Q01
メッセージ
すべてのテンプレートIndustry-Specific
University Bookstore Online Shopping Experience Survey
Measures how students find, evaluate, and buy course materials and campus gear through your online bookstore, including price perception and checkout friction. An AI follow-up interview reconstructs what actually happened during a student's most recent order — especially where they hesitated, abandoned a cart, or got frustrated — so you can fix real drop-off points, not assumed ones.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全14問・約7分
Q02
選択式必須
In the current term, how often have you used the bookstore's website or app?
- Not at all
- Once
- 2-3 times
- 4-6 times
- More than 6 times
Q03
選択式必須
What have you purchased or tried to purchase from the online bookstore this term? Select all that apply.
- Required textbooks or course packets
- Textbook rentals
- Course supplies (lab kits, calculators, art supplies, etc.)
- Electronics or tech accessories
- University-branded apparel or gifts
- Snacks or convenience items
Q04
オピニオンスケール必須
When you shop for required course materials online, how easy is it to find the exact edition or bundle your instructor requires?
スケール: 1 – 7
最小:Very difficult最大:Very easy
Q05
評価スケール必須
How would you rate your most recent checkout experience on the bookstore website or app?
範囲: 1 – 5
最小:Poor最大:Excellent
Q06
マトリクス
Rate the online bookstore on each of the following:
5行 × 5列
- Clarity of pricing (fees, taxes, shipping shown upfront)
- Speed of shipping or pickup readiness
- Ease of returns or refunds
- Accuracy of product and edition descriptions
- Ability to track your order status
列: Poor · Fair · Good · Very good · Excellent
Q07
価格感度分析（Van Westendorp）
(Template note: replace with your own representative required course item before launching, e.g., a standard intro-course textbook bundle.)
- At what price for this required textbook bundle would you start to question its quality — it seems too cheap?
- At what price would you consider this required textbook bundle a bargain — a great deal for the money?
- At what price would you start to feel this required textbook bundle is expensive, though you'd still consider buying it?
- At what price would this required textbook bundle be so expensive you would not buy it at all?
Q08
ベスト・ワースト選択（MaxDiff）必須
If the bookstore could only improve a few things about the online shopping experience, which would matter most to you?
- Lower prices on required course materials
- Faster shipping or same-day campus pickup
- More textbook rental or buy-back options
- A price-match guarantee against other retailers
- Easier search to confirm the exact edition needed
- Live chat or faster customer support
- A clearer, easier return and refund policy
- A better mobile app experience
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q09
AIインタビュー
Reconstruct exactly what happened the last time this student tried to buy something from the online bookstore: what they were looking for, whether they completed the purchase, and where they hesitated or almost gave up. If they mention price, shipping delays, wrong editions, or a difficult return, dig into what they did next (switched to another retailer, contacted support, gave up entirely) and what would have kept them on the bookstore's site.
Q10
オピニオンスケール必須
How likely are you to recommend the university bookstore's online store to a fellow student?
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q11
ポイント配分
Imagine you have $100 in bookstore credit to spend right now. How would you split it across these categories?
- Required textbooks or course packets
- Course supplies
- Electronics or tech accessories
- University apparel or gifts
- Snacks or convenience items
100ポイントを配分
Q12
選択式
What is your class year?
- First-year
- Sophomore
- Junior
- Senior
- Graduate student
- Prefer not to say
Q13
選択式
Are you currently enrolled full-time or part-time?
- Full-time
- Part-time
- Prefer not to say
Q14
メッセージ
Thank you for sharing your experience! Your responses will feed directly into a report our bookstore team uses to fix pricing clarity, speed, and checkout friction for students like you.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes an AI follow-up interview that reconstructs exactly what happened during a student's most recent order — where they hesitated, abandoned a cart, or got frustrated — rather than relying only on rating scales
- Combines standard measurement tools (opinion scale, rating, matrix, Van Westendorp pricing, MaxDiff, constant sum) with adaptive AI probing for a fuller picture of price perception and checkout friction
- Segments respondents by class year and enrollment status so bookstore teams can see whether drop-off patterns differ by student type
- Ends with a chat message confirming responses feed into an automated report, and per-response quality scoring keeps open-ended answers usable without manual cleanup
QuestionPro
University Bookstore Online Survey TemplateA directly comparable, purpose-built template for university bookstore online shopping research, covering similar ground (usage frequency, purchase behavior, satisfaction). It appears to be a static question set rather than an adaptive interview, so it's ready to field but limited to fixed questions. No pricing tier is specified on the page itself.
優れている点
- Purpose-built for the exact same university bookstore use case
- Ready-to-field template requiring no rebuilding from a generic form
- Likely includes standard satisfaction and usage metrics familiar to survey researchers
物足りない点
- No adaptive AI follow-up to reconstruct what actually happened during a specific shopping session
- No indication of published prompt-level methodology or transparent AI logic
- Cannot identify specific cart-abandonment moments beyond what fixed-choice questions capture
SurveyMonkey
Online Shopping Survey: Questions & TemplateA general online shopping attitudes template, not specific to campus bookstores or course materials, so it would need heavy customization to fit this use case. It's a static question bank rather than a fielding-ready bookstore survey, useful mainly as a generic starting point.
優れている点
- Backed by a large, well-known survey platform with broad template library
- Covers general e-commerce attitude and behavior questions applicable across industries
- Easy to adapt quickly for basic shopping-attitude research
物足りない点
- Not tailored to course materials, campus gear, or bookstore-specific price perception
- No adaptive AI interview to reconstruct a specific recent checkout experience
- Static question format with no automated per-response quality scoring or AI-generated reporting
よくあるご質問
「University Bookstore Online Shopping Experience Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が14問含まれており、最初の設問は次のとおりです：「Hi! We'd love to hear about your experience shopping the university bookstore online — course materials, supplies, or ca…」・「In the current term, how often have you used the bookstore's website or app?」・「What have you purchased or tried to purchase from the online bookstore this term? Select all that apply.」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、14問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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