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すべてのテンプレート
Product & UX

Website Information Quality & Findability Survey

Measures whether visitors can find, understand, and trust the content on your website — covering findability, accuracy, completeness, and currency — for product, content, and UX teams auditing site content. An AI follow-up interview reconstructs what actually happened when a respondent hit a dead end, instead of relying on vague satisfaction ratings.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全12問・約7分
Q01
メッセージ

Thanks for sharing your experience with (Replace with your website name)! We're checking whether the information on our site is easy to find, understand, and trust. Your responses are completely confidential and anonymized. This will take about 4-5 minutes and your honest feedback helps us fix real gaps.

Q02
選択式必須

How often do you visit this website?

  • First time visiting
  • A few times a year
  • Monthly
  • Weekly or more often
Q03
選択式必須

What were you trying to do on the site today?

  • Learn about a product or service
  • Find pricing or plan details
  • Get support or troubleshooting help
  • Check policies, terms, or documentation
  • Compare options before deciding
  • Contact the company
Q04
オピニオンスケール必須

How easy was it to find the specific information you were looking for?

スケール: 1 – 7
最小:Very difficult最大:Very easy
Q05
選択式必須

Did you find all the information you needed?

  • Yes, everything I needed
  • Partially — found some, not all
  • No, I couldn't find it
Q06
マトリクス必須

How much do you agree with each statement about the information on this website?

5行 × 5列
  • The information is accurate
  • The information is easy to understand
  • The information is complete enough to make a decision
  • The information feels current and up to date
  • I trust the information on this site
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q07
評価スケール必須

Overall, how would you rate the quality of the information on this website?

範囲: 1 – 5
最小:Poor最大:Excellent
Q08
ベスト・ワースト選択（MaxDiff）必須

Which of these areas needs the most improvement, and which is least urgent?

  • Accuracy of the information
  • Clarity and readability
  • Depth and completeness of detail
  • How current or up to date content feels
  • Ease of finding the right page
  • Visual layout and organization
  • Search functionality
  • Page load speed
各セットで最も良いもの・最も悪いものを選択最も良い:Most needs improvement最も悪い:Least urgent
Q09
自由回答（長文）

Was there anything specific you looked for but couldn't find, or that was confusing or out of date? Please describe it.

Q10
AIインタビュー

Reconstruct exactly what happened the last time this respondent struggled to find or trust information on the site: what page or section they were on, what they expected to see, what they actually found, and what they did next (gave up, searched elsewhere, contacted support). If they rated trust or accuracy low in the earlier statements, probe what specifically made the content feel unreliable or outdated. If they said they found everything they needed, ask what made that experience work so well it can be replicated elsewhere on the site.

Q11
選択式

Which best describes you?

  • Current customer
  • Prospective customer
  • Employee or partner
  • Researcher or student
  • Other
  • Prefer not to say
Q12
メッセージ

That's everything — thank you for the detailed feedback! Your answers go directly to the team responsible for keeping our website content accurate, findable, and up to date.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes an AI follow-up interview that reconstructs exactly what happened the last time a respondent hit a dead end, going beyond a single opinion-scale rating of findability
  • Combines structured measurement (opinion scale on ease of finding information, matrix of agreement statements, overall quality rating, max-diff prioritization of improvement areas) with open-ended and adaptive probing for context
  • Captures both quantitative signals (visit frequency, task completion, ratings) and qualitative detail (long-text on specific missing or confusing content) in one flow
  • Closes with a clear respondent-facing message explaining that answers will directly inform website improvements, supporting completion and trust

QuestionPro

Website Information Quality Survey Template

This is a directly comparable, purpose-built template for assessing website information quality. It appears to be a static questionnaire template that teams can deploy as-is or customize within QuestionPro's survey builder. No mention of adaptive follow-up or AI-driven reconstruction of specific user incidents.

優れている点

  • Purpose-built specifically for website information quality, matching the exact use case
  • Backed by QuestionPro's established survey platform with broad question-type support and reporting
  • Likely quick to deploy for teams already familiar with QuestionPro's editor

物足りない点

  • Appears to rely on fixed questions rather than adaptive AI follow-up probing into individual dead-end experiences
  • No indication of voice AI interviews or guided screen-share tasks for observing real findability struggles
  • No published methodology on how quality or automated scoring of responses is derived, unlike QuestionPunk's transparent prompts

よくあるご質問

「Website Information Quality & Findability Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Thanks for sharing your experience with (Replace with your website name)! We're checking whether the information on our…」・「How often do you visit this website?」・「What were you trying to do on the site today?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、12問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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