Q01
メッセージ
すべてのテンプレートIndustry-Specific
Post-Stay Hotel Guest Experience Survey
Captures how guests rated check-in, room quality, staff, and value after a recent stay, plus their likelihood to recommend and rebook. An AI follow-up interview digs into the real story behind their score — what made or broke the stay — so hotel teams get specifics, not just star ratings.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全12問・約7分
Q02
選択式必須
What was the primary purpose of your recent stay?
- Business
- Leisure/vacation
- Special event (wedding, conference, etc.)
- Extended stay/relocation
- Other
Q03
オピニオンスケール必須
Overall, how satisfied were you with your stay?
スケール: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q04
マトリクス必須
Please rate the following aspects of your stay.
6行 × 5列
- Check-in/check-out process
- Room cleanliness
- Staff friendliness and helpfulness
- In-room comfort (bed, temperature, noise)
- Amenities (gym, pool, breakfast, etc.)
- ほか1件
列: Poor · Fair · Good · Very good · Excellent
Q05
オピニオンスケール必須
How likely are you to recommend this hotel to a friend or colleague?
スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q06
選択式必須
Did you experience any problems during your stay?
- No problems
- Yes — it was resolved to my satisfaction
- Yes — it was not resolved
- Yes — but I didn't report it
Q07
AIインタビュー
Reconstruct the specific moment or detail that most shaped this guest's satisfaction and recommendation score — was it the room, staff interaction, a problem, or something else? If they reported an unresolved or unreported problem, get the full story: what happened, whether/how staff were involved, and what resolution they expected. If their score was high, find out what specifically stood out as memorable so it can be reinforced.
Q08
ベスト・ワースト選択（MaxDiff）
Which of these would most improve your next stay at this hotel?
- Faster check-in/check-out
- More in-room amenities
- Better food and beverage options
- More responsive staff
- Lower pricing or better value
- Faster, more reliable wifi
- Quieter rooms
- More flexible cancellation policy
各セットで最も良いもの・最も悪いものを選択最も良い:Would improve my stay the most最も悪い:Would improve my stay the least
Q09
選択式必須
How likely are you to book with this hotel again?
- Definitely will
- Probably will
- Not sure
- Probably not
- Definitely not
Q10
選択式
How did you book this stay?
- Directly through hotel website/app
- Online travel agency (e.g., Expedia, Booking.com)
- Travel agent
- Corporate travel booking
- Walk-in
- Other
Q11
選択式
Which age range do you fall into?
- Under 25
- 25–34
- 35–44
- 45–54
- 55–64
- 65 or older
- Prefer not to say
Q12
メッセージ
That's everything — thank you for sharing your experience! Your responses go directly to the property team and help shape training, amenities, and service improvements.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes an AI follow-up interview that reconstructs the specific moment or detail that shaped the guest's satisfaction, going beyond star ratings to the actual story
- Combines quantitative measures (opinion scale satisfaction, likelihood to recommend, likelihood to rebook, matrix ratings of check-in/room/staff/value) with qualitative depth in one flow
- Uses a max-diff question to prioritize which improvements would matter most for a guest's next stay, not just flag generic problems
- Automated per-response quality scoring and an auto-generated report mean hotel teams get structured, actionable output without manually reading every transcript
Jotform
Hotel Feedback Form TemplateA static, drag-and-drop feedback form covering typical stay-quality questions, built for quick deployment and easy customization. It's a fielding-ready template but relies entirely on fixed questions with no mechanism to probe deeper into any given answer.
優れている点
- Fielding-ready with drag-and-drop customization
- Likely integrates with Jotform's broader form ecosystem (notifications, storage, widgets)
- Easy to brand and deploy quickly
物足りない点
- No adaptive follow-up questioning — every guest sees the same fixed question set regardless of their answers
- No mechanism to surface the specific story or moment behind a low or high score
- No published methodology on how questions are validated or scored
SurveyMonkey
Hotel Survey TemplateA standard hotel satisfaction survey template built on SurveyMonkey's established survey infrastructure, likely covering stay ratings and recommendation intent. It's a ready-to-field template but is limited to static question logic rather than conversational depth.
優れている点
- Backed by SurveyMonkey's mature survey platform and analytics dashboard
- Likely supports basic skip logic and benchmarking features
- Easy distribution across common channels
物足りない点
- No AI-driven follow-up interview to dig into the reasoning behind a rating
- No automated quality scoring of individual open-text responses
- No voice-based interview option for guests who prefer speaking over typing
Typeform
Hotel Feedback Form TemplateA conversational-style, one-question-at-a-time feedback form in Typeform's signature format, covering standard post-stay satisfaction topics. It offers a polished respondent experience but the conversational feel is presentational, not an actual adaptive AI interview.
優れている点
- Polished, one-question-at-a-time conversational UI that feels less like a form
- Simple to customize visually to match hotel branding
- Good completion-rate reputation for short surveys
物足りない点
- Conversational styling is not the same as adaptive AI follow-up questioning — logic branches are pre-set, not generated from the guest's actual response
- No guided task or screen-share capability
- No automated per-response quality scoring or auto-generated report
よくあるご質問
「Post-Stay Hotel Guest Experience Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Thanks for staying with us! We'd love to hear how your recent visit went — your feedback shapes real changes at the prop…」・「What was the primary purpose of your recent stay?」・「Overall, how satisfied were you with your stay?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、12問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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