Salon Visit Satisfaction & Loyalty Survey
Measures how satisfied clients are with a recent salon visit — stylist skill, cleanliness, wait time, value, and ambiance — plus loyalty signals like rebooking intent and recommendation likelihood. An AI follow-up interview reconstructs the specific moment behind a client's rating, giving salon owners concrete, actionable fixes instead of vague scores.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
Which service(s) did you receive during this visit?
- Haircut
- Hair color or highlights
- Manicure/pedicure
- Facial or skincare treatment
- Massage
- Waxing/hair removal
- Makeup application
- Other
Overall, how satisfied were you with today's visit?
How would you rate the skill and expertise of your stylist or technician?
Please rate the following aspects of your visit.
- Cleanliness of the salon
- Wait time before your appointment started
- Friendliness of front-desk/reception staff
- Value for the price you paid
- Overall ambiance and comfort
How likely are you to recommend this salon to a friend or colleague?
How likely are you to book your next appointment with the same stylist or technician?
- Definitely will
- Probably will
- Not sure
- Probably won't
- Definitely won't
- I don't have a preferred stylist/technician
Reconstruct the specific moment or detail that most shaped this respondent's satisfaction and recommendation score — was it the stylist's technique, the wait, the price, or something else? If the score was low, probe exactly what went wrong and what would have fixed it in the moment. If it was high, probe what specifically stood out so it can be repeated for other clients. If they said they're unlikely to rebook with the same stylist, ask why and what they'd want instead.
How did you book this appointment?
- Walk-in
- Phone call
- Salon's website or app
- Third-party booking app (Template note: replace with your actual app, e.g. Booksy or Vagaro)
- Text message
- Social media
- Other
What's your age range?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
How do you describe your gender?
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
That's everything — thank you for sharing your experience! Your feedback goes straight to the salon team to help improve service and training.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes a matrix rating aspects like cleanliness, wait time, value, and ambiance alongside stylist skill, so owners see the full picture, not just one score
- Pairs standard opinion-scale satisfaction and recommendation questions with an AI follow-up interview that reconstructs the specific moment behind a client's rating, turning vague scores into concrete, actionable detail
- Captures loyalty signals directly - rebooking intent with the same stylist and recommendation likelihood - rather than inferring loyalty from satisfaction alone
- Closes with light-touch demographic and booking-channel questions so owners can segment feedback without bloating the core experience questions
SurveySparrow
Salon Evaluation Survey TemplateA fielding-ready static template covering typical salon evaluation questions like service quality and satisfaction. It's built on SurveySparrow's conversational survey format, which reads more naturally than a plain form but still relies on fixed, pre-written questions. No mechanism is described for probing deeper into any individual response.
優れている点
- Conversational, chat-style question flow rather than a bare form
- Purpose-built specifically for salon/spa evaluation use cases
- Likely quick to deploy given SurveySparrow's template library approach
物足りない点
- Static question set with no adaptive follow-up to explore why a client gave a particular rating
- No mention of AI-driven interviews, voice input, or automated per-response quality scoring
- No transparent prompt/methodology documentation for how questions or scoring logic were derived
Typeform
Salon Evaluation Survey TemplateA standard Typeform template for collecting salon feedback, using Typeform's signature one-question-at-a-time interface for a clean respondent experience. It appears to be a fixed-question form rather than an adaptive interview, so it can capture ratings but not the reasoning behind them. Typeform's Logic Jumps allow branching, but that's rule-based routing, not an AI reconstruction of a specific moment.
優れている点
- Polished, distraction-free one-question-per-screen interface
- Conditional logic jumps for basic branching between questions
- Established template with broad familiarity among survey respondents
物足りない点
- No adaptive AI follow-up interview to reconstruct the specific moment behind a rating
- No automated per-response quality scoring or AI-generated report of actionable fixes
- No voice AI interview or guided screen-share task option
よくあるご質問
「Salon Visit Satisfaction & Loyalty Survey」テンプレートにはどのような設問が含まれていますか?
すぐに使える設問が12問含まれており、最初の設問は次のとおりです:「Thanks for visiting us! We'd love your honest feedback on today's appointment — it takes about 7 minutes and helps us ke…」・「Which service(s) did you receive during this visit?」・「Overall, how satisfied were you with today's visit?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか?
回答者は通常、12問を約7分で回答し終えます。
テンプレートは編集できますか?
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか?
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか?
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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