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Events & Community

E-Commerce Event Satisfaction & NPS Survey

Measures attendee satisfaction, Net Promoter Score, session quality, and logistics for e-commerce conferences, webinars, and trade shows to inform future event planning.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全19問・約9分
Q01
メッセージ

Welcome! Thank you for attending our event. This short survey (approximately 5–7 minutes) asks about your experience so we can improve future events. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers—we simply want your honest opinions. Participation is voluntary and you may stop at any time.

Q02
選択式

How did you participate in this event?

  • In person
  • Live online
  • Hybrid (both in-person and online)
  • Not sure
Q03
オピニオンスケール

Overall, how satisfied were you with this event?

スケール: 1 – 7
最小:Not at all satisfied最大:Extremely satisfied
Q04
選択式

Which session formats were most valuable to you? (Select up to 3)

  • Keynotes
  • Panels
  • Workshops
  • Product demos
  • Case studies
  • Networking sessions
  • Live Q&A
  • Expo/booths
  • Other (please specify)
Q05
オピニオンスケール

How satisfied were you with the registration and check-in process?

スケール: 1 – 7
最小:Not at all satisfied最大:Extremely satisfied
Q06
オピニオンスケール

How likely are you to recommend this event to a colleague in e-commerce?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q07
自由回答（長文）

What worked particularly well for you at this event?

Q08
選択式

Which functions best describe your role? (Select up to 2)

  • Marketing
  • Merchandising
  • Product management
  • Engineering/IT
  • Data/Analytics
  • Operations/Logistics
  • Customer service/support
  • Sales/Business development
  • Finance
  • Founder/Executive
  • Other (please specify)
Q09
メッセージ

Thank you for taking the time to share your feedback! Your responses will directly inform how we plan and improve future events.

Q10
オピニオンスケール

How would you rate the relevance of session topics to your work?

スケール: 1 – 7
最小:Not at all relevant最大:Extremely relevant
Q11
オピニオンスケール

How satisfied were you with the venue or virtual platform?

スケール: 1 – 7
最小:Not at all satisfied最大:Extremely satisfied
Q12
AIインタビュー

Based on your responses, we'd love to learn more about your event experience—particularly what could be improved. Please share your thoughts and our AI moderator will ask a couple of brief follow-up questions.

Q13
プルダウン

What is your age group?

  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q14
オピニオンスケール

How would you rate the quality of the speakers and presenters?

スケール: 1 – 7
最小:Very poor最大:Excellent
Q15
オピニオンスケール

How satisfied were you with event communication and scheduling?

スケール: 1 – 7
最小:Not at all satisfied最大:Extremely satisfied
Q16
プルダウン

In which region are you based?

  • North America
  • Latin America
  • Europe
  • Middle East & North Africa
  • Sub-Saharan Africa
  • South Asia
  • East Asia & Pacific
  • Australia & New Zealand
  • Prefer not to say
Q17
オピニオンスケール

How actionable was the content you encountered at this event?

スケール: 1 – 7
最小:Not at all actionable最大:Extremely actionable
Q18
オピニオンスケール

How satisfied were you with the networking opportunities at this event?

スケール: 1 – 7
最小:Not at all satisfied最大:Extremely satisfied
Q19
プルダウン

Approximately how many sessions did you attend?

  • 0 (none)
  • 1–2
  • 3–5
  • 6–10
  • 11–15
  • More than 15

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes an AI follow-up interview question that adapts based on attendees' prior answers, going beyond fixed-choice event surveys to probe specifics about session quality or logistics complaints
  • Combines standard NPS and satisfaction opinion-scale questions with structured screening (participation type, sessions attended, role, region) for segmented reporting
  • Automated per-response quality scoring and auto-generated reports mean event teams get analysis-ready output instead of raw export data to manually tabulate
  • Transparent prompts show exactly what the AI follow-up asks and why, so event organizers can audit question wording before fielding

Jotform

Event Satisfaction Survey Form Template

A ready-to-use, drag-and-drop form template covering standard event satisfaction questions. It's fielding-ready out of the box and benefits from Jotform's broad form-builder ecosystem, but the question set is fixed once deployed. No mention of adaptive follow-up or automated response scoring.

優れている点

  • Quick to deploy with drag-and-drop customization
  • Part of a large, mature form-template library
  • Broad integrations typical of Jotform's platform

物足りない点

  • Static question set with no adaptive AI follow-up probing
  • No indication of automated quality scoring of responses
  • No published methodology or transparent prompt logic (not applicable to a static form)

Typeform

Event Satisfaction Survey Template

A conversational, one-question-at-a-time survey template known for polished UX and high completion rates. It's fielding-ready, but like other form builders it presents a fixed question flow rather than dynamically generated follow-ups. No stated capability for voice interviews or per-response scoring.

優れている点

  • Strong conversational UI known for higher completion rates
  • Fielding-ready template with visual customization
  • Easy embedding and sharing

物足りない点

  • No adaptive AI interviewing — question order/logic is pre-set (basic branching only)
  • No automated per-response quality scoring
  • No voice AI interview option

QuestionPro

Event planning evaluation survey template + questionnaire

This page blends a sample questionnaire with survey-design guidance, functioning partly as an educational resource alongside a template. It offers a solid question bank for event planning evaluation, but appears to require manual setup rather than an adaptive interview experience. No evidence of AI-driven follow-up or scoring.

優れている点

  • Combines question examples with guidance on survey design
  • Covers general event-planning evaluation angles
  • Backed by QuestionPro's broader survey platform features

物足りない点

  • Static questionnaire — no adaptive AI follow-up interview
  • No automated quality scoring of open-ended responses
  • Page functions partly as a guide/article rather than a purely fielding-ready template

SurveyMonkey

Event Planning Survey: Questions & Template

This page pairs a template with question-writing advice, useful for teams building their own event survey from scratch. It's a credible, well-known survey tool, but the offering is a fixed question template rather than an AI-adaptive interview. No mention of voice interviews or automated per-response scoring.

優れている点

  • Combines template with practical question-writing guidance
  • Backed by SurveyMonkey's established survey infrastructure
  • Easy to customize for different event types

物足りない点

  • No adaptive AI follow-up — questions are static once published
  • No automated quality scoring of responses
  • No voice AI interview capability

よくあるご質問

「E-Commerce Event Satisfaction & NPS Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が19問含まれており、最初の設問は次のとおりです：「Welcome! Thank you for attending our event. This short survey (approximately 5–7 minutes) asks about your experience so…」・「How did you participate in this event?」・「Overall, how satisfied were you with this event?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、19問を約9分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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