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Nonprofit & Civic

Volunteer Experience & Engagement Feedback Survey

Captures how volunteers actually experience your program — onboarding, communication, recognition, and impact — and gauges whether they'll return or recommend it to others. Built for volunteer coordinators and nonprofit program managers, with an AI follow-up that digs into the specific moment behind a volunteer's recommendation score instead of a flat rating.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for giving your time to volunteer with us! We'd love to hear how your experience has been so we can make it better for you and future volunteers. Your responses are completely confidential and anonymized. This takes about 5 minutes, and honest feedback — good or bad — helps us most.

Q02
選択式必須

In the last 3 months, how often have you volunteered with us?

  • Not at all
  • Once
  • 2-3 times
  • 4-6 times
  • More than 6 times
Q03
オピニオンスケール必須

How likely are you to recommend volunteering with us to a friend, family member, or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q04
マトリクス必須

Thinking about your most recent volunteer experience, how would you rate each of the following?

5行 × 5列
  • Orientation or training before you started
  • Communication from staff or coordinators
  • Recognition for your contributions
  • Clarity of what was expected of you
  • Sense that your work made a real difference
列: Poor · Fair · Good · Very good · Excellent
Q05
ベスト・ワースト選択（MaxDiff）必須

If we could only fix a few things about the volunteer experience, which improvements would matter most to you?

  • More flexible scheduling options
  • Clearer instructions for tasks
  • More recognition for contributions
  • Better communication from staff
  • More opportunities to connect with other volunteers
  • More meaningful, high-impact assignments
  • More opportunities to take on leadership roles
  • Better training before starting
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q06
AIインタビュー

Probe the reasoning behind the respondent's recommendation score: ask for a specific moment or interaction that shaped it, and whether it was mostly about the work itself, the people, or the organization. Ask what would have made it a top score. If they picked 'more meaningful assignments' or 'more recognition' as top priorities in the trade-off exercise, get a concrete example of what a better version of that would have looked like.

Q07
評価スケール必須

Overall, how satisfied were you with your most recent volunteer experience?

範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q08
選択式必須

How likely are you to volunteer with us again in the next 6 months?

  • Definitely not
  • Probably not
  • Not sure
  • Probably yes
  • Definitely yes
Q09
自由回答（長文）

What's one thing we could change to make your next volunteer experience better?

Q10
選択式

How did you first hear about volunteering opportunities with us?

  • Friend or family member
  • Social media
  • Our website
  • Community event or fair
  • School or workplace program
Q11
選択式

Which age range do you fall into?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q12
選択式

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q13
メッセージ

Thank you so much for sharing your experience — and for volunteering with us! Your feedback will directly shape training, communication, and recognition efforts for future volunteers.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a built-in AI follow-up interview that probes the specific moment behind a volunteer's recommendation score, rather than leaving a flat 0-10 number unexplained
  • Combines quantitative measures (opinion scale, rating, matrix, max-diff on improvement priorities) with open-ended and adaptive questioning in one flow
  • Covers the full volunteer lifecycle in one survey — onboarding/communication/recognition via the matrix, likelihood to return, likelihood to recommend, and a long-text improvement request
  • Uses friendly chat-style opening and closing messages to frame the survey as a conversation, not just a form, which supports honest feedback from volunteers

Jotform

Volunteer Feedback Survey Form Template

A ready-to-use, customizable form built on Jotform's drag-and-drop form builder. It's a fielding-ready static template with standard question types and Jotform's usual integrations, but it doesn't ask any adaptive or follow-up questions.

優れている点

  • Easy drag-and-drop customization within Jotform's broader form ecosystem
  • Fielding-ready template that can be deployed quickly
  • Likely integrates with Jotform's existing form logic and notification tools

物足りない点

  • Static question set with no adaptive AI follow-up to probe individual responses
  • No voice AI interview option or automated per-response quality scoring
  • No published methodology for how questions were designed or scored

SurveyMonkey

Volunteer Survey Questions And Template

A template page pairing a set of suggested volunteer survey questions with SurveyMonkey's survey platform. It offers solid question bank guidance and analytics dashboards, but the questions themselves are fixed once fielded, with no real-time follow-up to a specific answer.

優れている点

  • Backed by SurveyMonkey's broad survey distribution and reporting tools
  • Question bank framed around common volunteer feedback topics
  • Established analytics and benchmarking features across responses

物足りない点

  • No adaptive AI interview that digs into the reasoning behind a specific score
  • No voice-based interview option for volunteers who prefer speaking over typing
  • No transparent per-question prompt methodology published on the page

Typeform

Volunteer Feedback Survey Template

A conversational-style, one-question-at-a-time template using Typeform's polished UI. The format feels interactive, but the question sequence is still pre-scripted rather than dynamically adapting based on what a volunteer says.

優れている点

  • Visually engaging, one-question-at-a-time interface that reduces form fatigue
  • Simple to customize branding and question order
  • Good completion rates typical of Typeform's conversational format

物足りない点

  • No AI-driven follow-up questions — the flow is scripted, not adaptive to individual answers
  • No automated quality scoring of open-text responses
  • No voice AI interview capability

QuestionPro

Volunteer Experience Survey Template

An enterprise-oriented survey template covering typical volunteer experience topics, built on QuestionPro's broader research platform. It offers solid reporting depth but, like the others, relies on a fixed question set rather than dynamic AI probing.

優れている点

  • Backed by QuestionPro's enterprise-grade survey and reporting infrastructure
  • Template covers standard volunteer experience dimensions
  • Likely supports advanced segmentation and cross-tab reporting

物足りない点

  • No adaptive AI follow-up interview tied to a respondent's specific recommendation reasoning
  • No voice AI interview or guided screen-share task options
  • No transparent, published prompt-level methodology for how responses are scored

よくあるご質問

「Volunteer Experience & Engagement Feedback Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks for giving your time to volunteer with us! We'd love to hear how your experience has been so we can make it bette…」・「In the last 3 months, how often have you volunteered with us?」・「How likely are you to recommend volunteering with us to a friend, family member, or colleague?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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