すべてのテンプレート
Employee & HR

Hotel Employee Performance Evaluation

A structured performance review for hotel staff — front desk, housekeeping, food & beverage, and more — covering guest service, teamwork, reliability, and job skill, plus an overall rating. An AI follow-up interview digs into the concrete incident behind that rating so reviews capture real behavior instead of vague impressions.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全13問・約7分
Q01
メッセージ

Thanks for taking a few minutes to evaluate a team member's performance this review period. Your specific, honest feedback shapes coaching and recognition decisions. Your responses are completely confidential and anonymized. This takes about 6-8 minutes. (Template note: replace 'this review period' with your actual review cycle dates before sending.)

Q02
選択式必須

What is your relationship to the employee you're evaluating?

  • Direct supervisor / manager
  • Department head
  • Peer or colleague
  • HR representative
  • This is a self-evaluation
Q03
マトリクス必須

Rate this employee's performance in each area during this review period.

6行 × 4列
  • Guest service & hospitality
  • Teamwork & collaboration with colleagues
  • Reliability & punctuality
  • Job knowledge & technical skill
  • Problem-solving under pressure
  • ほか1件
列: Needs improvement · Meets expectations · Exceeds expectations · Outstanding
Q04
オピニオンスケール必須

Overall, how would you rate this employee's performance during this review period?

スケール: 1 – 10
最小:Far below expectations最大:Consistently exceeds expectations
Q05
AIインタビュー

Ask the evaluator to describe one specific, recent incident that best explains the overall performance rating they just gave — what happened, what the employee did, and how it affected the guest or team. If the rating was very low (1-3) or very high (9-10), probe concretely what would need to change to move the score, and whether the underlying issue is a skill gap, a motivation issue, or something outside the employee's control (staffing, policy, equipment). Push past general impressions to the actual moment being described.

Q06
選択式

In the last 3 months, how often has this employee received unprompted positive feedback from guests (verbal, written, or via review platforms)?

  • Never
  • Rarely (once or twice)
  • Occasionally (a few times a month)
  • Frequently (weekly or more)
Q07
ランク付け

Rank these areas by where this employee would benefit most from coaching or development, from most to least important.

  1. Guest service recovery
  2. Time management
  3. Product and service knowledge
  4. Communication skills
  5. Handling difficult guests
  6. Team collaboration
  7. Attention to detail
ドラッグして順位を付ける
Q08
評価スケール

How likely are you to recommend this employee for additional responsibility or promotion in the next review cycle?

範囲: 1 – 5
最小:Not at all likely最大:Extremely likely
Q09
自由回答(長文)

Describe one specific situation from this review period that best shows this employee's strengths.

Q10
自由回答(長文)

What is the one change that would most improve this employee's performance going forward?

Q11
選択式

How long have you worked directly with this employee?

  • Less than 3 months
  • 3–6 months
  • 6–12 months
  • 1–2 years
  • More than 2 years
  • Prefer not to say
Q12
プルダウン

Which department do you primarily work in?

  • Front Desk / Guest Services
  • Housekeeping
  • Food & Beverage
  • Maintenance / Engineering
  • Sales & Events
  • Management / Administration
  • Other
  • Prefer not to say
Q13
メッセージ

Thank you for completing this evaluation. Your ratings and comments will be shared with HR and used to inform coaching conversations and the employee's next review — individual responses are not shared with the employee verbatim.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a dedicated AI follow-up interview that asks the evaluator to describe one specific, recent incident behind their rating, turning vague scores into concrete evidence
  • Combines a multi-area performance matrix, an overall opinion-scale rating, and a promotion-readiness rating so managers get both granular and summary views
  • Adds a ranking question to pinpoint where coaching would help most, plus open-ended prompts on a standout situation and the one change that would most improve performance
  • Captures context (relationship to employee, tenure, department) so results can be segmented by front desk, housekeeping, F&B, etc., and reports are auto-generated from real responses

Jotform

Hotel Employee Evaluation Form Template

A ready-to-field, hotel-specific evaluation form built on Jotform's standard form builder. It covers the usual rating categories but is a static form rather than an interview experience. Good for quick deployment and easy customization via drag-and-drop fields.

優れている点

  • Hotel-specific template, no adaptation needed
  • Easy drag-and-drop customization typical of Jotform
  • Fast to deploy for a simple paper-to-digital conversion

物足りない点

  • No adaptive follow-up questioning — ratings aren't probed for supporting detail
  • No voice interview option
  • No automated quality scoring of open-ended responses

Typeform

Hotel Employee Evaluation Form

A conversational-style, hotel-specific evaluation form that benefits from Typeform's polished one-question-at-a-time UI. It's a fixed-question flow, not a dynamic interview, so it can't dig deeper into an answer once given. Solid choice for a clean, branded static survey experience.

優れている点

  • Hotel-specific, ready-to-use template
  • Polished, mobile-friendly conversational UI
  • Simple logic jumps for basic branching

物足りない点

  • No adaptive AI probing into specific incidents behind a rating
  • No voice AI interview mode
  • No transparent, published prompt/methodology for how questions are generated or scored

QuestionPro

Employee Job Climate Evaluation Survey Template

This is a general employee job-climate/engagement template, not a hotel-specific performance review, so it's only loosely comparable to this use case. It's a fielding-ready static survey with QuestionPro's standard analytics dashboard rather than an interview-driven format. Would need significant rewriting to fit hotel role-specific evaluation criteria.

優れている点

  • Fielding-ready with QuestionPro's built-in analytics/reporting
  • Broad question bank typical of QuestionPro's survey library
  • Supports standard rating and matrix question types

物足りない点

  • Not hotel- or performance-review-specific out of the box
  • No adaptive AI follow-up interview to surface concrete incidents
  • No voice AI interview or automated per-response quality scoring

SurveyMonkey

Employee Self-Evaluation Form Template

A general self-evaluation template (employee rating themselves) rather than a manager/peer evaluation of hotel staff, so its fit here is limited. It's a static, fielding-ready form with SurveyMonkey's standard reporting tools. Would require substantial editing to match hotel department roles and manager-evaluator context.

優れている点

  • Fielding-ready with SurveyMonkey's familiar reporting dashboard
  • Simple to customize question wording
  • Recognizable, trusted survey platform for respondents

物足りない点

  • Built for self-evaluation, not manager/peer hotel performance review
  • No adaptive AI interview to probe the reasoning behind a self-rating
  • No voice AI option or automated quality scoring of responses

よくあるご質問

「Hotel Employee Performance Evaluation」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が13問含まれており、最初の設問は次のとおりです:「Thanks for taking a few minutes to evaluate a team member's performance this review period. Your specific, honest feedba…」・「What is your relationship to the employee you're evaluating?」・「Rate this employee's performance in each area during this review period.」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、13問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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