Q01
メッセージ
すべてのテンプレートIndustry-Specific
Technical Documentation Usability & Effectiveness Survey
Evaluates whether developers, engineers, and other technical users can actually find answers, understand concepts, and finish tasks using your documentation — not just whether they like it. An AI follow-up interview reconstructs the last real incident where the docs helped or failed them, surfacing specifics a satisfaction score alone would miss.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全13問・約7分
Q02
選択式必須
Which best describes how you most often use our technical documentation?
- API/reference documentation
- Getting started or setup guides
- Troubleshooting or error resolution
- Step-by-step tutorials or how-to guides
- Release notes or changelogs
- Other
Q03
選択式必須
In the last 30 days, how often have you consulted our technical documentation?
- Daily
- A few times a week
- A few times a month
- Once
- Not at all in the last 30 days
Q04
オピニオンスケール必須
The last time you needed specific information, how easy was it to find in the documentation?
スケール: 1 – 7
最小:Very difficult to find最大:Very easy to find
Q05
オピニオンスケール必須
How much did the documentation help you complete that task without needing to ask a colleague, search elsewhere, or contact support?
スケール: 1 – 7
最小:Did not help at all最大:Helped me complete it entirely
Q06
マトリクス必須
Rate the documentation on each of the following:
5行 × 5列
- Accuracy of the information
- Clarity of writing and explanations
- Quality and relevance of code examples
- How up to date it is with the current product/version
- Ease of navigation and search
列: Poor · Below average · Average · Good · Excellent
Q07
選択式必須
Thinking of the most recent time you used the documentation, were you able to complete what you set out to do?
- Yes, fully
- Yes, but only partially
- No, I gave up
- No, I found the answer somewhere else (forum, colleague, support, etc.)
Q08
AIインタビュー
Reconstruct the most recent specific instance where the respondent used the documentation: what they were trying to accomplish, which page or section they landed on, and exactly where it helped or broke down. If they said they gave up or found the answer elsewhere, probe what they searched for, why the docs didn't surface it, and where they ultimately found the answer. If they said the docs fully solved their task, probe what made that page work so well so it can be used as a model.
Q09
ベスト・ワースト選択（MaxDiff）必須
If we could only fix a few things about the documentation, which would matter most to you?
- Better search functionality
- More complete, runnable code examples
- More diagrams or visual explanations
- Faster updates after new releases
- Clearer explanations of error messages
- Better organization and navigation between topics
- More real-world use-case walkthroughs
各セットで最も良いもの・最も悪いものを選択最も良い:Would improve my experience most最も悪い:Would improve my experience least
Q10
評価スケール必須
Overall, how satisfied are you with our technical documentation?
範囲: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q11
自由回答（長文）
Is there a specific page, guide, or topic that's especially confusing, outdated, or missing right now? Include a link or title if you can.
Q12
選択式
Which best describes your role?
- Software developer/engineer
- DevOps/SRE
- Technical writer
- Product manager
- QA/test engineer
- IT administrator
- Student/learner
- Other
- Prefer not to say
Q13
メッセージ
That's everything — thank you! Your feedback and the AI interview responses go directly into a report the documentation team uses to prioritize fixes.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Includes an AI follow-up interview that reconstructs the respondent's most recent specific instance of using the documentation, surfacing concrete details a scale score can't capture
- Pairs opinion-scale questions on findability and task completion with a matrix rating across multiple documentation dimensions, so we quantify usability rather than just satisfaction
- Uses a MaxDiff exercise to force-rank which documentation problems matter most, giving prioritized fix targets instead of a flat list of complaints
- Closes with a long-text prompt for specific confusing/outdated pages plus a role question, so feedback can be routed and traced back to context
QuestionPro
Technical Documentation Survey TemplateThis is a directly comparable static survey template for evaluating technical documentation, covering similar ground like ease of use and satisfaction. It's a fielding-ready template within a broad, established survey platform rather than one built around AI-driven interviews. Question logic and reporting appear to follow QuestionPro's standard survey/reporting toolset.
優れている点
- Purpose-built template specifically for technical documentation feedback
- Backed by a large, mature survey platform with broad question-type and distribution options
- Likely includes standard analytics/reporting dashboards typical of QuestionPro
物足りない点
- No adaptive AI follow-up interview to reconstruct a specific incident behind a satisfaction rating
- No mention of voice AI interviews or guided screen-share tasks to observe real documentation use
- No transparent, per-response quality scoring or published interview prompt methodology
よくあるご質問
「Technical Documentation Usability & Effectiveness Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が13問含まれており、最初の設問は次のとおりです：「Thanks for helping us improve our technical documentation! Your responses are completely confidential and anonymized. Th…」・「Which best describes how you most often use our technical documentation?」・「In the last 30 days, how often have you consulted our technical documentation?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、13問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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