すべてのテンプレート
Industry-Specific

Resort Stay Experience Evaluation Survey

Captures how guests rate every stage of a resort stay — booking, check-in, rooms, amenities, staff, and value — and benchmarks loyalty with a recommendation score. An AI follow-up interview digs into the specific moments that drove each guest's score, surfacing what turned a detractor sour or what would push a passive guest into a promoter. Built for resort GMs and hospitality research teams.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全12問・約7分
Q01
メッセージ

Thanks for staying with us! Your responses are completely confidential and anonymized. We'd love your honest feedback on your recent visit — it takes about 5 minutes and helps us shape what we improve next.

Q02
選択式必須

What was the primary purpose of your stay?

  • Leisure/vacation
  • Business
  • Special occasion (wedding, honeymoon, anniversary)
  • Family visit
  • Other
Q03
数値必須

How many nights did you stay at the resort?

Q04
マトリクス必須

Please rate the following aspects of your stay.

7行 × 5列
  • Check-in / check-out process
  • Room cleanliness
  • Room comfort
  • Resort grounds and facilities
  • Dining options
  • ほか2件
列: Poor · Fair · Good · Very Good · Excellent
Q05
オピニオンスケール必須

How likely are you to recommend this resort to a friend or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q06
AIインタビュー

Reconstruct the specific moments behind the respondent's recommendation score: which part of the stay (arrival, room, dining, staff interaction, an incident) most shaped how they feel. If the score is 6 or below, probe exactly what went wrong and whether it was resolved on-site. If the score is high, probe which single moment they'd point to as the highlight. End by asking what one change would have raised their score.

Q07
選択式

Which of these amenities did you use during your stay?

  • Pool
  • Spa
  • Fitness center
  • Golf course
  • Kids' club
  • Restaurants or bars
  • Beach access
Q08
ベスト・ワースト選択(MaxDiff)

When choosing a resort, rank how much each factor matters to you.

  • Location
  • Price/value
  • Room quality
  • Amenities and activities
  • Dining options
  • Customer service
  • Family-friendliness
  • Sustainability practices
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q09
自由回答(長文)

What's one thing we could improve about your stay?

Q10
選択式

Who did you travel with on this trip?

  • Solo
  • Partner/spouse
  • Family with children
  • Friends group
  • Other
  • Prefer not to say
Q11
選択式

Which age group do you belong to?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q12
メッセージ

That's everything — thank you for sharing your experience! Your responses go directly into a report our team uses to improve the resort for future guests.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Covers the full guest journey in one flow — booking, check-in, rooms, amenities, staff, and value — via a matrix rating question, not a single overall score
  • Pairs a recommendation (NPS-style) opinion scale with an AI follow-up interview that reconstructs the specific moments behind each guest's score, distinguishing detractors from near-promoters
  • Includes a MaxDiff ranking of what factors matter most when choosing a resort, giving GMs weighted priorities rather than just satisfaction ratings
  • Captures trip context (purpose of stay, travel companions, age group, amenities used) so low scores can be segmented and explained rather than left as a flat number

QuestionPro

Resort Evaluation Survey Template

This is a directly comparable, fielding-ready resort evaluation template covering similar guest-experience touchpoints. It relies on standard closed-ended question types for scoring but, based on the product, does not offer adaptive AI-led follow-up interviews or voice-based interviewing. Reporting is likely dashboard/analytics-based rather than an AI-generated narrative report tied to individual respondent moments.

優れている点

  • Purpose-built resort evaluation template, so questions are pre-mapped to hospitality touchpoints
  • Backed by an established survey platform with broad question-type and distribution support
  • Likely offers standard analytics/dashboarding for aggregate score tracking

物足りない点

  • No indication of adaptive AI follow-up interviews to probe why a specific guest gave their score
  • No voice AI interview option for guests to explain feedback conversationally
  • No published transparent prompt methodology, since scoring/reporting is not AI-interview based

よくあるご質問

「Resort Stay Experience Evaluation Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が12問含まれており、最初の設問は次のとおりです:「Thanks for staying with us! Your responses are completely confidential and anonymized. We'd love your honest feedback on…」・「What was the primary purpose of your stay?」・「How many nights did you stay at the resort?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、12問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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