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Employee & HR

Retail Employee Engagement & Retention Survey

Measures frontline retail engagement — scheduling fairness, manager support, recognition, staffing, and advancement — plus an employee-recommend score to benchmark culture health. An AI follow-up interview digs into the real story behind low scores and turnover risk, surfacing specifics closed questions miss. Built for retail HR and store operations leaders.

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設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全12問・約7分
Q01
メッセージ

Thanks for taking a few minutes for this! We want to understand what it's really like working here so we can make things better for you and your team. Your answers are confidential and take about 5 minutes.

Q02
オピニオンスケール必須

How likely are you to recommend working at (Replace with company name) to a friend looking for a job?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q03
マトリクス必須

How much do you agree or disagree with each statement about your day-to-day experience?

6行 × 5列
  • My manager recognizes me when I do good work
  • I have enough coworkers scheduled to do my job well
  • My schedule is posted with enough advance notice
  • I see a realistic path to advance here
  • I have the tools and equipment I need to do my job
  • ほか1件
列: Strongly Disagree · Disagree · Neutral · Agree · Strongly Agree
Q04
選択式必須

In the last 3 months, how often were you given a shift with less than 48 hours' notice?

  • Never
  • Rarely (1-2 times)
  • Sometimes (3-5 times)
  • Often (6+ times)
Q05
評価スケール必須

How would you rate the support you get from your direct manager?

範囲: 1 – 5
最小:Poor最大:Excellent
Q06
ベスト・ワースト選択（MaxDiff）必須

Thinking about what would make you want to stay long-term, which of these matter most and least to you?

  • Pay and wages
  • Schedule flexibility
  • Manager support
  • Recognition for good work
  • Opportunities for advancement
  • Benefits (healthcare, PTO)
  • Manageable workload and staffing levels
  • Team culture and coworkers
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most to you staying最も悪い:Matters least to you staying
Q07
選択式必須

How likely are you to still be working here in 6 months?

  • Definitely not
  • Probably not
  • Not sure
  • Probably yes
  • Definitely yes
Q08
AIインタビュー

Probe the reasoning behind the respondent's likelihood-to-recommend score and their lowest-rated statement from the agreement battery (scheduling notice, staffing, recognition, advancement, tools, or leadership listening). Ask for a specific recent shift or incident that shaped how they feel, not a general impression. If they indicated they're unlikely to still be working here in 6 months, gently probe what would need to change to keep them, and what almost made them consider leaving already.

Q09
選択式

Which area do you work in most often?

  • Sales floor
  • Cashier / front end
  • Stockroom / inventory
  • Management / supervisor
  • Prefer not to say
Q10
選択式

How long have you worked here?

  • Less than 6 months
  • 6-12 months
  • 1-3 years
  • 3+ years
  • Prefer not to say
Q11
選択式

What's your employment type?

  • Full-time
  • Part-time
  • Seasonal / temporary
  • Prefer not to say
Q12
メッセージ

That's everything — thank you for being honest with us. Your responses (kept confidential and reviewed in aggregate) will directly shape scheduling, recognition, and manager support decisions at your store.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Includes a scheduling-fairness question asking how often employees got shifts with less than 48 hours' notice — a frontline-specific pain point most engagement templates skip
  • Pairs a recommend-to-a-friend score and a 6-month retention likelihood question with an AI follow-up interview that probes the reasoning behind low scores and turnover risk
  • Uses a MaxDiff exercise to force-rank what would actually make someone stay long-term (pay, recognition, advancement, staffing, etc.) instead of relying on vague open text
  • Segments results by work area, tenure, and employment type, plus a direct manager-support rating, so store ops leaders can see where support is breaking down

SurveyMonkey

Employee Engagement Survey Template For Retail Industries

This is a retail-specific engagement template from a major survey platform, so it's directly comparable in audience. It's a fielding-ready static questionnaire rather than an interview experience. SurveyMonkey brings broad distribution and analysis tooling but no conversational follow-up.

優れている点

  • Retail-industry-specific framing, not a generic engagement template
  • Backed by a well-established survey platform with mature reporting and panel/distribution options
  • Likely benefits from SurveyMonkey's broader benchmark database given its scale

物足りない点

  • Static question set with no adaptive follow-up to dig into why a score was given
  • No voice or conversational interview option to surface specifics behind low scores
  • No published methodology showing how questions map to quality or reliability scoring

Jotform

Employee Engagement Survey Form Template

A general-purpose employee engagement form built on Jotform's drag-and-drop form builder, not retail-specific out of the box. It's a ready-to-use static form template rather than an adaptive interview, so it would need manual customization to address shift scheduling or frontline retention issues. Strong for quick deployment and integrations, less suited to qualitative depth.

優れている点

  • Easy to customize visually via Jotform's drag-and-drop builder
  • Wide integration options typical of Jotform's form ecosystem
  • Fast to deploy for a simple survey without setup overhead

物足りない点

  • No retail-specific content (scheduling, staffing, frontline advancement) without manual editing
  • Purely static questions with no adaptive AI follow-up or voice interview capability
  • No automated per-response quality scoring or transparent prompt methodology

QuestionPro

Employee Engagement Survey Template

A general employee engagement questionnaire from an established survey/CX platform, applicable to retail but not tailored to it. It reads as a standard fielding-ready template rather than a guide, backed by QuestionPro's broader analytics suite. It lacks any retail-specific scheduling or shift language and offers no conversational interview layer.

優れている点

  • Part of a mature survey platform with established engagement-survey experience
  • Likely includes standard engagement dimensions and benchmarking norms
  • Backed by broader workforce analytics tooling beyond just the survey

物足りない点

  • Generic template not tailored to retail frontline issues like shift notice or scheduling fairness
  • No adaptive AI or voice follow-up to probe reasoning behind scores
  • No transparent, per-response methodology for how answers are scored or interpreted

よくあるご質問

「Retail Employee Engagement & Retention Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Thanks for taking a few minutes for this! We want to understand what it's really like working here so we can make things…」・「How likely are you to recommend working at (Replace with company name) to a friend looking for a job?」・「How much do you agree or disagree with each statement about your day-to-day experience?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、12問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

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