すべてのテンプレート
Industry-Specific

Post-Trip Travel Experience Feedback Survey

Captures how a trip actually went — booking experience, on-trip satisfaction, value for money, and likelihood to return or recommend — for hotels, tour operators, and travel platforms. The AI follow-up interview digs into the single best or worst moment of the trip to surface what operators should keep doing or fix next.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全14問・約7分
Q01
メッセージ

Welcome back! We'd love to hear how your recent trip went — your feedback helps us improve the experience for future travelers. Your responses are completely confidential and anonymized. This will take about 8 minutes.

Q02
選択式必須

What type of trip was this?

  • Leisure/vacation
  • Business
  • Family visit
  • Special occasion (honeymoon, anniversary, etc.)
  • Group/tour travel
  • Other
Q03
オピニオンスケール必須

How easy was it to book your trip (searching, comparing options, completing the booking)?

スケール: 1 – 7
最小:Very difficult最大:Very easy
Q04
マトリクス必須

How would you rate each part of your trip?

5行 × 5列
  • Check-in/arrival process
  • Accommodation or transport comfort
  • Staff helpfulness
  • Cleanliness
  • Communication before/during the trip
列: Poor · Fair · Good · Very good · Excellent
Q05
オピニオンスケール必須

Overall, how would you rate the value you received for what you paid?

スケール: 1 – 5
最小:Poor value最大:Excellent value
Q06
選択式

Did anything go wrong or cause frustration during your trip?

  • No issues
  • Booking/reservation problem
  • Delay or schedule change
  • Cleanliness or maintenance issue
  • Poor communication from staff
  • Billing or pricing discrepancy
  • Other
Q07
ベスト・ワースト選択(MaxDiff)必須

Which of these factors matter most to you when choosing where to travel or stay?

  • Price
  • Location/convenience
  • Reviews and ratings
  • Loyalty program benefits
  • Flexibility to change or cancel
  • Amenities offered
  • Customer service reputation
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q08
オピニオンスケール必須

How likely are you to recommend this trip/provider to a friend or colleague?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q09
AIインタビュー

Ask the traveler to walk you through the single best moment and the single worst moment of this trip, in their own words — what happened, who was involved, and how it made them feel. If they rated recommendation likelihood low, probe whether the issue was a one-time problem or something they'd expect to happen again. If they had no issues, probe what specifically exceeded expectations and whether it's something the provider does consistently or got lucky with.

Q10
選択式

How likely are you to book with this provider again for a future trip?

  • Definitely will
  • Probably will
  • Not sure
  • Probably won't
  • Definitely won't
Q11
自由回答(長文)

Is there anything else about your trip you'd like us to know?

Q12
選択式

What is your age range?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q13
選択式

How often do you travel for leisure in a typical year?

  • This was my first trip in a while
  • 1-2 times
  • 3-5 times
  • 6+ times
  • Prefer not to say
Q14
メッセージ

Thank you for sharing your experience! Your feedback will be reviewed by our travel experience team to improve future trips for you and others.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Goes beyond static ratings with an AI follow-up interview that asks travelers to walk through their single best and worst moment, surfacing specifics operators can act on rather than just a satisfaction number.
  • Covers the full trip lifecycle in one flow — booking ease, a matrix rating of each part of the trip, value-for-money, what went wrong, and likelihood to recommend or rebook.
  • Uses a max-diff exercise to reveal which factors (price, location, amenities, etc.) actually drive travelers' choice of where to stay or travel, not just how they rated this one trip.
  • Produces an automated report from combined survey and AI interview responses, with transparent prompts showing exactly what the AI asked and why.

Jotform

60+ Travel Feedback Forms

This is a template gallery/category page listing many travel feedback form variants rather than a single fielding-ready survey purpose-built around the full booking-to-return journey. It's useful as a starting point for basic form-building and offers broad customization via Jotform's drag-and-drop builder, but each individual form is a static questionnaire. There's no indication of adaptive follow-up questioning or built-in interview logic tied to trip moments.

優れている点

  • Large library of ready-made travel-related form templates to choose from
  • Drag-and-drop form builder with broad customization options
  • Likely supports common field types (ratings, multiple choice, text) across many use cases

物足りない点

  • A gallery of static forms, not a single template with adaptive AI follow-up probing into the best/worst trip moment
  • No mention of automated per-response quality scoring or auto-generated analytical reports
  • No transparent, publishable interview prompts or methodology behind question logic

よくあるご質問

「Post-Trip Travel Experience Feedback Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が14問含まれており、最初の設問は次のとおりです:「Welcome back! We'd love to hear how your recent trip went — your feedback helps us improve the experience for future tra…」・「What type of trip was this?」・「How easy was it to book your trip (searching, comparing options, completing the booking)?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、14問を約7分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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