communication
  • Flexibility on service level
100ポイントを配分
Q06
選択式必須

What did you do after receiving this quote?

  • Accepted it as-is
  • Negotiated and then accepted
  • Compared with other carriers before deciding
  • Declined it
  • Still deciding
Q07
AIインタビュー

Reconstruct the respondent's actual decision path for this specific quote: what price or terms they expected going in, what stood out (good or bad) about how the quote was communicated, and what ultimately drove their decision to accept, negotiate, or walk away. If they compared other carriers, probe what the winning or losing factor was. If they're still deciding, probe what would tip them one way or the other.

Q08
オピニオンスケール必須

How likely are you to request a quote from us again for future shipments?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q09
自由回答(長文)

Is there anything about the quoting process that would make it easier to say yes next time?

Q10
選択式

What industry is your business primarily in?

  • Manufacturing
  • Retail/E-commerce
  • Food & Beverage
  • Construction
  • Distribution/Wholesale
  • Other
  • Prefer not to say
Q11
選択式

Roughly how many shipments does your company move per month?

  • 1-5
  • 6-20
  • 21-50
  • More than 50
  • Prefer not to say
Q12
メッセージ

Thank you for sharing your feedback! We'll use it to speed up and sharpen how we quote your future shipments.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a dedicated AI follow-up interview that reconstructs the respondent's actual decision path — why a quote was accepted, negotiated, or lost to a competitor — not just a static rating
  • Uses a constant-sum allocation question to force respondents to trade off price, speed, and clarity against each other rather than rating each in isolation
  • Pairs an opinion-scale speed check with a full matrix rating of the quote so you get both a quick pulse and a structured breakdown
  • Closes with an open-ended question on what would make it easier to say yes next time, giving qualitative texture that a plain form can't capture

SurveySparrow

Freight Quote Form Template | Shipping Quote Request

This is a fielding-ready form template aimed at collecting freight quote requests, built on SurveySparrow's conversational form format. It's structured around intake fields rather than post-quote experience feedback, so it serves a different stage of the shipping journey than an experience survey. Good for capturing quote requests, but not built to probe why a shipper accepted, negotiated, or walked away.

優れている点

  • Conversational, chat-style form format that can feel less clunky than a static form
  • Purpose-built for the freight/shipping quote use case
  • Likely supports basic branching and standard form field types

物足りない点

  • No adaptive AI follow-up to dig into the reasoning behind a shipper's decision
  • No indication of automated quality scoring on open-ended responses
  • Appears focused on quote intake rather than post-quote experience or win/loss analysis

Typeform

Freight Quote Form Template

Typeform's template is a polished, fielding-ready form for requesting freight quotes, using its signature one-question-at-a-time interface. Like SurveySparrow's version, it's oriented toward the quote request itself rather than surveying satisfaction with a quote already received. It's a solid intake tool but not designed to explore acceptance, negotiation, or loss-to-competitor reasoning.

優れている点

  • Clean, well-known one-question-at-a-time UX that tends to have low drop-off
  • Easy to customize branding and question wording
  • Mobile-friendly and widely adopted for lead-gen style forms

物足りない点

  • No adaptive AI interviewing — follow-up questions are pre-scripted, not generated from the respondent's actual answer
  • No built-in per-response quality scoring or automated analysis report
  • Static logic branching only, so it can't reconstruct a nuanced decision path the way a live AI probe can

よくあるご質問

「Freight Quote Request Experience Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が12問含まれており、最初の設問は次のとおりです:「Thanks for taking a few minutes to share feedback on your recent freight quote request. Your input helps us quote faster…」・「How did you request this freight quote?」・「How quickly did you receive the quote after requesting it?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、12問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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