Q01
メッセージ
すべてのテンプレートIndustry-Specific
Tenant Satisfaction & Lease Renewal Survey
Measures how tenants feel about maintenance, communication, value, and safety at your property, plus what actually drives their renewal decision. An AI follow-up interview digs into the specific incident or trade-off behind their lowest rating instead of settling for a generic complaint.
設問の例
テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。
全12問・約7分
Q02
オピニオンスケール必須
Overall, how satisfied are you with living at this property?
スケール: 0 – 10
最小:Very dissatisfied最大:Very satisfied
Q03
マトリクス必須
How would you rate each of the following?
5行 × 5列
- Speed of maintenance responses
- Communication from property management
- Cleanliness of common areas
- Value for the rent you pay
- Feeling of safety and security
列: Poor · Fair · Good · Very good · Excellent
Q04
選択式必須
In the last 6 months, how many maintenance requests have you submitted?
- None
- 1-2
- 3-5
- More than 5
Q05
オピニオンスケール
Thinking of your most recent maintenance request (if any), how satisfied were you with how it was resolved?
スケール: 1 – 5
最小:Very dissatisfied最大:Very satisfied
Q06
選択式必須
When your current lease ends, how likely are you to renew?
- Definitely will not renew
- Probably will not renew
- Not sure yet
- Probably will renew
- Definitely will renew
Q07
ベスト・ワースト選択（MaxDiff）必須
If the property could only invest in a few of these improvements next year, which would matter most and least to you?
- Faster maintenance response times
- Updated fitness center or gym equipment
- Additional or more secure parking
- Better package delivery and storage
- More community events and amenities
- Improved building security
- More in-unit storage space
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q08
AIインタビュー
Probe the reasoning behind the tenant's renewal likelihood, anchoring on whichever area they rated lowest in the earlier ratings (maintenance speed, communication, cleanliness, value, or safety). Ask for a specific recent example or incident, what a good resolution would have looked like, and whether that single issue alone would change their renewal decision. If they rated everything highly, explore what would make them recommend the property to a friend versus what would make them leave despite high ratings.
Q09
自由回答（短文）
How long have you lived at this property?
Q10
選択式
What type of unit do you live in?
- Studio
- 1 bedroom
- 2 bedroom
- 3+ bedroom
- Prefer not to say
Q11
選択式
Which age range best describes you?
- Under 25
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
Q12
メッセージ
Thank you for sharing your experience! Your feedback goes directly to the property team and helps shape what gets fixed and funded next.
含まれる機能
AIによる深掘り
自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。
注意確認設問
急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。
AIが作成する設問文
文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。
自動レポート
回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。
他ツールとの比較
ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。
このテンプレートを選ぶ理由
- Goes beyond a single satisfaction score with a ratings matrix across maintenance, communication, value, and safety, plus a dedicated question on recent maintenance-request experience.
- Uses a max-diff exercise to force-rank competing improvement investments, giving property managers a prioritized action list instead of vague 'what would you like changed' answers.
- Includes an AI follow-up interview that specifically digs into the reasoning behind a tenant's stated renewal likelihood, surfacing the actual incident or trade-off instead of stopping at a generic complaint.
- Captures tenure, unit type, and age range for segmentation, so renewal-risk patterns can be tied to specific tenant groups rather than reported as one blended average.
Jotform
Tenant Satisfaction Survey Form TemplateA ready-to-use static form template built on Jotform's drag-and-drop form builder, aimed at collecting general tenant feedback. It's easy to customize and embed but is fielding-ready only in the sense of a fixed question set, not an adaptive interview. Best suited for teams that want a quick, editable form rather than deeper diagnostic follow-up.
優れている点
- Simple drag-and-drop customization within a mature form-builder ecosystem
- Broad integration options typical of Jotform's platform (payments, storage, notifications)
- Low barrier to quickly launch and embed a survey
物足りない点
- Static question set with no adaptive follow-up on low ratings or specific incidents
- No AI-driven probing or automated per-response quality scoring
- No transparent, inspectable interview prompts since there's no conversational AI layer
SurveySparrow
Tenant Satisfaction Survey TemplateA conversational, chat-style survey template designed to feel more engaging than a standard form, which fits well with tenant feedback use cases. It supports recurring survey distribution, but the 'conversation' is still a pre-scripted sequence rather than a model reasoning through a tenant's actual answer. Good for tone and completion rates, less suited for root-cause discovery.
優れている点
- Chat-style question flow that can feel more approachable than a traditional form
- Mobile-friendly presentation suited to tenants completing surveys on phones
- Built-in support for recurring or scheduled survey sends
物足りない点
- Conversational format is still a fixed script, not an AI that adapts questions to a specific tenant's answer
- No automated quality scoring of open-text or voice responses
- No published methodology for how any branching or logic decisions are made
Typeform
Tenant Satisfaction Survey TemplateA polished, well-designed survey template known for Typeform's signature one-question-at-a-time interface and conditional logic jumps. It's fielding-ready and visually strong, but branching is rule-based logic set up in advance rather than a model generating a follow-up question in real time. Reporting is largely descriptive rather than diagnostic.
優れている点
- Clean, high-completion-rate question interface
- Conditional logic jumps to route respondents down different paths
- Strong template design and branding customization
物足りない点
- Logic jumps are pre-configured rules, not an AI generating a tailored probe on the fly
- No voice AI interview option or screen-share guided tasks
- No automated, prompt-transparent reporting on why a specific tenant rated something low
よくあるご質問
「Tenant Satisfaction & Lease Renewal Survey」テンプレートにはどのような設問が含まれていますか？
すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Hi! We'd love your honest feedback on living here so we can make this a better place to call home. Your responses are co…」・「Overall, how satisfied are you with living at this property?」・「How would you rate each of the following?」。すべての設問は上でプレビューでき、自由に編集できます。
このアンケートの回答にはどのくらい時間がかかりますか？
回答者は通常、12問を約7分で回答し終えます。
テンプレートは編集できますか？
はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。
このテンプレートは無料で使えますか？
はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。
公開の準備はできましたか？
このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。
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