Q01
メッセージ
すべてのテンプレートProduct & UX
Mobile App Satisfaction & Feedback Survey
Measures how satisfied users are with your app, where they hit friction, and which improvements matter most — for product and mobile teams tracking release health. An AI follow-up interview digs into the story behind each user's satisfaction score, surfacing the specific moment or feature that shaped it.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全12問・約7分
Q02
オピニオンスケール必須
How likely are you to recommend this app to a friend or colleague?
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q03
評価スケール必須
Overall, how satisfied are you with the app based on your experience in the last 30 days?
範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q04
選択式必須
In the last 30 days, how often have you used the app?
- Multiple times a day
- About once a day
- A few times a week
- About once a week
- Less than once a week
- This is my first time using it
Q05
マトリクス必須
How would you rate the app on each of the following?
5行 × 5列
- Ease of use
- Speed and performance
- Design and look and feel
- Reliability (no crashes or bugs)
- Value for the price
列: Poor · Fair · Good · Very good · Excellent
Q06
選択式
In the last 30 days, have you experienced any crashes, freezes, or error messages while using the app?
- Yes, frequently
- Yes, occasionally
- Yes, once or twice
- No
- Not sure
Q07
ベスト・ワースト選択（MaxDiff）必須
Which of these areas should we prioritize improving? (Template note: replace the placeholder items below with your app's actual feature or improvement list before launching.)
- (Replace with Feature A - e.g., Search)
- (Replace with Feature B - e.g., Notifications)
- (Replace with Feature C - e.g., Checkout flow)
- App loading speed
- Visual design and layout
- Fewer bugs and crashes
- (Replace with Feature D - e.g., Offline mode)
- Customer support within the app
各セットで最も良いもの・最も悪いものを選択最も良い:Most important to improve最も悪い:Least important to improve
Q08
AIインタビュー
Reconstruct the specific experience behind the respondent's satisfaction and recommendation scores: ask what happened the last time they used the app that made them feel that way, and anchor on a concrete moment rather than a general impression. If they flagged crashes/bugs or a low priority area, probe exactly what broke, when, and what they did next (retried, gave up, contacted support). If scores were high, probe what single feature or moment they'd protect if the team could only keep one thing.
Q09
自由回答（長文）
Is there anything else about your experience with the app you'd like us to know?
Q10
選択式
Which age range do you fall into?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
Q11
選択式
How do you identify?
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
Q12
メッセージ
That's everything — thank you for the feedback! Your responses go directly into our product roadmap review to help us fix what's broken and build what matters most to you.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes an AI follow-up interview that reconstructs the specific experience behind each respondent's satisfaction and recommendation scores, rather than stopping at a static rating.
- Pairs quantitative measures (recommend likelihood, satisfaction rating, usage frequency, feature-level matrix ratings, crash/error incidence, MaxDiff prioritization) with open-ended probing, so teams get both the 'what' and the 'why' in one flow.
- Closing long-text and chat-message steps give respondents a natural way to add anything the structured questions missed, which the AI interview can then build on.
- Runs on QuestionPunk's free tier or $50/mo Business plan with transparent prompts and automated per-response quality scoring — no academic pricing tier, just straightforward access to adaptive interviewing.
SurveyMonkey
Mobile App Survey Template & QuestionsA ready-to-field static template covering standard mobile app feedback questions (satisfaction, usage, feature ratings). It's backed by SurveyMonkey's mature survey logic and reporting tools, but the question set itself is fixed once deployed. Good for quick baseline measurement, less suited to uncovering the story behind a given score.
優れている点
- Well-established survey platform with broad question-type support and analytics
- Template is purpose-built for mobile app feedback, so it maps closely to this use case
- Likely integrates with SurveyMonkey's existing reporting and benchmarking features
物足りない点
- No adaptive AI follow-up interview — every respondent sees the same fixed question set regardless of their answers
- No voice AI interview or guided screen-share task option for observing friction directly
- No published methodology for how responses are scored or synthesized into insights
SurveySparrow
Mobile App Feedback Survey Questionnaire TemplateA conversational-style template aimed at collecting mobile app feedback, leveraging SurveySparrow's chat-like survey format for a friendlier respondent experience. It's still a predetermined question flow rather than a dynamically probing interview. Useful for quick, engaging feedback collection but not for deep, respondent-specific follow-up.
優れている点
- Conversational UI style may improve completion rates compared to traditional grid-style forms
- Positioned specifically for mobile app feedback within a marketing template category
- Part of a platform with broader survey distribution and reporting features
物足りない点
- Conversational tone does not equal adaptive intelligence — follow-up questions are pre-scripted, not generated from each individual's response
- No option for AI-moderated voice interviews or guided tasks with screen share
- No automated per-response quality scoring or transparent prompt visibility
よくあるご質問
「Mobile App Satisfaction & Feedback Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Thanks for taking a moment to share feedback on the app! Your responses are completely confidential and anonymized. This…」・「How likely are you to recommend this app to a friend or colleague?」・「Overall, how satisfied are you with the app based on your experience in the last 30 days?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、12問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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