すべてのテンプレート
Nonprofit & Civic

Community Gym Membership Experience & Renewal Survey

Gauges how members feel about a community or nonprofit fitness center — value for cost, facility quality, program fit, and likelihood to renew — for recreation departments, YMCAs, and community centers tracking retention. An AI follow-up interview digs into the real reason behind a member's renewal decision so staff can act on it, not just the number.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for being part of our fitness community! We'd love your honest feedback on your membership experience so we can keep improving. Your responses are completely confidential and anonymized. This will take about 5 minutes.

Q02
選択式必須

How long have you been a member here?

  • Less than 3 months
  • 3-12 months
  • 1-3 years
  • More than 3 years
Q03
選択式必須

In the last 30 days, about how many times did you visit the facility?

  • 0 times
  • 1-3 times
  • 4-8 times
  • 9-15 times
  • 16+ times
Q04
選択式

Which of these have you used in the last 3 months?

  • Cardio/weight equipment
  • Group fitness classes
  • Personal training
  • Pool
  • Locker rooms/showers
  • Childcare or family programs
  • Outdoor/community events
Q05
マトリクス必須

Rate the facility on each of the following:

5行 × 5列
  • Staff friendliness and helpfulness
  • Cleanliness of the facility
  • Equipment quality and availability
  • Variety and scheduling of classes
  • Overall value for the membership cost
列: Poor · Fair · Good · Very good · Excellent
Q06
評価スケール必須

Overall, how satisfied are you with your membership?

範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q07
オピニオンスケール必須

How likely are you to renew your membership when it comes up for renewal?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q08
ベスト・ワースト選択(MaxDiff)

If we could improve one thing at a time, which of these would matter most to you, and which would matter least?

  • Equipment quality and variety
  • Group class variety and scheduling
  • Facility cleanliness
  • Staff friendliness and expertise
  • Extended opening hours
  • Membership pricing and value
  • Childcare or family programs
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most to me最も悪い:Matters least to me
Q09
AIインタビュー

Explore the real reason behind the respondent's renewal likelihood score: what's the single biggest thing keeping them or pushing them away, anchored on their most recent visit or a specific experience. If they rated something low in the facility ratings or picked a top priority in the trade-off question, ask what a fix would concretely look like to them. If they say everything is fine but their renewal likelihood is only middling, probe what would actually move them to 'extremely likely.'

Q10
自由回答(長文)

Is there anything specific we could change or add that would make you more likely to recommend this gym to a friend or family member?

Q11
選択式

What is your age range? (optional)

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q12
選択式

How do you describe your gender? (optional)

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q13
メッセージ

That's everything — thank you for your time! Your feedback goes directly to our facilities and program team to help us improve the membership experience for everyone.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes an AI follow-up interview specifically triggered after the renewal-likelihood rating, so staff learn the real reason behind a low or high score instead of guessing from a number alone
  • Combines quantitative measures (visit frequency, facility ratings matrix, satisfaction rating, renewal likelihood, max-diff prioritization) with open-ended and conversational follow-up in one flow
  • Ends with a long-text prompt asking what specific change would increase renewal likelihood, giving staff actionable detail tied directly to the renewal question
  • Built for recreation departments, YMCAs, and community centers tracking retention — not adapted from a generic membership or church form

SurveyMonkey

Gym Membership Form Template

A fielding-ready static template aimed at gym/fitness membership feedback, so it is genuinely comparable in audience. It appears focused on standard rating and multiple-choice questions rather than adaptive follow-up, and there's no indication it distinguishes renewal-decision reasons from a satisfaction score.

優れている点

  • Purpose-built for gym/fitness membership context, not repurposed from an unrelated vertical
  • Backed by SurveyMonkey's established survey logic, distribution, and reporting tools
  • Likely quick to deploy for basic satisfaction tracking

物足りない点

  • Static question set with no adaptive AI follow-up to probe the real reason behind a renewal score
  • No voice AI interview or screen-share guided task option for richer qualitative input
  • No published methodology on question design or automated per-response quality scoring

よくあるご質問

「Community Gym Membership Experience & Renewal Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が13問含まれており、最初の設問は次のとおりです:「Thanks for being part of our fitness community! We'd love your honest feedback on your membership experience so we can k…」・「How long have you been a member here?」・「In the last 30 days, about how many times did you visit the facility?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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