すべてのテンプレート
Industry-Specific

User Interface Usability & Satisfaction Survey

Measures how easy, clear, and satisfying your product's interface is to use in real day-to-day tasks — combining a multi-element usability rating, a trade-off exercise on what to fix first, and an AI follow-up interview that reconstructs the exact moment a user got stuck instead of relying on vague complaints.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for taking a few minutes to share feedback on the interface you use! Your honest answers help us make it clearer and faster to use. Your responses are completely confidential and anonymized. This should take about 5-6 minutes.

Q02
選択式必須

Which device do you use most often to access this product?

  • Desktop or laptop
  • Smartphone
  • Tablet
  • Multiple devices about equally
Q03
選択式必須

How long have you been using this product?

  • Less than 1 month
  • 1-6 months
  • 6-12 months
  • More than 1 year
Q04
オピニオンスケール必須

In the last 30 days, how easy was it to find the features you needed, when you needed them?

スケール: 1 – 7
最小:Very difficult最大:Very easy
Q05
マトリクス必須

Please rate each part of the interface based on your recent experience.

6行 × 5列
  • Navigation menu
  • Visual design and layout
  • Search functionality
  • Loading speed
  • Mobile experience
  • ほか1件
列: Poor · Fair · Good · Very good · Excellent
Q06
選択式必須

In the last 30 days, how often did you get stuck or confused while using the interface?

  • Never
  • Once
  • A few times
  • Frequently
  • Every time I used it
Q07
ベスト・ワースト選択(MaxDiff)必須

If we could only fix a few things, which would matter most to you?

  • Faster loading times
  • Clearer navigation labels
  • Better search results
  • More consistent visual design
  • Simpler onboarding for new users
  • Improved mobile experience
  • More helpful error messages
  • More customization options
各セットで最も良いもの・最も悪いものを選択最も良い:Most important to fix最も悪い:Least important to fix
Q08
AIインタビュー

Reconstruct the most recent specific moment the respondent got stuck or confused in the interface: what task they were trying to complete, exactly what happened on screen, and what they expected to happen instead. If they picked a top priority in the trade-off question, ask them to describe a concrete situation where that issue cost them time or caused a mistake. If they said they never get stuck, probe for one small annoyance they've simply worked around.

Q09
評価スケール必須

Overall, how satisfied are you with the current interface?

範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q10
自由回答(短文)

What's one change to the interface that would make the biggest difference for you?

Q11
選択式

Which best describes your role in relation to this product?

  • Individual end user
  • Team lead or manager
  • Administrator or IT
  • Decision-maker/purchaser
  • Prefer not to say
Q12
選択式

What is your age range?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q13
メッセージ

That's everything — thank you! Your answers feed directly into our roadmap for making the interface easier and faster to use.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Combines a multi-part matrix rating of interface elements with a max-diff trade-off exercise so you know not just what's wrong but what to fix first
  • Includes an AI follow-up interview that reconstructs the exact moment a respondent got stuck, rather than settling for a vague open-text complaint
  • Captures usage context (device, tenure, role, frequency of confusion) so satisfaction and friction scores can be segmented meaningfully
  • Closes with a short-text 'one change' question and an automated report, giving both quantitative scores and a concrete, prioritized action list

QuestionPro

User Interface Survey Questions + Sample Questionnaire Template

This is primarily a question-bank/guide page listing sample UI survey questions rather than a single ready-to-field template. It's useful as a reference for question wording but requires assembly into an actual survey flow. Good starting point for teams building their own instrument from scratch.

優れている点

  • Broad library of sample UI-related questions to draw from
  • Backed by an established survey platform with logic and distribution tools
  • Likely covers standard usability dimensions like navigation and layout

物足りない点

  • Presented as a question list/guide, not a fielding-ready template with a fixed flow
  • No adaptive AI follow-up to probe why a rating was given
  • No built-in trade-off or prioritization exercise (e.g., max-diff) to rank what to fix first

Jotform

End-User Satisfaction Evaluation Form Template

A ready-to-use, customizable form focused on general end-user satisfaction rather than deep UI usability diagnostics. It's easy to deploy and edit within Jotform's form builder, but it reads as a static feedback form rather than a structured usability research instrument. Best suited for lightweight satisfaction snapshots.

優れている点

  • Immediately usable, drag-and-drop customizable form
  • Simple respondent experience suited for quick feedback collection
  • Part of a mature form platform with integrations and notifications

物足りない点

  • Static question set with no adaptive follow-up to clarify vague answers
  • No trade-off/prioritization mechanism to identify top fix candidates
  • No automated per-response quality scoring or methodology transparency

Typeform

Online User Satisfaction Survey Template

A polished, conversational-style satisfaction survey template that's ready to field with minimal setup. It's designed for general user satisfaction rather than pinpointing specific usability friction points or interface elements. Good for high completion rates on short satisfaction checks.

優れている点

  • Clean, conversational UI known for strong completion rates
  • Fielding-ready template usable out of the box
  • Easy branching logic within Typeform's builder for basic personalization

物足りない点

  • No AI-driven follow-up that reconstructs a specific moment of confusion
  • Lacks a structured trade-off exercise for prioritizing fixes
  • No transparent, publishable interview prompts or automated scoring of response quality

SurveySparrow

User Experience Survey & Questionnaire Template

A ready-made UX survey template covering general experience and satisfaction questions, positioned under SurveySparrow's marketing template library. It offers conversational survey delivery but stays at the level of standard rating and open-text questions rather than reconstructing specific usability incidents. Suitable for broad UX pulse-checks.

優れている点

  • Fielding-ready template with conversational survey format
  • Likely includes standard UX rating and open-ended questions
  • Part of a platform offering basic skip logic and multi-channel distribution

物足りない点

  • No adaptive AI interview to dig into a specific moment of user confusion
  • No max-diff or similar trade-off exercise to rank fixes by importance
  • No published methodology or per-response quality scoring transparency

よくあるご質問

「User Interface Usability & Satisfaction Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が13問含まれており、最初の設問は次のとおりです:「Thanks for taking a few minutes to share feedback on the interface you use! Your honest answers help us make it clearer…」・「Which device do you use most often to access this product?」・「How long have you been using this product?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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